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Interviewing users with Steve Portigal
Manage episode 421240664 series 3448540
S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs is still crucial.
We discuss in-house vs consulting for research practices, research teams and leadership, a rapidly changing and evolving industry, and ultimately the importance of a human connection in order to care about them in our designs and in business.
“I don’t think you can consistently invent your way into success. It does take this understanding, and caring for the human aspect of people.”
– Steve Portigal
(Listening time: 39 minutes, transcript)
References:
- Full transcript for this episode
- Steve Portigal
- LinkedIn: https://www.linkedin.com/in/steveportigal/
- Website: https://portigal.com/
- [01:06] User Research War Stories
- [01:08] Interviewing users, second edition
- [23:19] Data privacy (GDPR)
- Recommended listening:
- Episode 322: The right question with Meena Kothandaraman
- Sign up to our newsletter – Show notes to your inbox, plus extra stories, news and offers
- Support UX Podcast – Contribute with your time as a volunteer, or make a small financial contribution to help keep the podcast running
The post Interviewing users with Steve Portigal appeared first on UX Podcast.
90 Episoden
Manage episode 421240664 series 3448540
S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs is still crucial.
We discuss in-house vs consulting for research practices, research teams and leadership, a rapidly changing and evolving industry, and ultimately the importance of a human connection in order to care about them in our designs and in business.
“I don’t think you can consistently invent your way into success. It does take this understanding, and caring for the human aspect of people.”
– Steve Portigal
(Listening time: 39 minutes, transcript)
References:
- Full transcript for this episode
- Steve Portigal
- LinkedIn: https://www.linkedin.com/in/steveportigal/
- Website: https://portigal.com/
- [01:06] User Research War Stories
- [01:08] Interviewing users, second edition
- [23:19] Data privacy (GDPR)
- Recommended listening:
- Episode 322: The right question with Meena Kothandaraman
- Sign up to our newsletter – Show notes to your inbox, plus extra stories, news and offers
- Support UX Podcast – Contribute with your time as a volunteer, or make a small financial contribution to help keep the podcast running
The post Interviewing users with Steve Portigal appeared first on UX Podcast.
90 Episoden
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