#56 Ben Hurst - Founder of HotDoc

The Dion Guagliardo Podcast

HotDoc is Australia’s largest platform that connects doctors to patients. Patients can easily book appointments with their favourite clinics while doctors can easily manage their patients. Founded in 2012, Ben has grown the business to now have 11 million patients and 20,000 doctors on the platform.

Throughout the episode, Ben talks about how staying within the niche of GPs has allowed them to become the highest quality service in the country - rather than spreading too thin. Also, Ben explains how he’s managed growing from a few people to now over 100 employees as a leader.
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Kapitel

1. Highlight Clip (00:00:00)

2. Introduction (00:00:41)

3. Ben Hurst Background and Introduction (00:02:08)

4. The Chicken Egg Problem Ben Hurst Faced Building the Market Place of HotDoc (00:05:22)

5. How Ben Hursts Domain Knowledge Contributed to the Success of HotDoc (00:07:11)

6. How the Space has Changed Over Time (00:08:07)

7. How Storytelling was More Important than Features Building to Growing HotDoc (00:09:33)

8. How HotDoc's Business Model Started and How It Evolved into a SAS Business (00:10:40)

9. When Ben Hurst Realised that HotDoc Was Going to Be Big (00:11:32)

10. How Working with Larger Companies Forced HotDoc to Evolve (00:13:01)

11. Was Ben Hurst Always Entrepreneurial? (00:13:24)

12. How HotDoc Found the VC Process (00:14:53)

13. How Ben Hurst Met His Co-Founders (00:16:39)

14. The Process of Adjusting from a Small Team to Over 100 Employees (00:17:18)

15. Ben Hursts Biggest Strength in HotDoc (00:18:46)

16. Why Ben Hurst Dedicated his Career to Supporting Doctors (00:20:26)

17. The Best Advice Ben Hurst has ever Received (00:23:01)

18. The Best Decision Ben Hurst Ever Made for HotDoc (00:24:34)

19. The Time Period Between Meeting Co-Founders and Going All In (00:26:47)

20. The People that Inspire Ben Hurst to Succeed with HotDoc (00:28:39)

21. Ben Hurst's Favourite Business Books (00:30:05)

22. Ben Hursts Favourite Quotes (00:32:40)

23. What's Next for HotDoc (00:33:56)

24. Outtro (00:36:24)