Beste Carm Capriotto Podcasts (2024)

1
Legal Advice From a CPA [E143] - Business By The Numbers 29:48

8h ago29:48

29:48

Thanks to our partner, NAPA TRACS Did you know that NAPA TRACS has onsite training plus six days a week support? It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice. Let us prove to you that Tracs is the single best shop management system in the bus…

1
It's OK to Dream Big (Stop Playing Small) [E125] - The Auto Repair Marketing Podcast 40:11

1d ago40:11

40:11

Welcome to another episode of the Auto Repair Marketing Podcast! I'm your host, Brian Walker, and I’m excited to have my co-host, Kim, back with me after her recovery. Today, we’re diving into a topic that can change the game for your shop: Stop Playing Small. If you’re tired of feeling stuck or just getting by, this episode is for you. We'll be ta…

1
The Power of Curiosity [E159] - Diagnosing the Aftermarket A to Z 22:29

1d ago22:29

22:29

Matt Fanslow discusses how genuine curiosity can enhance diagnostic practices and improve interactions with clients and colleagues. Matt emphasizes the importance of approaching situations with curiosity rather than judgment, both in technical diagnostics and workplace relationships. He illustrates how curiosity can lead to more effective repairs a…

1
Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004] 33:43

2d ago33:43

33:43

Thanks to our Partner, NAPA Auto Care Part 2 of the "Unstoppable" series, the episode focuses on "Mastering Your Finances." Maryann Croce emphasizes the importance of understanding financial statements, calculating profit margins, and managing cash flow. She shares practical advice on building financial reserves and separating personal and business…

1
Speaking of Halloween - Fun with Story Telling [E015] - Speak Up! 34:29

3d ago34:29

34:29

In this episode - our host Craig O’Neill welcomes (now) familiar friend of the show, Evan Wisner to have some fun telling a Halloween story. Evan and his brother both enjoy the art of story telling and in this episode we get a chance to hear a story that was based on Evan’s own experiences in the woods of Northern Michigan. Story Telling is an old …

1
How Will the 2024 Presidential Election Impact Auto Repair Shop Owners? [E189] - Chris Cotton Weekly Blitz 10:31

3d ago10:31

10:31

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

1
Automotive Einsteins: Thinking Under the Hood [FTR 110] 9:06

5d ago9:06

9:06

Thanks to our Partners, Shop Boss, and 360 Payments Recorded at the ASTA Expo, Gerard Tonno from NAPA Autotech discusses being an "automotive Einstein." He emphasizes the importance of critical thinking, passion for auto repair, and effective use of resources and tools in diagnostics. He highlights the necessity of understanding basic electrical pr…

1
To Your Health [THA 405] 42:47

6d ago42:47

42:47

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Dive deep into the importance of health and wellness in the automotive aftermarket industry. This episode features insights from panelists Andy Bizub, Brian Walker, and Jaron Kleber, who discuss maintaining health through diet and exercise, the role of coaching and a…

1
Rising Car Theft and Licensing Challenges [RR 1003] 38:09

6d ago38:09

38:09

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 ASTA Expo, Keith Perkins discusses critical issues in the automotive industry, including locksmith licensing, car theft, and the aftermarket scan tool validation program. Keith emphasizes the importance of continuous learning and the challenges of misi…

1
Talking Shop with Chris Cotton [E142] - Business By The Numbers 54:06

7d ago54:06

54:06

Chris Cotton of Autofix Shop Coaching returns to share his journey from coaching to becoming a shop owner at Firestone of Durango. In this episode, Chris dives deep into the challenges of purchasing a shop, revamping it with new technology, and ensuring a seamless operation while being an absentee owner. Discover how he turned around a business and…

1
BNI and Auto Repair Go Hand in Hand with Steve Hand [E124] - The Auto Repair Marketing Podcast 33:32

8d ago33:32

33:32

Curious about how BNI can transform your auto repair shop's success? Discover the secrets to building powerful referral networks, creating meaningful connections, and turning BNI meetings into your most valuable sales opportunity. In this episode, Brian and Kim Walker sit down with BNI expert Steve Hand to explore how BNI can help you fill your bay…

1
Great Expectations with Margaret Light [E158] - Diagnosing the Aftermarket A to Z 1:07:15

8d ago1:07:15

1:07:15

Matt Fanslow and licensed marriage and family therapist Margaret Light explore the theme of expectations in interpersonal relationships. Matt Fanslow shares a personal story about trying to surprise his wife and her friend with a thoughtful gesture that didn’t turn out as he’d hoped. This experience opens up a conversation about how expectations ar…

