Beste L&d Operational Excellence Podcasts (2025)

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Rethinking Microlearning: Moving Beyond 'Short and Cheap' 46:16

3d ago46:16

46:16

Stop treating microlearning as "just short training" — and start tackling the misconceptions that kill most implementations. Robyn A. Defelice cuts through the hype to reveal what L&D leaders consistently miss when rolling out microlearning initiatives. Robyn will arm you with the critical questions that expose whether your organization is truly re…

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Ep. 372: “Tricky Times” – Navigating the Messy Middle of Change with Author & Corporate Anthropologist Jitske Kramer of HumanDimensions 19:39

5d ago19:39

19:39

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Ep. 371: “We Want To Do Better” – Navigating Hybrid Work with a Holistic Approach to Workplace Strategy with Pallavi Shrivastava, MRICS, LEED AP of Arcadis 22:09

13d ago22:09

22:09

Pallavi Shrivastava, MRICS, LEED AP is Principal and Global Head for Workplace Strategy at Arcadis where she is passionate about cultivating business intelligence, strategy and pushing growth for the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. Mike Petrusky asks Pallavi…

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The New ISO Standard for L&D and Goal-Based Learning 49:46

17d ago49:46

49:46

Join Dave Vance, architect of the groundbreaking ISO 30437 standard for L&D metrics, as he reveals why the first comprehensive measurement framework is a game-changer for L&D leaders. Dave shares his take on today's obsession with role/skills-based learning — and why this tunnel vision could be sabotaging your L&D impact. As an industry thought lea…

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Ep. 370: “Influence Others” – How Leaders Can Make Workplace Interaction More Productive with Hayley Blunden, PhD of American University’s Kogod School of Business 22:18

20d ago22:18

22:18

Hayley Blunden, PhD is an Assistant Professor of Management at the Kogod School of Business at American University where she focuses on researching how leaders can make challenging workplace interactions more productive. Mike Petrusky asks Professor Blunden about the new world of work and the workplace and why she believes that human interactions a…

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Ep. 369: “Fostering Communities” – The Role of Hospitality in Facility Management and the Workplace with Rene van Camp of ISS North America & Guckenheimer 21:42

27d ago21:42

21:42

Rene van Camp is Chief Hospitality Officer at ISS North America, the global facility management company, and Principal of Guckenheimer, its culinary brand where he is a senior leader in luxury and lifestyle hospitality and workplace experience management. Mike Petrusky asks Rene about the role of hospitality in the workplace today and why he believ…

1
Beyond Engagement Theater: What Drives L&D Performance 47:28

1M ago47:28

47:28

What if everything you think you know about learner engagement is wrong? Clark Quinn, renowned learning scientist and author of "Make It Meaningful," joins IDIODC to challenge conventional L&D wisdom. He reveals the research-backed approach to creating learning experiences that actually drive business results. We'll explore the critical difference …

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Ep. 368: “SuperShifts” – Transforming How We Live, Learn, and Work in the Age of Intelligence with Author Dr. Ja-Nae Duane of Brown University 24:37

1M ago24:37

24:37

Dr. Ja-Nae Duane is a behavioral scientist, entrepreneur, award-winning innovator and author of the new book, “SuperShifts: Transforming How We Live, Learn, and Work in the Age of Intelligence”. Mike Petrusky asks Ja-Nae about the book in which she and her co-author, futurist Steve Fisher, deliver an incisive overview of how we are at the end of on…

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Ep. 367: “Find a Mentor” – Adopting a Growth Mindset and the Science of Motivating People in the Workplace with David Yeager, PhD of the University of Texas at Austin 22:32

1M ago22:32

22:32

David Yeager, PhD, is a professor of psychology at the University of Texas at Austin and the co-founder of the Texas Behavioral Science and Policy Institute. Mike Petrusky asks David about his closing keynote address during IFMA’s Facility Fusion 2025 where he inspired facility management leaders to have a growth mindset as they care for the people…

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Visual Design for Learning Performance and Accessibility 45:36

1M ago45:36

45:36

What if better visual design could simultaneously boost learning outcomes and meet accessibility requirements? Visual design expert Connie Malamed, author of "Visual Design Solutions," reveals how strategic visual choices enhance learning for everyone — then shows how to make those same visuals accessible without compromising effectiveness. We'll e…

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Ep. 366: “Invisible Architecture” – Building Trust, Meaning, and Community in the Workplace with Amanda Muzzarelli of Trascent 20:02

