Automating the Customer Experience without Losing the Relationship – Episode 25

Rhyzone Podcast

Looking to strengthen your relationships with your customers?

Need to run your garden center and horticulture business more efficiently?

Struggling to find strategies to keep up with today’s competitive market?

You’ll find answers here!

This episode features an in-depth conversation with Mikel Lindsaar, CEO and Founder of StoreConnect, a software company based in Sydney, Australia.

Mikel helps small businesses grow big. He is an expert in software, and the mastermind behind many of the software used today. To date, his software has received more than a billion downloads. Mikel also specializes in customer commerce and business growth.

In this episode, you’ll learn:

• Mikel’s motivation for launching a new commerce system on the Salesforce platform
• What professionals in the horticulture industry need to know about CMS, point of sale, and e-commerce.
• New tools and technology to help garden centers improve business operations on one single platform
• Challenges with handling data
• How garden centers can compete with Amazon
• Plus, an introduction to Mikel’s new book: The Customer Commerce

Episode Links:

StoreConnect: https://getstoreconnect.com/

LinkedIn: https://www.linkedin.com/company/storeconnect

Facebook: https://www.facebook.com/StoreConnectHQ

YouTube: https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g

X: https://twitter.com/storeconnecthq

Key Words:

Salesforce

StoreConnect

iQ Grower ERP

eCommerce

customer experience

customer relationship management

automation

data

garden centers

horticulture business