1
Shift Happens: Pro Tips on CVT Maintenance and More! [RR 1002] 48:40

9d ago48:40

48:40

Thanks to our Partner, NAPA Auto Care Join Tracy Capriotto as she takes her car to the expert hands of Bryan Pollock, known as the "Beast from the East." In this episode, Tracy dives into the world of preventative maintenance, covering essential services like CVT and transmission fluid checks, pre-scans, and battery testing. Bryan brings his meticu…

1
You Can't Miss What You Haven't Experienced: The Secret to Crushing Your Competition in Auto Repair [E188] - Chris Cotton Weekly Blitz 8:14

10d ago8:14

8:14

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

1
What Your Opt-Outs are Really Telling You [E014] - Speak Up! 25:27

10d ago25:27

25:27

Episode Summary: In this episode of Speak Up, host Craig O'Neill takes a deep dive into how auto repair shops can use digital communication to better navigate slow business periods. Craig challenges the widespread use of mass text blasts during these times, highlighting the potential risks to long-term customer relationships. Instead, he emphasizes…

1
Using Your Transferable Skills to Become a Better CEO [FTR 109] 6:15

12d ago6:15

6:15

Thanks to our Partners, Shop Boss, and 360 Payments Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Murray Voth explores the idea of transferable skills for automotive shop owners making the shift from technician to business owner. He highlights how their technical know…

1
From Daily Training to Daily Wins: Motivating Your Team [THA 404] 40:41

13d ago40:41

40:41

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Recorded at the 2024 ASTA Expo, Dewain DeGarmo from Black's Tire & Auto Service and David Boyes from Today's Class discuss the evolving landscape of training and education in the automotive repair industry. Dewain, overseeing training across 60 stores, shares the cha…

1
Planting a Copper Beech Tree: Preparing for the Next 150 Years [RR 1001] 29:26

13d ago29:26

29:26

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Scott Brown shares his profound journey through significant health challenges, specifically his battle with bladder cancer. Scott reflects on the lessons learned from his experiences, emphasizing the importance of living in the moment and preparing for the future. He discu…

1
Can I Afford to Buy my Building? Should I Though? [E141] - Business By The Numbers 32:04

14d ago32:04

32:04

In this week's episode of Business by the Numbers, Hunt Demarest, CPA, discusses the critical decision of whether auto repair shop owners should buy their current building or move to a new location. With skyrocketing real estate costs and fluctuating interest rates, understanding the financial implications of this decision is more important than ev…

1
Geeking Out With The Motor Oil Geek [E157] - Diagnosing the Aftermarket A to Z 34:15

15d ago34:15

34:15

Oil analysis expert Lake Speed Jr., "The Motor Oil Geek," explains the critical role of oil analysis in diagnosing engine health and performance. Lake Speed Jr. is the son of race car driver Lake Speed Sr. Lake Speed Jr. https://www.speediagnostix.com www.youtube.com/@themotoroilgeek Show Notes Discussion on Friction and Lubrication (00:00:45) Oil …

1
Never, Ever Let Your Domain Name Expire [E123] - The Auto Repair Marketing Podcast 12:17

15d ago12:17

12:17

Today’s episode tackles a critical issue that could cost your business thousands—your domain name. What happens if it expires? Spoiler alert: It’s not good. An expired domain can bring your website crashing down, devastate your SEO rankings, and even force you to pay big money to get it back. But don't worry, we’re here to guide you through it! We’…

1
The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000] 23:32

16d ago23:32

23:32

Thanks to our Partner, NAPA Auto Care Welcome to a special milestone episode of "Remarkable Results Radio," hosted by Carm Capriotto. As we celebrate our 1000th episode, we're not only reflecting on the incredible journey we've taken together, but also unveiling something special—12 Success Strategies From Professional Auto Service Ceo's, distilled…

1
Project Alpha: The Acquisition of a Hidden Gem [E187] - Chris Cotton Weekly Blitz 15:36

17d ago15:36

15:36

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

1
Tough Talk: Tips for Calmly Tackling Controversial Topics with Evan Wisner [E013] - Speak Up! 39:35

17d ago39:35

39:35

The title of this show, Speak Up, might spark some funny reactions—some may assume it’s all about raising your voice on big issues. That’s not entirely off, but there's a right and a wrong way to talk about important, controversial, or shall we say, passionate topics. In this episode, our host Craig O’Neill welcomes back a friend of the show and re…