2M ago20:02

20:02

Amanda Muzzarelli is a Director at Trascent where she is a Global Real Estate & Facilities Executive and an AI Enthusiast empowering innovation in complex enterprises. Mike Petrusky asks Amanda about her focus on the importance of interpreting the less visible aspects of workplace strategy, such as trust, meaning, and community while they explore t…

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Ep. 365: “What You Can Bring to the Table” – Professional Development in Your Facility Management Journey with Richard Peterson, CFM, FMP, SFP of ABM & IFMA’s Corporate Facilities Council 21:09

2M ago21:09

21:09

Richard Peterson, CFM, FMP, SFP is Director of IFM at ABM Industries Supporting Waymo where he is responsible for overseeing facility management operations and is passionate about driving operational excellence, safety, and innovation. He also serves as Vice President of the IFMA Silicon Valley Chapter and Secretary for IFMA’s Corporate Facilities …

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Fix the Meeting: Frameworks for High-Performance L&D Teams 55:18

2M ago55:18

55:18

Let's be honest — L&D teams are drowning in meetings that feel like productivity black holes. But what if those same meetings could become your secret weapon for driving real business results? Communication expert Mike Simmons has figured out how to transform meetings from time-wasting rituals into strategic performance engines, and joins our IDIOD…

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Ep. 364: “Create a Culture” – Embracing Continuous Workplace Innovation at WORKTECH New York with Philip Ross of UnGroup 25:20

2M ago25:20

25:20

Philip Ross is Founder and CEO of UnGroup where he is an author, advisor, speaker, futurist and commentator on the new world of work. Mike Petrusky asks Philip about the upcoming WORKTECH New York conference and why embracing technology and continuous innovation is essential for workplace leaders who want to stay ahead in our rapidly evolving indus…

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Ep. 363: “Your Best Strengths” – The Five Talents That Really Matter in Leadership and the Workplace with Author Barry Conchie 20:39

2M ago20:39

20:39

Barry Conchie is an executive leadership advisor and co-author of the book "The Five Talents That Really Matter: How Great Leaders Drive Extraordinary Performance" which demystifies the aura and complexity surrounding high performing leaders through original research and interviews with high-performing global leaders. Mike Petrusky asks Barry about…

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The Great Training Transformation: Adapt or Become Irrelevant 49:55

2M ago49:55

49:55

The future of workplace training is arriving faster than anyone predicted, and Donald H Taylor has a shocking forecast: traditional training courses have just 2-5 years left before they become extinct. Drawing from his latest Global Sentiment Survey and decades of L&D expertise, Donald will reveal how personalization, coaching/simulation and learne…

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Ep. 362: “Have a Data Strategy” – Elevating Employee Experiences by Researching the Future at Work with Kyle de Bruin of Leesman 25:31

3M ago25:31

25:31

Kyle de Bruin is Managing Director at Leesman where he is passionate about measuring and analyzing the experiences of employees in their places of work. Mike Petrusky asks Kyle about how high-performance offices deliver a great employee experience and they review lessons learned from the past five years of workplace change. The lack of variety in o…

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Ep. 361: “Rethink Your Waste” – Social Impact Procurement in Facility Management and the Workplace with Michael Amos of Waste to Wonder Worldwide 20:47

3M ago20:47

20:47

Michael Amos is Managing Director at Waste to Wonder Worldwide where he is passionate about managing office clearances that empower disadvantaged communities. Mike Petrusky asks Michael about his recent learning lab presentations during IFMA’s Facility Fusion where he shared that organizations should consider social enterprises when making procurem…

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Make Learners Want It: Marketing 101 for L&D Rebels 48:42

3M ago48:42

48:42

L&D’s relevance crisis is here — and hope isn’t a strategy. Marketing expert Ashley Hinchcliffe flips the script on traditional learning functions with the People Impact Loop™, a bold framework to transform L&D from content factories to business-critical enablers. Discover why learner-centric buzzwords fall short, how to design initiatives employee…

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Ep. 360: “What People Are Looking For” – A Facility Manager’s Guide to Ergonomics, Health and Wellbeing in the Workplace with Lily Pritchett of Humanscale 22:53

3M ago22:53

22:53

Lily Pritchett is Regional Sales Manager at Humanscale and Past President of the IFMA Houston Chapter where she is passionate about consulting with organizations to create experiences that spur creativity and drive innovation with purposeful space design. Mike Petrusky asks Lily about their time together at IFMA’s Facility Fusion conference in Aust…

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Ep. 359: “A Better, Positive Outlook” – Life Sciences, Architecture and Workplace Strategy with Dan Castner, AIA, LEED AP of Mancini Duffy 21:44

