Mega MSPs: Friend or Foe? - EP70

All Things MSP

In this episode of All Things/MSP, hosts Justin Esgar and Eric Anthony delve into a variety of crucial topics for managed IT services providers. They kick off with a light-hearted discussion on the quirks of ChatGPT's image generation capabilities and transition into more serious matters like MSP pricing strategies. Justin shares a personal anecdote about a competitive pricing incident at a BNI meeting, offering insights on setting rates that reflect the quality of services provided.

The conversation then shifts to the impact of mega MSPs on smaller providers. Justin and Eric analyze the benefits and challenges these large entities bring to the industry, emphasizing the importance of white-glove service and personalized solutions that smaller MSPs can offer. They also touch on the significance of having a well-defined tech stack and how to use competition as motivation to enhance business practices.

Wrapping up, the hosts remind listeners of the vast market opportunities available, even with the presence of mega MSPs. Whether you're a solo MSP or a growing team, this episode provides valuable takeaways to elevate your IT service game.