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Building Successful RevOps Teams - Kaitlin MacKenzie - RevOps Rockstars - Episode #5
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Today's guest is a great friend of OpFocus. She's a sales and RevOps superstar, and an established leader with over 14 years of sales and revenue experience who has taken her career from rocketship to rocketship. Welcome to the show, VP of Revenue Operations at Onapsis Kaitlin MacKenzie! This week, David and Jarin chat with Kaitlin to learn how she likes to lead RevOps teams, her tips for interacting with the board, and find out her strategies for implementing tech.
Takeaways:
- It can be exciting to make changes to a system to improve efficiency. It is important to understand how the changes you make may affect others before you implement the changes.
- Comp plans need to go beyond a payment or inventive piece and be aligned with the goals of the company. The comp plan determines how your reps will sell, and can allow you to direct reps towards specific objectives.
- The best way to be successful is to generate trust with those you are serving.
- When building a RevOps team, you need to make sure people you hire are curious and want to learn more.
- Salesforce developers should be outsourced. Developers are expensive resources, and it’s better to go with someone who has prior experience.
- As a RevOps leader, it is ok to not take on extra work that is not related to revenue. While there may be a lot of people who want your help, if you don’t have time, it’s ok to prioritize certain tasks.
- When preparing to talk to the board, always come with an ask. The board should be helping you as well, don’t just provide them information.
Quote of the Show:
- “My favorite and least favorite part about rev ops is that we are involved in everything.” - Kaitlin MacKenzie
Shoutouts:
- Sherrie Mersdorf: https://www.linkedin.com/in/sherriemersdorf/
Links:
- LinkedIn: https://www.linkedin.com/in/kaitlin-mackenzie/
- Website: https://onapsis.com/
Ways to Tune In:
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