53: Cultivating Human Connection To Accelerate Your Business Success with Greg Smith

More Clients, Less Effort.

Is your business relying too heavily on AI? Could cultivating genuine human connections could be the secret ingredient to your business success?

In this episode, Tim is joined by Greg Smith, a pioneering figure in outdoor education and business transformation. Greg shares his journey from the early days of building a business from scratch in the outdoor education sector to becoming a leading voice in client retention and human-to-human business communication.

Together, they uncover the impact of genuine human-to-human connections in business, discussing practical strategies for building and nurturing these relationships to drive success and growth in today's competitive market. Greg shares insights and personal anecdotes that highlight the importance of authenticity and real interactions in creating lasting business value.

WHAT YOU’LL DISCOVER IN THIS EPISODE:

• Greg’s journey starting his business (01:04)
• Making the decision to sell his business to Outward Bound (08:04)
• Learnings from a vendor finance deal (10:48)
• Greg's lessons in business partnerships (14:20)
• Human-to-human connections in business in a post-COVID world (16:40)
• Tips for nurturing relationships with human-centric communication (27:00)
• Creating unique customer experiences to stand out in a crowded market (30:52)
• The importance of avoiding bland, repetitive pitches (33:01)
• Quick-fire questions with Greg (35:44)

Get in touch with GREG SMITH

Website: https://buntu.com.au/

LinkedIn: https://www.linkedin.com/in/greg-smith-shw/

CONNECT WITH FIND TIM HYDE

• Website: https://winmoreclients.com.au/
• Facebook: Win More Clients
• Instagram: Win More Clients
• LinkedIn: Tim Hyde