Customer service is the key to success

The Enterprise Doctor Business Show

Today’s episode of The Enterprise Doctor Business Show features my guest Toby Burns.

Toby describes himself as an Eventrepreneur but you might know him as the man who founded The Silent Disco Company and who now runs a number of brands in the entertainment sector. He orchestrates over 4,000 events annually, partnering with organisations such as Google, BBC, and Glastonbury Festival.

We started by talking about The Silent Disco Company and his journey to make that happen, as well as the common themes that run through all of his businesses. What is the very simple key to his success? And what are the moats he’s built around the business?

You can connect with Toby at https://www.linkedin.com/in/toby-burns-ba3ab8151/ and his main website is at https://thesilentdiscocompany.co.uk/ and his YouTube channel is at https://www.youtube.com/channel/UCpMivNVCvofxwqiSnxGOU-Q .

If you want to connect with me, to talk about the mentoring and coaching I deliver to small businesses, or if you think you'd be a good guest on the show, please do let me know. You can do that via https://www.linkedin.com/in/enterprisedoctor/.
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