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Matthew Achak - Co-Founder of FCR: Coin Flips, Choosing the Right Business Partner, and Employee Retention
Manage episode 421088514 series 3422025
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Matthew Achak is the Co-Founder and Managing Partner of Non-Linear Venture Partners, where he consults and invests in early-stage start-ups.
Prior to Non-Linear Venture Partners, Matt Co-Founded FCR, the leading provider of outsourced live agent support services for tech companies. FCR was acquired by TTEC in 2019.
In this episode, you’ll learn:
- The importance of establishing a company's DNA and core values early
- The value of having a complementary and trustworthy business partner
- How to increase your employee retention rate in a high attrition business
- Strategies for leveraging small communities to build a successful business
- How taking chances and learning new things can help you find your calling
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