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Your Business Will NEVER GROW Without These 10 Metrics
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In this video, we discuss the critical tactics that successful businesses use to grow rapidly while avoiding common pitfalls. Whether you're aiming to increase revenue, improve customer satisfaction, or enhance team performance, these metrics are the key to unlocking your business's full potential. Learn how to measure and optimise each one to skyrocket your growth.
Chapters
0:00 - Introduction: How to Scale Your Business
0:05 - Importance of Metrics in Business Growth
0:24 - Metric 1: Net Promoter Score (NPS) Explained
4:06 - Metric 2: Time to Value
7:56 - Metric 3: Getting Testimonials
12:53 - Metric 4: Review Count
18:58 - Metric 5: Referral Strategies
24:46 - Metric 6: Upsell Percentage
30:05 - Metric 7: Backend Revenue
37:14 - Metric 8: Reducing Refunds and Chargebacks
42:35 - Metric 9: Team Churn Rate
45:30 - Metric 10: Team NPS Score
47:03 - Conclusion: Final Thoughts and Call to Action
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