1
“I’m Just One of the Guys!” Being Seen Beyond Gender and Ethnicity [FTR 108] 8:35

19d ago8:35

8:35

Thanks to our Partners, Shop Boss, and 360 Payments Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Emily Chung shares her experiences as a female minority shop owner in the automotive industry. She reflects on societal tendencies to highlight differences rather than co…

1
The Invisible Paycheck: Retention Strategies Beyond Pay [THA 403] 42:28

20d ago42:28

42:28

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Recorded at the 2024 ASTA Expo, explore key strategies for hiring, compensating, and retaining skilled technicians in the automotive industry. This episode highlights the significance of comprehensive benefits beyond pay. Joelle Pollak, and Lisa Coyle, Co-Founders, P…

1
Ego Death and Leadership: Redefining Success [RR 999] 37:02

20d ago37:02

37:02

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the ASTA Expo, discover strategies for scaling businesses, attracting top talent, and implementing efficient workflows. Tune in to gain valuable knowledge on leadership, accountability, and how continuous learning can drive transformative success in your automo…

1
How to Prepare for Disaster [E140] - Business By The Numbers 29:33

21d ago29:33

29:33

In this episode of Business by the Numbers, Hunt Demarest, CPA, from Paar Melis and Associates, breaks down essential steps every auto repair shop should take to prepare for unexpected disasters. After hearing about a client’s close call during a recent Florida storm, Hunt talks about practical advice, tax implications, and planning tips to safegua…

1
Integrity, Bias, and The Cobra Effect [E156] - Diagnosing the Aftermarket A to Z 22:12

22d ago22:12

22:12

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Matt explores integrity and ethical behavior in the automotive repair industry. Using a reality TV challenge show as a metaphor, M…

1
How To Rank Auto Repair Keywords In Large Cities [E122] - The Auto Repair Marketing Podcast 24:51

22d ago24:51

24:51

Welcome to another episode of the Auto Repair Marketing Podcast. Today we’re diving into an essential topic for shops in competitive markets—how to rank auto repair keywords in a large city. If you're in a big city like Houston or Atlanta, you know how tough it can be to stand out among hundreds of other shops. But with the right SEO strategies, yo…

1
A Hands on Adventure: Uncovering An EV Battery! [RR 998] 41:05

23d ago41:05

41:05

Thanks to our Partner, NAPA Auto Care Recorded at the NAPA Autotech Training Research Center in Canton, OH, Tracy Capriotto and Bill Weaver from NAPA Autotech Training take listeners through an in-depth, hands-on training session focusing on the safe handling and disassembly of high voltage battery pack, specifically from a Chevrolet Bolt. With the…

1
Coached People always Outperform Uncoached People. That’s a fact [E186] - Chris Cotton Weekly Blitz 8:22

24d ago8:22

8:22

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

1
Effective Communication in Your Weekly Huddle with Josh Parnell [E012] - Speak Up! 48:13

24d ago48:13

48:13

In this episode Craig welcomes his friend Josh Parnell. Josh and Craig have both had the pleasure of working with Christian Brothers Automotive (CBA), and it was at events organized through CBA that Craig initially had the opportunity to see Josh speak. Josh has some great stories and eagerly demonstrates his heart for cultivating leaders in shops …

1
Are You Embracing Vehicle Complexity? [FTR 107] 5:34

26d ago5:34

5:34

Thanks to our Partners, Shop Boss, and 360 Payments Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Donny Seyfer from NASTF highlights the increasing complexity of vehicle systems, security concerns like vehicle theft, and broader issues such as employment and the right…

1
Shop Owners to the Rescue: Friends First, Competitors Second [THA 402] 40:38

27d ago40:38

40:38

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, join the discussion about the unparalleled camaraderie, local business support network, lifestyle changes, and management strategies shared among automotive business peers. These automotive industry leaders showcase the va…

1
Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997] 27:42

27d ago27:42

27:42

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This 'Unstoppable Framework' is designed to help auto shop owners enhance their business operations and achieve a better work-life balance. Maryann Croce emphasizes the importance of defining core values and vision, which serve as guiding principles and a roadmap for the b…

1
How To Read and Analyze a Profit & Loss Statement [E139] - Business By The Numbers 32:39

28d ago32:39

32:39

In this episode of Business by the Numbers, Hunt Demarest, CPA at Paar Melis Associates, explores how auto repair shop owners can simplify their financial statements using the 50/30/20 profit model. Key Topics: Simplifying KPIs to focus on the most impactful metrics How to effectively analyze your P&L statement IRS tax extensions for those affected…

