How do you stand out in the world of online retail? How do you engage your shoppers, make them stay longer, and buy more? How do you bring your real-world retail experience online? Standing out from the crowd is something most online retailers haven't mastered yet. But those that have are reaping the rewards. So if you want to find out how to improve your shoppers' experience to build your business online, then this is the podcast for you. This podcast shares the experience of Kevin Moore the Chairman of Toys R Us Aus/NZ/UK and an online and physical retail shopper marketing and sales expert.