Natural Born Coaches podcast

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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

vor 2 Tagen22:42

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22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Natural Born Coaches

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Marc Mawhinney is all about helping you grow a successful coaching business! Listen in as he interviews guests like John Lee Dumas, Rich Litvin and Steve Chandler (from "The Prosperous Coach"), Jill Stanton, Larry Winget and more who spill the beans on how to be the best coach you can be!

915 Episoden

#Business #Marketing #Entrepreneurship #Marc Mawhinney #Entrepreneur #Coaching #Self-Improvement #Podcasting Education

Natural Born Coaches

69 subscribers

updated vor 2 Tagen

Serie-Home•Feed

915 Episoden

#Business #Marketing #Entrepreneurship #Marc Mawhinney #Entrepreneur #Coaching #Self-Improvement #Podcasting Education

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Natural Born Coaches

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Episode #915: Eloise Steen: Google Ads Strategies! 25:53

vor 2 Tagen25:53

25:53

Eloise Steen is a Google ads expert, and in this episode, she shares Google Ads strategies including the setup, budget, and recommended duration for campaigns! What You’ll Hear In This Episode: - Eloise’s experience with Google Ads. - The unique targeting capabilities of Google Ads. - Her recommended pricing for ads. - The minimum amount that Eloise recommends for Google Ads. - The potential impact of AI on Google's search engine dominance and the role of Google Ads in marketing strategies…

Natural Born Coaches

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Episode #914: Kyle Rodgers: Relationship-Driven Marketing 24:48

vor 9 Tagen24:48

24:48

Kyle Rodgers is the founder of “Scale Sales Teams” and a Two Comma Club winner who helps coaches, experts, speakers, course creators, consultants, and agencies scale to 7-figures by leveraging 100% commission-only setters and closers without spending money on ads. What You’ll Hear In This Episode: -Kyle’s beginning with door-to-door sales, and how he transferred the lessons learned from that to selling online. -Why leads are the oxygen for any business, and the unique way Kyle gets them. -A unique cross-promotion strategy to bring in more leads. -Kyle’s criteria for hiring setters. -How he turned a single interview into $75,000 in sales!…

Natural Born Coaches

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Episode #913: Sarah Short: Niching For Coaches! 27:11

vor 16 Tagen27:11

27:11

Sarah Short is the founder of The Coaching Revolution, and in this episode, she discusses the importance of niching for coaches, including its role in preventing burnout and increasing the chances of success in coaching businesses. What You’ll Hear In This Episode: - How to find and leverage your niche. - Understanding your target audience’s language. - Focusing on the right clients and using personal experiences to identify potential niches. - Why quality of clients is more important than quantity of clients. - A sneak peek at Sarah’s upcoming 4-day "Nail Your Niche" challenge.…

Natural Born Coaches

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Episode #912: Linda Lopeke: Solving Coaching Challenges In 2025 31:36

vor 23 Tagen31:36

31:36

Linda Lopeke has been called a data nerd, a marketing geek, a shameless disruptor, and a visionary leader. The founder of SMARTSTART, she’s committed to helping others control their destiny, create independence, and build an unlimited future for themselves through entrepreneurship. What You’ll Hear In This Episode: -What led Linda to start SMARTSTART back in 2000. - The challenges faced by coaches in the digital age, especially the skepticism surrounding coaching practices. -Her experience of being copied by other coaches and the importance of having unique insights and not just copying established methods. -Why she never feels the need for a vacation from her work. -Linda’s tips for consistent content creation, since she’s one of the most active members of The Coaching Jungle Community!…

Natural Born Coaches

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Episode #911: Engel Jones: Podcasting Advice From A Master Host! 27:49

vor 30 Tagen27:49

27:49

Engel Jones is the host of #12minconvos, which has thousands of episodes released to date! In this interview, he gives his best advice for podcasters and shares how he’s been able to be so consistent and disciplined in his journey. What You’ll Hear In This Episode: - How Engel came up with the idea for #12minconvos, and how he got past some initial challenges. - The benefits of starting with a structure, and then evolving as time goes on. - Why hosts need to set firm boundaries and value their time. - What you should do with guests who aren’t cooperative or engaging. - Engel’s strategy of building an archive of episodes to attract listeners.…

