The Role Of Assessments In A World Of AI: Learning From SHL - E180

Josh Bersin

In this WhatWorks podcast I interview Andy Bradshaw, the CEO of SHL. SHL is one of the world’s largest psychometric assessment vendors, bringing together psychology, skills assessment, and other forms of measurement to identify the capabilities, and potential of an individual at work.

These highly scientific assessments are widely used for pre-hire screening, job-fit analysis, development planning, leadership development, and succession planning. But in a world of AI, where large HR platforms are “inferring” skills and capabilities, where do they fit?

Andy, who has led SHL for many years, explains how psychometric assessment fits into the new world of AI and Talent Intelligence. He also shares how SHL itself has amassed a large data set on skills and roles that makes SHL a big data vendor as well.

Keywords

SHL, talent intelligence, assessments, AI, talent acquisition, talent management, leadership assessment, benchmarking, data-driven decisions

Episode Chapters

00:00 Introduction 00:57 SHL: A Talent Intelligence Business 02:21 Psychometric Assessments and Tailored Solutions 03:47 Customization and Defensibility of Assessments 06:37 Consolidation in the Assessment Market 07:07 The Complementary Role of AI and Assessments 08:56 Assessments vs. AI: The Value of Insights 12:49 Assessing Leaders: Experience, Ability, and Potential 16:09 Benchmarking and Data-driven Decisions 19:03 Talent Intelligence: Aggregating Data for Better Decisions 21:17 Conclusion

Additional Information

Introducing the HR Career Navigator

The Talent Intelligence Primer

When Will The Trillions Invested In AI Pay Off? Sooner Than You Think.