This is the ResearchOps Podcast, an initiative of the ResearchOps Community. Our chats are ’fireside chats’, wide-ranging, but focused on talking all things ResearchOps.
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Episode 18: Rohan Irvine Part 2: ReOps is Culture Change
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1:01:37
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A gem from the second half of this episode where Rohan really gets into some discussion on changing organizations by making folks uncomfortable, "they always start off as research processes and every time I roll one of these out, you realize it is cultural change within the organization, it is connection, transparency, clarity, all of the things th…
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Episode 17: Rohan Irvine: Part 1
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53:46
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The first half of a rambling talk about how to get along in researchops, philosophies on it, Twitter threads, templates and sharing work with Rohan Irvine hosted by Holly Cole. The second half of this podcast is coming soon! Transcript of this podcastVon ResearchOps Community
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Episode 16: Jacob Burghardt: Activating Insights to Overcome Common Barriers to Impact
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35:53
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35:53
Join Brigette as she speaks with Jacob Burghardt about his experiences taking prior research and utilizing it to enact measurable and meaningful change on products and organizations. As research teams aggregate and synthesize research within research repositories, they eventually confront the reality that just because insights are more available, t…
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Episode 15: A’verria Martin: All Roads Lead to Rome
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26:04
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26:04
Join us and ServiceNow's A'verria Martin as we talk about how ResearchOps professionals often come from varied backgrounds, a love for business (but not meetings), how focusing on stakeholders and specific problems can help show value, and how often reops roles sound like you need to know everything. Spoiler alert - no one knows everything but lots…
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Episode 14: Emily DiLeo on Repository practice: using knowledge management to create your research story
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37:13
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Implementing a research repository as a part of your UX practice requires a shift in behaviours and beliefs. In short, a cultural shift. Join us as we talk about story telling, ethnography, and libraries with Dr Emily DiLeo. Emily will be speaking about this at ReOpSConf2022, Wednesday, June 8th, 2022. Let's get a sneak peek into what you can learn…
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Episode 13: Emma Boulton: ResearchOps Keynote
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26:52
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26:52
Join us for a chat with Emma Boulton about leveraging communities for operational impact, her time in the ResearchOps Community itself as well as her time on the ResearchOps Cheese Board, doing the work and writing the hugely popular Medium article for the community, "The Eight Pillars of User Research". We'll talk about resiliency in the face of d…
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Episode 12: Carolyn Morgan: ResearchOps Toolbox
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36:08
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A ResearchOps Toolbox: Today we have Dr Carolyn Morgan in an episode akin to 'Comedians in cars getting coffee'. Carolyn will be speaking at ReOpsConf2022 alongside Andy Garber-Browne about the ResearchOps Community's project on tools. Selecting the right research tool is hard. We wanted to make the tool evaluation and selection process easier and …
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Episode 11: Building & Scaling ReOps, Alice Kiernan & Lucy Sutton
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36:09
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Today, we’ll be speaking with Alice Kiernan and Lucy Sutton from the Department for Education in the UK. Alice and Lucy will be sharing 5 key things they learned when they built a ReOps function for over 100 User Researchers. At ReOpsConf2022, they’ll explore what not to do (they know because they did it!), how to get started, and how to ensure you…
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Episode 10: Protecting your participants, your team, and your organization, Kasey Canlas
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26:40
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26:40
Today, we’re speaking with Kasey Canlas, UX Research Operations Lead at Genesys. With new Data Privacy laws frequently emerging, such as GDPR and the more recent Schrems II court decision, it can be challenging to evaluate your research practice to see if current processes are compliant. Kasey will be speaking at ReOpsConf2022 where she will give a…
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Episode 9: Benchmarking Research Operations, Toluwa Awodiya
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25:12
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25:12
Today we have Toluwa Awodiya, Product Manager at Momentive, on the podcast. Toluwa will be speaking at ReOpsConf2022 and, using examples from her team at Momentive, she’ll be showing how to inform your strategy around research operations and enablement initiatives. Toluwa uses a biannual survey that not only measures aspects of ResearchOps componen…
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Episode 8: Andy Garber-Browne on Tools
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29:32
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29:32
Today we have Andy Garber-Browne on the podcast. Andy will be speaking at ReOpsConf2022 alongside Dr Carolyn Morgan about the ResearchOps Community's project on tools. Selecting the right research tool is hard. We wanted to make the tool evaluation and selection process easier and save hundreds of hours for researchers, ReOps specialists, and those…
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Episode 7: Lucy Sutton ResearchOps Specialist at the Department for Education, UK on disability and Re+Ops
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41:43
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41:43
In today's episode, Research Operations Specialist, Lucy Sutton talks about how ResearchOps can help researchers with disabilities, and we also talk about being a research operations specialist with a disability. Here is the transcript.Von researchops
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Adam Banks is the founder & director of UX-Study, specialising in designing, building, and maintaining User Research labs and design spaces. He previously worked at Google as an audio/visual specialist, and set up much of their ResearchOps function. We have a wide ranging discussion about skills, job titles, research libraries and how to scale the …
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Episode 5: Bindu Upadhyay
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44:06
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44:06
In today's podcast Bindu Upadhyay, Senior Service Designer at Mendix talks about the growth of ResearchOps and UX research and we talk through the challenges of getting started in Ops.Von researchops
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Episode 4: Roy Opata Olende
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48:43
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48:43
Today Brigette Metzler is interviewing a ReOps professional, Roy Opata Olende. Roy is the ResearchOps Manager at Zapier and is passionate about developing the field of ResearchOps.Von researchops
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Episode 3: Brad Orego, Director on the board of the ResearchOps Community
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48:49
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48:49
Today's episode sees us in a 'fireside chat' with one of the Directors of the ResearchOps Community, Brad Orego. Together, we explore how being multidisciplinary changes a research practice, ReOps leadership, encouraging rigor in research, and how Ops is all about happiness. You can find Brad in the ResearchOps Community slack, or on Twitter @brado…
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Episode 2: Richard Smith
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44:54
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We talk to Hackney Council's Lead User Researcher, Richard Smith the man behind the Hackney Council's User Research Library. If you're new to ResearchOps, why not check out our website, researchops.communityVon researchops
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Episode 1: Holly Cole, co-chair of the ResearchOps Community
35:48
35:48
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Today's episode sees us in a 'fireside chat' with co-chair of the ResearchOps Community, Holly Cole. Together, we talk about how Holly came to ResearchOps, her life, defining moments, and the future of ResearchOps. You can find Holly for a chat within the ResearchOps Community slack, or on Twitter @hollyface1975…
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