Natural Born Coaches

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Episode #910: Ben Settle: Profiting From Online Trolls! 39:59

vor 5 weeks39:59

39:59

Ben Settle returns to the Natural Born Coaches podcast for the 4th time, to talk about profiting from trolls in the online space, surviving cancel culture, and more! What You’ll Hear In This Episode: - The importance of subject lines in email marketing and how one of Ben’s got him on the radar of a prominent copywriter who opened doors for him. - Ben’s approach to writing emails, and whether you should write your email or subject line first. - How to profit from trolls in the online world, and an example of how Ben used a troll’s attacks to run a campaign that brought in $30,000 in new sales! - A discussion about Cancel Culture, and the current shift that’s happening in society where people are finally standing up and speaking out against it. - The value of learning from people you don’t agree with!…

Natural Born Coaches

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Episode #909: Steve Werner: Building a Championship Life! 28:54

vor 6 weeks28:54

28:54

Steve Werner from Hour of Champions shares the changes he made to save his life and gives concrete advice for how you can make big changes in yours as well! What You’ll Hear In This Episode: - Steve’s background as a stock trader in Chicago, and various curveballs he’s experienced in his past. - A shocking conversation he had with a doctor that forced him to do a complete 180 with his life. - How he helped one of his clients achieve a massive transformation, including going from 256 to 192 pounds! - How Steve structures his mornings to set up the best day possible. - Why coaches shouldn’t only tell their clients what they want to hear.…

Natural Born Coaches

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Episode #908: Henry Mittelman: How To Keep Yourself Accountable 30:00

vor 7 weeks30:00

30:00

Henry Mittelman is a certified professional business coach, a member of the Forbes Coaches Council, the author of “Get Your Business UnSTUCK for Good!”, a keynote speaker, and a 1% most viewed profile on LinkedIn. In this episode, we talk about something that coaches need to have … accountability! What You’ll Hear In This Episode: -Henry’s background building and selling several huge businesses in various fields. -The importance of accountability, strategic planning, and marketing in business. -The effectiveness of Henry’s "OnTRACK Friday" program, which increases accountability and chances of achieving business goals. -The details for how Henry runs his accountability program, so it gets the best results for participants without taking up too much time for him or his people. - Why you should prioritize tasks and focusing on one task at a time rather than trying to work on multiple tasks simultaneously. - A sneak peek at Henry’s upcoming executive roundtable, where he’ll dive into the subject of accountability and how you can use it to break through the growth ceiling!…

Natural Born Coaches

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Episode #907: Jay Fairbrother: Golden Advice About Masterminds From “The Mastermind Guy”! 25:16

vor 8 weeks25:16

25:16

There’s a reason why Jay Fairbrother is known as “The Mastermind Guy”, having been involved in, run, and taught others about masterminds for decades. In this episode, he shares what it takes to create a profitable mastermind that gets results for your members! What You’ll Hear In This Episode: - How belonging to a mastermind saved Jay while he was going through a dark period in his life. - The difference between a true mastermind and a hybrid model. - Creating a clear structure, agenda, and culture for your mastermind. - Advice for choosing the right members, and red flags to watch out for. - Why confidentiality is essential for a mastermind group, and a cautionary tale about a past mastermind of Jay’s that disbanded due to a breach of confidentiality at a holiday party!…

Natural Born Coaches

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Episode #906: Troy Broussard: Low-Stress Options Trading! 36:50

vor 9 weeks36:50

36:50

Troy Broussard is from Low Stress Options, which provides trading education and resources to business owners. He’s a former Navy nuclear engineer, best-selling author, and world-famous marketing automation specialist with decades of experience running a number of multi-million dollar software and app development, SEO, and business/marketing coaching businesses! What You’ll Hear In This Episode: -Troy’s personal experience of growing up in a lower middle-class family and learning from his wealthy host father about the importance of saving and investing. -What options trading really is. -How Troy’s students have a 98% win rate, and how his program has been the fastest-growing, most successful program he’s launched in decades. -How much money you need to start options trading (it’s not as much as you may think!) -The importance of compliance with regulatory agencies like the FTC and SEC.…