3M ago21:44

21:44

Daniel Castner, AIA, LEED AP is Principal and Director of the Life Science practice at Mancini Duffy where he is passionate about workplace strategy with a focus on research labs, medical space, and anything requiring a helpful orchestrator of AEC coordination. Mike Petrusky asks Dan about his experiences helping the IFMA community, the importance …

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Immersive by Design: Making Mixed Reality Part of the Blend 52:09

3M ago52:09

52:09

Immersive tech isn't just cool. It's useful. And more importantly, it fits right into the blended learning you're already building. In this IDIODC session, Destery Hildenbrand, a Learning Technology Consultant and Immersive Technology Evangelist, will walk you through integrating mixed reality, such as AR and MR, into your learning experiences. We'…

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Ep. 358: “Everything Begins With Trust” – Interior Design and Creating Workplace Environments Where People Thrive with Sabrina Pagani of AECOM 21:43

3M ago21:43

21:43

Sabrina Pagani is Principal and Interiors Practice Leader at AECOM where she is passionate about helping clients create impactful environments in which to live, learn, work, and play. Mike Petrusky asks Sabrina about the importance of trust and giving people freedom and clear objectives when creating thriving environments. They explore how facility…

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Ep. 357: “The Heart of Innovation” – Culture, Leadership and Organizational Change in the Workplace with Porschia Parker-Griffin, MS, PCC of Fly High Coaching 20:36

4M ago20:36

20:36

Porschia Parker-Griffin, MS, PCC is Founder and CEO at Fly High Coaching where she is an organizational consultant, career services and strategy leader, and Host of the “Career 101 Podcast”. Mike Petrusky asks Porschia about how the physical workspace impacts company culture and employee engagement, while leading to collaboration, innovation and be…

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The Quality Stack: Building Fail-Safes into L&D Pipelines 46:52

4M ago46:52

46:52

How do you move beyond endless checklists to bake quality into every layer of learning design? In this actionable conversation, Hadiya Nuriddin tackles this challenge head-on, drawing from her Quality Management in Learning and Development playbook and frontline experience. We’ll explore why “quality theater” fails, how to align standards with orga…

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Ep. 356: “Ask More Questions” – The Empathy-Powered Leadership Journey in the Workplace with Psychologist & Author Jess Baker 23:45

4M ago23:45

23:45

Jess Baker is a Chartered Psychologist, Associate Fellow of the British Psychological Society and Author of the book, “The Super-Helper Syndrome: A Survival Guide for Compassionate People” which is for anyone who wants to understand how helping works and to be better at it. Mike Petrusky asks Jess why she believes that empathy in the workplace is o…

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Ep. 355: “Evolution in the World of Work” – Strategies and Operations for Dynamic Workspaces with Adam Stoltz of The Idea Kitchen 22:02

4M ago22:02

22:02

Adam Stoltz is a corporate real estate and workplace leader with a focus on strategy, operations, and workplace experience and he is Cofounder at The Idea Kitchen, a shared workspace in the heart of Larchmont, NY. Mike Petrusky asks Adam about his career journey and his current focus on understanding the evolving workplace and how leaders can meet …

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The Performance Paradox: Solving L&D’s $100 Billion Waste Problem 44:29

4M ago44:29

44:29

Danielle Wallace, Chief Learning Strategist at Beyond the Sky, merges decades of corporate marketing expertise with cutting-edge L&D innovation to tackle the crisis of ineffective training. In this episode, she dismantles why traditional content-heavy approaches fail to drive real-world performance, revealing how AI-powered role-plays, immersive sc…

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Ep. 354: “Flexibility is the Future of Work” – Strategies for Business Success, Workforce Management and Building Productive Teams with Silvija Martincevic of Deputy 22:06

4M ago22:06

22:06

Silvija Martincevic is CEO of Deputy, a global workforce management platform, where she is passionate about creating a culture that expects high performance, but also one where high care and the importance of open and respectful communication is prioritized. Mike Petrusky asks Silvija about her years of experience building, growing and scaling glob…

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Ep. 353: “It’s a Mindset” – Enhancing Employee Experience and Strategies for the Future of Work with Kelly Duff of Sentinel Technologies 20:18

5M ago20:18

20:18

Kelly Duff is Employee Experience Manager at Sentinel Technologies where she is passionate about creating meaningful and engaging workplace experiences that foster growth, community, and purpose. Mike Petrusky asks Kelly for an update on her career journey and they explore how her role has expanded to include a variety of responsibilities such as b…

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Neuroscience and AI: Enhancing Learning and Performance 57:38

5M ago57:38

57:38

Join us for a captivating conversation with Margie Meacham, famously known as "The Brain Lady," a pioneer in applying AI to learning and talent development since 2013. Drawing from her hands-on experience developing educational chatbots, Margie will take us on a journey through the powerful intersection of neuroscience and artificial intelligence. …

