Playing the long game to get design a seat at the table

UX Leadership By Design

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2y ago 31:33

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On this episode of "UX Leadership by Design" join host Mark Baldino as he interviews Bryan Garvey, the Associate Director of User Experience and Insights at Radio Systems Corporation. Discover Bryan's multi-year journey in bringing UX design to the company, the crucial role of stakeholder management, and the power of fostering a growth mindset among his team. Hear about the challenges of balancing multiple focuses from E-commerce to marketing to physical product design. Learn why it's important to not get too caught up in titles and instead focus on growing the UX department within the organization. Bryan emphasizes the importance of empathizing with stakeholders and understanding the business. Enhance your UX leadership skills today.
Topics covered:

1. How to get initial buy-in from stakeholders
2. Identifying the right people to back your plans
3. Collaborative approach between design and development
4. UX design for marketing, websites, apps, to physical product
5. How to expand the role and function of your UX tea
6. Encouraging a "push mindset" in your team
7. Importance of small details to solving design challenges
8. The value of evangelizing
9. Empathizing with Stakeholders

About our guest:
Bryan first started obsessing over experience details by putting on Star Wars plays in neighborhood backyards. Today he pushes to make things better through research, UX, and industrial design in the world of pet products. In his spare time, he creates different kinds of experiences on live music stages and in the outdoors.
Resources & Links:

Connect with Bryan on LinkedIn: https://www.linkedin.com/in/bryan-garvey-8a02a313/
Book Recommendation: Crucial Conversations: Tools for Talking When Stakes are High https://www.amazon.com/Crucial-Conversations-Tools-Talking-Stakes/dp/1260474216/

Connect with Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
Fuzzy Math - B2B & Enterprise UX Design Consultancy: https://fuzzymath.com/

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