Natural Born Coaches

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Episode #905: Cloris Kylie: The Missing Piece To Attracting Your Ideal Client! 22:02

vor 10 weeks22:02

22:02

Cloris Kylie helps her clients build authority, grow their email lists, and boost their revenue by collaborating with influencers. In her 3rd appearance on the Natural Born Coaches podcast, she shares the missing piece to attracting your ideal client! What You’ll Hear In This Episode: - The importance of collaboration, differentiation, and understanding the ideal client's needs in business. - Why a smaller, curated list of influencers is more effective than a large one. - The first step to take if you don’t know what your messaging should be. - How to call out your ideal clients (and what you can do for them) - How to craft the perfect answer to the question; “What do you do?” - Cloris’ opinion about the “Dream 100” list! - How to warm up relationships with you ideal clients.…

Natural Born Coaches

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Episode #904: Cameron Herold: A Chat With The “CEO Whisperer” 28:50

vor 11 weeks28:50

28:50

Cameron Herold, founder of COO Alliance, shares his extensive experience in coaching and business management, and in this episode, he talks about the importance of effective delegation and hiring a second-in-command to manage your projects! What You’ll Hear In This Episode: -Cameron’s extensive experience in coaching and business management, starting with College Pro Painters in 1989 where he recruited and trained 800 students as franchisees. -His coaching of Elon Musk's brother Kimball, and his cousin, who later founded SolarCity. -Why leaders should focus on core roles without giving away big titles early. - Why he recommends hiring a fractional executive assistant first, then a director-level second-in-command to manage projects. -The best way to handle an EA to “buy back your time”. -Cameron’s memories of his friend, the late John Ruhlin (author of “Giftology”)…

Natural Born Coaches

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Episode #903: Jeanne Omlor: High-Ticket Coaching Isn’t Dead! 30:37

vor 12 weeks30:37

30:37

In this episode, Jeanne Omlor shares her experiences and strategies for maintaining a high-ticket coaching business, emphasizing the importance of transparency, compliance, and continuous improvement. She also discusses her dissatisfaction with certain marketing strategies, her plans for a low-cost platform, her concerns about the impact of AI on jobs, and her opinion on the state of high-ticket coaching in 2025! What You’ll Hear In This Episode: -Jeanne and Marc discuss their reservations about hiring someone to manage ads. -Jeanne’s experience of maintaining a high-ticket coaching offer, contradicting industry trends. - How to improve your existing offers rather than chasing new ideas. -How her longer term coaching practices have attracted more clients than her shorter ones. -The effectiveness of various marketing strategies, like webinars and email marketing, and the issue of people spreading negative rumours about those strategies.…

Natural Born Coaches

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Episode #902: Michael Stevenson: A non-traditional approach to NLP! 32:11

vor 13 weeks32:11

32:11

Michael Stevenson is the founder of Transform Destiny, a top Neuro-Linguistic Programming (NLP) training institute and a best-selling author, success coach and international speaker who specializes in how to use the power of the mind to its' fullest potential. What You’ll Hear In This Episode: -Michael’s experience transitioning from traditional hypnotherapy to NLP - His non-traditional approach to teaching NLP to others - The process of mastering NLP and the origins of modeling - The challenges and benefits of being an introvert in business, and how Michael has built a successful business as an introvert - Strategies for increasing customer referrals and Michael’s "Guaranteed Referral System" - The capabilities of AI technology in creating realistic audio recordings for sales and marketing purposes…

Natural Born Coaches

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Episode #901: David Ralph: What If Your Social Media Gets Deleted??? 31:21

vor 14 weeks31:21

31:21

In this episode, David Ralph (host of the Join Up Dots podcast) shares his insights on business evolution, social media and podcasting. You’ll also hear what David did after an important social media account of his was deleted, and advice for what to do if that happens to you! What You’ll Hear In This Episode: - How David’s Facebook account was removed due to “copyright infringement” during Covid-19 … and how that curveball led to more business for him! - The importance of being open to change and not being afraid to pivot when necessary - An important (and counterintuitive) strategy from author Robert Greene about making it harder for people to reach you - Book recommendations to improve your focus and productivity - The challenges of podcasting and some current scams in the industry!…

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