1
Relatively Speaking about Relative Compression [E155] - Diagnosing the Aftermarket A to Z 38:52

29d ago38:52

38:52

Matt Fanslow leads an in-depth discussion focusing on electric motor current and relative compression tests. Show Notes ACCESS PICO FILES: https://bit.ly/3NgSdvO Overview of Electric Motor Current (00:00:11) Pico Scope Software (00:01:23) Understanding Waveforms (00:02:25) Setting Up Current Probes (00:04:09) Disabling the Fuel System (00:06:14) Co…

1
How To Make Your Brand Stand Out [E121] - The Auto Repair Marketing Podcast 36:00

29d ago36:00

36:00

Today, we’re diving into an essential topic—how to make your brand stand out from the competition. While you may already provide exceptional service, standing out in a crowded market requires a focused strategy. It’s not just about doing good work; it's about showing what makes your shop truly unique. We’ll break down the key ways to differentiate …

1
Transitioning A Family Business To A Third Generation Leader [RR 996] 26:45

1M ago26:45

26:45

Thanks to our Partner, NAPA Auto Care Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, the discussion highlights the significance of leadership, innovation, and continuous learning. 26 year old Dilraj Sekhon shares his insights on transforming a family business through ed…

1
Stop With The Mom & Pop! [E185] - Chris Cotton Weekly Blitz 7:43

1M ago7:43

7:43

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/ C…

1
Eliminating Filler Words [E011] - Speak Up! 17:41

1M ago17:41

17:41

In this episode, we’re diving into the topic of filler words—those little sounds and phrases like "um," "uh," or "you know" that creep into phone calls, meetings, presentations, and everyday conversations. While nearly everyone uses filler words, they can become a problem when they’re habitual and detract from your message. We’ll explore why filler…

1
Profit is not a Dirty Word [FTR 106] 11:33

1M ago11:33

11:33

Thanks to our Partners, Shop Boss, and 360 Payments Nichole Bennecoff discusses misunderstood and negatively perceived concepts of profit, especially within local businesses and the automotive repair industry. Nichole provides actionable advice to help business owners and employees alike understand the critical role of profit in business sustainabi…

1
Mastering Gross Profit: Real World Stories from Shop Owners [THA 401] 36:19

1M ago36:19

36:19

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, our panel discusses strategies for increasing gross profit, team harmony, and the significance of training the next generation of automotive professionals. By understanding and managing gross profit, embracing expert guida…

1
Global Perspective: Shop Owners Trip to China [RR 995] 39:06

1M ago39:06

39:06

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Emily Chung shares her recent trip to China with her 2 sons and father, discussing cultural experiences, manufacturing insights, and consumer dif…

1
Talking Numbers with Chris Cotton [E138] - Business By The Numbers 54:48

1M ago54:48

54:48

In this episode, Hunt Demarest, an experienced CPA specializing in the auto repair industry, sits down with Chris Cotton, a renowned auto repair shop coach and owner of Autofix Auto Shop Coaching. Together, they dive into the challenges and strategies of optimizing shop productivity and profitability. They talk about: The importance of labor hours …

1
Do You Want a Better Relationship with Clients & Employees? Go to Marriage Counselling! [E154] - Diagnosing the Aftermarket A to Z 30:02

1M ago30:02

30:02

Thanks to our Partner, NAPA Autotech Matt Fanslow dives into the intricacies of customer interactions within the automotive repair industry, highlighting the critical role of communication, trust, and validation. He draws insightful comparisons between personal relationships and client engagements, noting how defensive behavior from employees can u…

1
How To Work With A Marketing Partner [E120] - The Auto Repair Marketing Podcast 21:28

1M ago21:28

21:28

Today, we’re diving into a crucial topic—your role in making your marketing partnership a true success. While hiring a marketing company takes a lot of work off your plate, it doesn’t mean you can be completely hands-off. In fact, your involvement is essential to ensure your marketing reaches its full potential. We’ll cover the key responsibilities…

1
Securing the Future: Insights from NASTF [RR 994] 32:31

1M ago32:31

32:31

Thanks to our Partner, NAPA Auto Care Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Carm sits down with Donny to explore his pivotal role at NASTF and his experiences working with automakers like Tesla. Donny shares behind-the-scenes insights on NASTF's technician sup…

1
Hawthorne Experiment [E184] - Chris Cotton Weekly Blitz 8:58

1M ago8:58

8:58

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

Podcasts, die es wert sind, gehört zu werden

Carm Capriotto Podcasts

Podcasts, die es wert sind, gehört zu werden

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