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Ep. 352: “Keep Going Forward” – Exploring the Future of Work and the Physical Workplace with Jeff Frick of Menlo Creek Media 21:12

5M ago21:12

21:12

Jeff Frick is a podcast host and a media entrepreneur who is passionate about the future of work, leadership, and innovation. He is the host of two podcasts, Work 20XX and Turn the Lens, and he joins Mike Petrusky on this collaboration episode to share his current views on the workplace and the role of the built environment in the future of work. T…

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Ep. 351: “Keep Reskilling” – Leading Through Change and the Future of FM Innovation with Lorri Rowlandson and Alana Dunoff, ProFM, FMP, IFMA Fellow 30:19

5M ago30:19

30:19

Lorri Rowlandson is Senior Vice President for Strategy & Innovation at BGIS in Toronto and Alana Dunoff, ProFM, FMP, IFMA Fellow is a Consultant and Adjunct Professor at Temple University in Philadelphia. They joined Mike Petrusky on stage in front of an audience of FM professionals at IFMA’s Facility Fusion in Austin, TX to record a live podcast c…

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Creating Accessible and Inclusive Learning Experiences, By the Book 51:24

5M ago51:24

51:24

Training content can only help create true change if it can help everyone in your organization. There is a whole range of reasons and circumstances why learners might find content inaccessible or exclusive, and it can seem very daunting to try and solve accessibility and inclusivity for all possibilities. In this session of IDIODC, we’re talking wi…

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Ep. 350: “Do Unto Others” – Leading with Empathy, Understanding and Compassion as we Design Neuroinclusive Workplaces with Kay Sargent of HOK 26:43

5M ago26:43

26:43

Kay Sargent is Senior Principal and Director of Thought Leadership for Interiors at HOK where she is a recognized expert on workplace design and strategy and author of the new book, “Designing Neuroinclusive Workplaces: Advancing Sensory Processing and Cognitive Well-Being in the Built Environment”. Mike Petrusky invites Kay back to the show for a …

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Beyond Vanity Metrics: Driving Growth with Learner Engagement 42:07

6M ago42:07

42:07

L&D teams face mounting pressure to prove engagement isn’t just a vanity metric. Join Becky Willis, learning strategist and co-founder of Tractus Learning, as she reveals how to transform engagement from abstract concept to measurable business driver. Discover practical frameworks for connecting learning maturity to engagement strategies, including…

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Ep. 349: “Lead in the Future” – Connecting Space to Strategy, People to Purpose, and Data to Decisions with Amanda Schneider, LEED AP, MBA of ThinkLab 20:53

6M ago20:53

20:53

Amanda Schneider, LEED AP, MBA is Founder & President at ThinkLab, a TedX Speaker, and Host of “Design Nerds Anonymous” podcast where she is passionate about sharing research and insights for the built environment. Mike Petrusky asks Amanda about the evolving role of the workplace, the importance of process innovation over product innovation, and t…

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Ep. 348: “The Art of the Possible” – Evolving Workplace Designs and the Role of Technology in Creating Innovative Spaces with Pendrick Brown of HLW 19:35

6M ago19:35

19:35

Pendrick Brown is Managing Director for EMEA and Principal at HLW where he is passionate about delivering architecture and design for commercial clients helping them create the spaces they need. Mike Petrusky asks Pendrick about the evolving workplace, design practices, and the role of technology in creating innovative and effective spaces. They di…

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The Accessibility Edge: How Benchmarking Fuels Inclusive Learning Success with Susi Miller 50:27

6M ago50:27

50:27

Tune in as 2025 LPI Learning Professional of the Year Susi Miller reveals how inaccessible learning content creates significant organizational risks, including compliance violations, talent exclusion, and reputational damage. Through her groundbreaking eLa1000 Accessibility Assessment initiative, Susi demonstrates how organizations that prioritize …

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Ep. 347: “Tell Your Story” – Workplace Data, Technology and Facility Management Strategies with John Mackay, CFM and Lauren Ross, NCIDQ, LEED AP of Aleto, Inc. 20:29

6M ago20:29

20:29

John Mackay, CFM is Senior Director, Sales & Business Development and Lauren Ross, NCIDQ, LEED AP is CAFM Manager at Aleto, Inc. where they are passionate about aligning the performance of people, process, and technology in the built environment. Mike Petrusky asks John and Lauren about how they work with clients to align workplace strategies with …

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Ep. 346: “Partnering for Excellence” – Empowering People by Delivering Facility Management Hospitality Services with Ashleigh Fiora of Striden 21:19

