#22 Automation Talk - The human-first approach to automation with Caroline Heide
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Today Louise welcomes Caroline Heide, Senior Program Manager Robotic Process Automation at Levi Strauss & Co. Caro shares with us why effective change management makes any automation initiative a success, what tools are needed to achieve this, and why change must always go hand in hand with company culture.
Caro is also a proponent of the human-first approach. Every technology, strategy, and change should put people first. This is the only way to overcome the many challenges she has shared with us successfully.
Have fun listening.
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