EP103 Encore - Professional Building Blocks: Rapport
Manage episode 364125411 series 3478439
How can you establish immediate rapport with your client in order for them to trust you, listen to you, and make sure your advice is getting through? In this encore of a pre-COVID episode, Amy, Mary, Erica, Liz, and Elizabeth share stories and tips on putting clients at ease for deposition, do’s and don’ts for deposition etiquette, and how to stand up to hostile opposing counsel gracefully.
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