The Teacher turned CCO of Trustwell ft. Maria Burch

She's So Suite Podcast

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠⁠https://www.clientsuccess.com/⁠⁠

Maria Burch, the Chief Customer Officer at Trustwell, joins me, Kristi Faltorusso, CCO at Client Success to open up about her dynamic career journey, emotional challenges of leadership, and strategies for building confidence through power poses and affirmations. They also delve into the complexities of navigating male-dominated industries, the importance of female empowerment, the philosophy around work-life integration, the mental health benefits of fitness routines, and Maria's role in creating supportive environments for her team.

Timestamps

0:00 - Preview & Intros

5:01 - Aspirations & career path growing up

9:10 - Embracing discomfort for growth

11:21 - Leading is taking predictive risks

15:58 - Navigating difficulties working in male-dominated environments

22:15 - Maria's career accomplishments

26:50 - Empowering upcoming women leaders

33:20 - Work-Life integration

38:50 - Commitment to growth through continuous learning

42:02 - Maria's future aspirations

43:36 - Words of affirmation

Connect with the guest:

Maria Burch: ⁠https://www.linkedin.com/in/mariaburch/⁠

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ ⁠https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠⁠https://www.wednesdaywomen.org/⁠⁠

LinkedIn page: ⁠⁠https://www.linkedin.com/company/wednesday-women/⁠⁠

Connect with the Show Producer:

Manali: ⁠https://www.linkedin.com/in/manalibhat/⁠

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Keywords:

career prioritization, career advancement, post-sales customer experience, mentoring for women, Maria Burch, Chief Customer Officer, customer success, female leadership and empowerment, employee relationships, empowering female leaders, women in tech.

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About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.