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E-Commerce, Burnout, and the Price of Growth: A Real Talk with Alan Kaplan
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⏱️ Full Timestamped Show Notes
00:00 – Alan's Current Business Overview
Running an 8-figure e-commerce operation and launching a trading fund
Transition from law to entrepreneurship
01:00 – The Early Grind: 80-Hour Weeks & the NYC Commute
Burnout from legal career
Starting e-commerce as a side hustle with his wife
03:00 – Scaling Up: From Dropshipping to Stocking Inventory
Early challenges and rapid pivots
The move to Texas for logistical optimization
05:00 – Learning to Lead in a Warehouse World
Leasing space without experience
Hiring former fulfillment center manager
Shipping challenges in extreme heat
07:00 – Growth Strategy and Multi-Warehouse Expansion
Warehouses in Pennsylvania and California
Remote operations and strategic scaling
08:00 – The COVID Crash: Exhaustion, Supply Chain Chaos & Pressure
Operating as an essential business during lockdown
Staff anxiety, childcare gaps, and commitment burnout
10:00 – Alan’s Flex-Time Innovation
Creating a system where employees schedule themselves
Boosting productivity by reducing pressure
Employees seeking raises and returning to stability
13:00 – Middle Management Mayhem
Alan’s issues with HR and traditional management
Replacing managers with promoted team members
Real examples from Walmart and corporate life
17:00 – Remote Work vs Office Life: Alan's First Principles Approach
Why forcing people back doesn’t always make sense
Context-based decisions and team needs
Frustrations with traditional leadership thinking
21:00 – Burnout & Breakdown: The Hidden Mental Health Cost
Rebuilding a warehouse post-crisis
Sleeping on-site, nonstop work, and aging overnight
Cholesterol spikes, hormone crashes, and gas station food
29:00 – Personal Reflection and Hard Boundaries
Letting go of toxic family
Ending the “Bank of Alan”
Finding peace through separation
35:00 – Depression, Doctors & Medication
Issues with oversimplified diagnoses
The importance of second opinions
Nikki shares her own mental health experience
46:00 – Final Thoughts: Change Is Always Possible
Whether escaping burnout, abuse, or chaos—it’s not hopeless
Practical advice on changing your environment
Encouragement to talk, ask for help, and take care of yourself
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