Ep16 - Scaling Moving Companies with Trained Closers- Lions Den Booking Service

Shift Happens: Beyond The Boxes Podcast

Michael joined MoveitPro in January 2022 as a call center agent and quickly advanced to manager of Lion's Den due to his exceptional booking skills. He brought valuable experience from working at the unemployment office. Jason, the CEO of MoveitPro and Lion's Den, highlights how the call center integrates with MoveitPro. Under Michael's management, Lion's Den reps receive daily Cardone U training, achieving impressive closing ratios of 40%-60% even in slow seasons. Michael and Jason also discuss the booking process, pricing, and the benefits of team-building events like the annual managers' cruise and the yearly Legend's Retreat.

• Michael started at MoveitPro in January 2022 as a call center agent.
• As a top booker, he was promoted to call center manager.
• The call center, now known as Lion's Den, was originally part of MoveitPro before rebranding.
• Michael has prior experience working at the unemployment office.
• Call center representatives at Lion's Den undergo daily training with Cardone U.
• This rigorous training helps them consistently improve their skills.
• Even during the slowest season, Lion's Den achieves closing ratios of 40%-60%.
• Jason discusses how Lion's Den is seamlessly integrated with MoveitPro.
• Michael explains the booking process that call center reps follow.
• Michael provides details on Lion's Den's pricing structure.
• Jason and Michael talk about the annual cruise for MoveitPro managers, highlighting its team-building benefits.
• They also discuss the Legend's Retreat event, an annual gathering to strengthen relationships and celebrate achievements.

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https://jasonbergenske.com/