From Overwhelmed to Overachieving: September Q and A

Build Your Salon with Phil Jackson

As we gear up for Q4 with Halloween, Black Friday, Christmas, and New Year just around the corner, it’s the perfect time to maximise your salon’s productivity and profitability. In this episode, I’ll share practical tips and strategies to help you on your way to salon success.

First, we tackle the feeling of overwhelm that often accompanies salon ownership. Listen in as I respond to Graham's question, offering essential productivity tips like the art of saying no, timely decision-making, and the benefits of hiring a virtual assistant.

Next, discover how to shift your customers’ focus from low-profit to high-profit services, enhance your email marketing, and offer enticing free consultations. We’ll also discuss pricing strategies and memberships to efficiently manage service demand and the importance of prompt follow-ups to nurture potential clients.

Whether you're looking to streamline your operations or unlock high-profit services, this episode is packed with actionable insights to help your salon thrive.

Don’t forget to reach out with your questions at [e-mail]. I look forward to hearing from you!

PS the book I struggle to remember the name of in this episode is: The 12 Week Year by Brian Moran available here: https://amzn.to/4fWShxR