Episode 258 | Managing Gen Z Employees with Level Up Leaders

The Group Practice Exchange

In this episode, we dive into a topic that’s becoming more relevant than ever: managing Gen Z employees in your group practice.

As a Millennial or Gen X group practice owner, you’ve probably noticed that the values, expectations, and communication styles of Gen Z employees can feel vastly different from your own.

To help us better understand and navigate these differences, I’m joined by Julianne Guinasso and Poonam Natha from Level Up Leaders. We explore how generational perspectives influence workplace culture, leadership strategies, and therapist retention—and how embracing these differences can create a thriving, inclusive practice.

In this episode, we cover:

• What Gen Z values vs. what leaders expect—and how to bridge that gap.

• How to co-create a workplace culture that aligns with your team’s values.

• Balancing transparency and authenticity while maintaining healthy boundaries.

• Lessons leaders can learn from Gen Z to enhance their leadership skills.

• Why flexibility and wellness initiatives are the secret to retaining Gen Z employees.

Understanding and embracing generational differences isn’t just about making your practice run more smoothly—it’s about creating a space where every team member feels valued and supported.

If you’re ready to take your leadership to the next level and learn more about managing Gen Z employees in your group practice, this episode is a must-listen!

LINKS:

Need extra support? Join The Exchange, a membership community just for group practice owners.

The Group Practice Exchange Programs + Courses

The Accountability Equation™ Quiz

The Accountability Equation Book

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SPONSORS:

TherapyNotes: An EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. Go to therapynotes.com/r/thegrouppracticeexchange for two free months!

GreenOak Accounting: An accounting firm that specializes in working with group practices. Mention TGPE to get $100 off your first month!