6M ago21:19

21:19

Ashleigh Fiora is Vice President and Head of Strategy & Sales at Striden where she creates customized solutions that redefine the workplace experience, fostering collaborative environments and bringing people back into the office to reconnect. Mike Petrusky asks Ashleigh about the newly branded facilities management division of 1Rivet called Stride…

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Ep. 345: “Bring All Your Ideas” – Integrating Workplace Cultures & Engaging Employee Experiences with Lisa Mitchell-Kastner of ISS Americas 19:56

7M ago19:56

19:56

Lisa Mitchell-Kastner is Head of People & Culture and CHRO at ISS Americas where she is passionate about enhancing workplace culture, leveraging technology tools to create an engaging employee experience. Mike Petrusky asks Lisa about her career journey from operations into HR and she shares her perspectives on current workplace trends, including t…

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Ep. 344: “Support That Emotional Intelligence” – Understanding Human Geography and the Power of Place with Tica Masuku of Spaceful 22:17

7M ago22:17

22:17

Tica Masuku is a Human Geographer and the Global Workplace Strategy Director at Spaceful where she is passionate about understanding the interrelatedness of the environment and the human condition. Mike Petrusky asks Tica to share insights from her training in human geography and her experiences helping clients manage their workplaces. They explore…

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xAPI in 2025: Growing Pains and Future Gains with Megan Torrance 50:24

7M ago50:24

50:24

It's been almost 12 years since Experience API (xAPI) version 1.0 was released, and it’s still experiencing some growing pains. With so much potential yet still waiting to take the world by storm (or by SCORM?), xAPI seems much like many other Tweens. The fabulous Megan Torrance joins us for this episode of IDIODC to discuss where xAPI stands in 20…

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Ep. 343: “Honing our Ability to Listen” – Facility Management Leadership and the Evolution of Workplace Experience with Christine Mueller of Capital Group 19:29

7M ago19:29

19:29

Christine Mueller is Vice President and Director of Office Services Operations & Engineering at Capital Group where she is passionate about creating excellence through coaching, strong relationships, and inspiring others to achieve their most challenging goals. Mike Petrusky asks Christine about her career journey and how she currently views the ro…

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Ep. 342: “Understand the Reality” – Shaping Experiences in the Workplace across Space, People, and Technology with David Dewane of Geniant 20:18

7M ago20:18

20:18

David Dewane is Chief Experience Officer for Physical Space at Geniant where he is passionate about exploring the intersection of space, people and technology in the workplace. Mike Petrusky asks David about understanding the needs and experiences of employees, the evolution of workplace design, and the role of technology in creating more effective…

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Must-Steal Marketing Strategies for Your L&D Toolkit with Bianca Baumann 44:45

8M ago44:45

44:45

The goal of any L&D department is to influence and change behavior. And guess what? That’s the same goal of the marketing department. Marketers are great at grabbing attention and convincing people to carry out an action, and many of the strategies and tools they use can also help L&D teams improve the success of training programs. Tune in for a gr…

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Ep. 341: “Find Meaning and Joy” – Building Innovative and Healthy Workplace Cultures with Jamie Woolf of Creativity Partners 18:32

8M ago18:32

18:32

Jamie Woolf is Co-Founder and CEO of Creativity Partners, a renowned innovation cultivator, speaker, and the first Director of Culture at Pixar Animation Studios where she has inspired thousands worldwide to embrace innovation as a catalyst for personal and organizational transformation. Mike Petrusky asks Jamie about her time at Pixar and they exp…

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Getting Real-World L&D Benefits from Artificial Intelligence with Tim Handley 53:58

8M ago53:58

53:58

Artificial Intelligence (AI) is in the spotlight these days, and many L&D teams are exploring the role it can play in their development processes—and even in the learning content itself. The team at Welbee began incorporating AI into its dominKnow | ONE courses a year ago. Welbee provides courses and learning content focused on school staff well-be…

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Ep. 340: “Begin with the End in Mind” – Creating Amazing Workplaces by Building Effective Relationships at Work with Todd Davis of FranklinCovey 24:34

8M ago24:34

24:34

Todd Davis is a Senior Consultant and Thought Leader, the former Chief People Officer at FranklinCovey, and author of the book “Get Better: 15 Proven Practices to Build Effective Relationships at Work”. Mike Petrusky asks Todd about the importance of understanding employees, creating engaging work environments, and the principles of effective leade…

Podcasts, die es wert sind, gehört zu werden

L&d Operational Excellence Podcasts

Podcasts, die es wert sind, gehört zu werden

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