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Randy Santos - Chief Concierge at Fairmont Doha & International President of Les Clefs d'Or
Manage episode 407262622 series 3561809
Inhalt bereitgestellt von Mary Steadman, Holly Stiel, Mary Steadman, and Holly Stiel. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Mary Steadman, Holly Stiel, Mary Steadman, and Holly Stiel oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Randy Santos is the Chief Concierge at Fairmont Doha and the current International President of Les Clefs d'Or.
Learn more about Stiel and Steadman
Stiel and Steadman Service Solutions
Holly Stiel
Mary Steadman
Stiel and Steadman Service Solutions addresses the emotional components of navigating the various aspects of working with customers.
In addition to the emotional connections and personal skills involved, the core skills of communication, listening, questioning, and problem-solving give participants a tool belt filled with the skills necessary to deliver a consistent, quality, memorable experience.
We inspire, educate and demonstrate how you can take your organization to the next level through service excellence delivered by the heart.
One of our Service Solutions specialities is the understanding of Luxury. We define what Luxury Service is and take you through the senses of Luxury to assist you in the ability to provide memorable Service LOVE to this clientele. Stiel & Steadman teaching method applies all adult learning principles being highly interactive which includes dyads, triads and role plays.
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