Office of the CFO: Melissa Hurrington on Letting Data do the Storytelling

The NetSuite Podcast

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Host Kendall Fisher and guest co-host Megan O’Brien, NetSuite business and finance editor, join Melissa Hurrington, CFO and VP of Operations at Premier Claims. She kicks things off with some fun insight into herself (2:15), before we dive into her career journey, from working with nonprofits to a publicly traded company, an events company and now a rapidly-growing public adjusting firm (8:54). Melissa explains the unique role of being a controller for Levy Restaurants, a hospitality company for major events and concerts (19:15), and why that role really made her “fall in love” with data analysis and letting the numbers tell a story (28:23). She then discusses how that controller role set her up for success as the CFO at Premier Claims (34:24), the ways she’s been able to use data to navigate leading a company through its early stages (39:29), and why taking on the VP of Operations role was a seamless decision (45:01). Melissa goes on to explain the importance of technology for Premier Claims (49:31) and how NetSuite is helping the company meet their goals of efficiency through their internal motto: “Automate, delegate and eliminate” (54:01). She shares her top priorities right now (58:34) and the ways she’ll use NetSuite’s reporting and data analysis capabilities to make decisions toward those priorities (1:03:18). Finally, Melissa concludes with an anecdote about how she became an influencer on LinkedIn (1:04:34) and her advice for anyone in a minority position who wants to take on a CFO role in the future (1:16:08). Tune in for all of this and more!

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