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AI's Role in Customer Engagement - Nick Martin
Manage episode 438122413 series 3452247
Inhalt bereitgestellt von Eric Rutherford. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Eric Rutherford oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
In this episode of "It's Marketing's Fault," host Eric Rutherford sits down with Nick Martin, co-founder of Direqt, a leading conversational AI platform.
They explore the evolution of chatbots from simple customer service tools to sophisticated AI-driven assistants that can engage users in meaningful conversations.
Nick shares insights on how brands like Nike, Amazon, and media companies are leveraging AI to build direct relationships with their audiences.
They discuss the potential of AI in enhancing customer service, marketing, and content engagement, and the importance of developing a unique brand voice.
Tune in to learn how AI is transforming the way businesses interact with their customers.
https://www.direqt.ai/
https://www.linkedin.com/in/nickmartindqt/
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