))
HITEC 2025 with Chargeback Gurus' Marty Williams
Manage episode 492035281 series 3222070
Inhalt bereitgestellt von dojo.live. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von dojo.live oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
In this episode of dojo.live, we welcome Marty Williams, Senior Vice President of Business Development at Chargeback Gurus. This conversation dives into the evolving chargeback landscape—and why hospitality brands need more than just reactive fraud tools to stay ahead. Marty explains how rising guest expectations around flexibility, refunds, and alternative payments are driving increased chargeback risks, and how data-driven prevention strategies can help mitigate losses before they occur. From root-cause analysis to smarter integrations across the guest journey, Marty offers a practical look at how hoteliers and travel operators can better balance frictionless experiences with financial protection. He also shares key trends shaping the next 12–18 months in payments and fraud, and how Chargeback Gurus is helping the industry respond with agility and impact.
424 Episoden
Teilen
