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The Secrets to Succeeding as a TSD
Manage episode 368098488 series 3476785
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Many different factors affect the success of technology services distributors (TSDs) in today’s market – customers’ priorities, the economy, technology advancements, and common concerns like security.
To hear about how TSDs can navigate market changes and become more successful, we invited Eddie Acosta, VP of Channel Sales & Business Development for AVANT Communications, onto The Channel Champions Podcast.
Eddie has been working on the TSD side for the last nine years, previously working on the direct sales side, so he’s seen just how much the industry has changed. He shares some of his best advice for TSDs and suppliers alike in this episode, as well as some insights into what he has planned and why he’s trying to learn as much about security systems as possible.
Key Moments:
- Eddie’s career background
- How the market has changed in the last ten years
- The differences between TSDs, advisors, and distributors
- The secrets to TSD success
- Why people are the crucial component of sales
- Why TSDs and advisors should learn more about security
- How Eddie defines CX
- Why the cloud is the best place to host infrastructure
- Eddie’s advice for suppliers
Key Links:
- AVANT Communications: https://goavant.net/
- Connect with Eddie on LinkedIn: https://www.linkedin.com/in/eddieacosta/
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