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All About Change

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Professional football player Jonathan Jones: Mentorship and Making an Impact in Your Community 22:49

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Jonathan Jones is an NFL cornerback for the Washington Commanders who rose from the undrafted ranks to become two-time Super Bowl champion with the New England Patriots, a businessman, philanthropist, and licensed pilot. In 2019, Jonathan founded the Jonathan Jones Next Step Foundation in 2019, a platform dedicated to empowering youth through education, professional development, and mentorship. The foundation works to alleviate food insecurity, promote women in stem and sports, and to promote professional development in the communities where he lives. Jay and Jonathan talk about investing in the communities they live in, acknowledging the people who helped you become the person you are, and paying that same investment forward to the next generation. Episode Chapters 0:00 intro 1:24 Building local connections 4:25 Jonathan’s mentors and mentees 10:54 Jonathan’s pride in his mentees’ successes 13:04 how Jonathan chooses his causes 14:08 Jonathan’s support for girls and young women 17:19: Jonathan’s passion for flying 19:40 The Next Step Foundation 20:29 Goodbye For video episodes, watch on www.youtube.com/@therudermanfamilyfoundation Stay in touch: X: @JayRuderman | @RudermanFdn LinkedIn: Jay Ruderman | Ruderman Family Foundation Instagram: All About Change Podcast | Ruderman Family Foundation To learn more about the podcast, visit https://allaboutchangepodcast.com/ Looking for more insights into the world of activism? Be sure to check out Jay’s brand new book, Find Your Fight , in which Jay teaches the next generation of activists and advocates how to step up and bring about lasting change. You can find Find Your Fight wherever you buy your books, and you can learn more about it at www.jayruderman.com .…

Intelligent Transport Podcast

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The leading information source for the global transport sector

31 Episoden

#Tech #Intelligent Transport

Intelligent Transport Podcast

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The leading information source for the global transport sector

31 Episoden

#Tech #Intelligent Transport

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Intelligent Transport Podcast

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The People Behind the Wheel Podcast Episode 4 – Thomas Ableman, Transport for London 22:02

vor 45 weeks22:02

22:02

Intelligent Transport Podcast · The People Behind the Wheel Podcast Episode 4 – Thomas Ableman, Transport for London Beginning the conversation for this episode, Thomas Ableman shares his journey into the transport industry and his current role at Transport for London (TfL). He reflects on his experiences and the pivotal moments that shaped his career, offering insights into the strategic thinking that guides one of the world’s largest urban transport networks. Then, Thomas delves into the innovative projects and initiatives TfL is undertaking to improve the transportation experience in London. He discusses the introduction of the Elizabeth line , efforts to reduce the environmental impact of transport, and how data and technology are leveraged to enhance service efficiency and customer satisfaction. Thomas highlights the importance of keeping the needs of Londoners at the forefront of TfL’s planning and execution, emphasising customer-centric innovation. In the second half of this episode, we shift our focus to the future as Thomas discusses his aspirations for the continued evolution of London’s transport system. He shares his vision for a more sustainable and efficient urban mobility landscape, aligning with the Mayor’s Transport Strategy goal for 80% of all trips to be made on foot, by cycle, or using public transport by 2041. Additionally, Thomas reveals his personal plans to transition into a freelance career, focusing on helping organisations innovate faster by adopting start-up techniques and leadership approaches. Drawing from his diverse experiences at National Express Group, Chiltern Railways, Snap and TfL, he aims to bridge the gap between corporate and entrepreneurial sectors. Thomas Ableman is Director of Strategy & Innovation at Transport for London , one of the world’s largest city-wide transport authorities. Thomas is responsible for getting TfL ready for the future: from setting and leading TfL’s strategy through to the testing and adoption of new mobility solutions in London and developing and harnessing innovation to solve TfL’s problems. Previously he founded and scaled venture-backed start-up Snap Travel Technology. He started his career at National Express and Chiltern Railways.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 32 – Sean Collins, Uber Boats by Thames Clippers 21:19

vor 47 weeks21:19

21:19

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 32 – Sean Collins, Uber Boats by Thames Clippers Beginning the conversation for this episode, Sean Collins, Managing Director of Uber Boats by Thames Clippers , discusses the innovative steps the company is taking to enhance sustainability in urban water transportation, delving into the journey of transitioning from diesel-powered vessels to hybrid and fully electric ferries. Sean also highlights the technological advancements and regulatory challenges involved in this transition, providing insights into how Thames Clippers is working closely with industry partners and regulatory bodies to pioneer new standards in the marine sector. Then, Sean highlights Uber Boat by Thames Clippers’ focus on technological innovation with the integration of hybrid and electric vessels, aiming to meet rigorous environmental standards while enhancing customer experience through digital infrastructure investments. He also emphasises the economic benefits of these initiatives, particularly their impact on local economies and job creation in regions like the Isle of Wight. In the second half of this episode, we shift our focus to the future, as Sean discusses Uber Boat by Thames Clippers’ ambitious plans for expanding its fleet with fully electric, zero-emission cross-river ferries. He elaborates on the company’s efforts to integrate light freight transport into river services, aiming to alleviate road congestion in partnership with logistic companies like DHL. Sean also outlines his vision for a 24-hour river transportation service in London, contingent upon robust infrastructure investment and collaboration with all London boroughs to maximise the river’s potential as a sustainable urban transport network. Sean Collins , Chief Executive Officer and Co-Founder of Uber Boat by Thames Clippers , has been at the helm of Thames Clippers since the inception of the business in 1999. At that time, the company operated one boat with a capacity of just 62 that served three piers and employed two people. Sean began his career aged 16 in 1984, when he was apprenticed to the Company of Watermen and Lighterman and is a third-generation Waterman. This includes serving as a Waterman to HM The Queen since 2008. During his career on the River Thames, Collins has worked as a Captain on passenger vessels and tug boats. Collins has also been National Rowing Champion and represented Great Britain at an international level, including the World Rowing Championships. From our podcast sponsor: Discover® Global Network, the global payments brand of Discover Financial Services, processes millions of cardholder transactions each day. With industry expertise, innovative technology and infrastructure, Discover Global Network provides effective, customised solutions, such as Discover® Transit, that evolve as needs change. Discover Global Network has alliances with 25+ payment networks around the world and is led by three Discover businesses: Discover Network, with millions of retail and cash access locations; PULSE®, one of the leading ATM/ debit networks; and Diners Club International®, a global payments network with acceptance in more than 200 countries and territories. For more information, visit DiscoverGlobalNetwork.com.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 31 – Christophe Tenthorey, RATP Dev Casablanca 18:41

vor 52 weeks18:41

18:41

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 31 – Christophe Tenthorey, RATP Dev Casablanca Beginning the conversation for this episode, Christophe Tenthorey, Director of RATP Dev Casablanca , discusses the remarkable growth and importance of new transportation infrastructure in Morocco’s commercial capital, highlighting the city’s transformation from having no significant tramway or bus network 12 years ago to now boasting an extensive network of tramways and busways covering over 90km. Then, Christophe delves into the significance of the newly launched Casa Busway (BW1 and BW2), underlining their role in meeting the increasing demand for urban mobility in Casablanca’s densely populated environment. Furthermore, he underscores the collaborative ethos that is ingrained within the entire RATP Group, demonstrating how the company’s collective expertise and close partnership with local stakeholders drive transformative projects that benefit communities and set new standards in urban transportation globally. In the second half of this episode, we shift our focus to the future, as Christophe shares RATP Dev’s vision for enhancing public transportation networks across the globe. He discusses the company’s commitment to sustainability, emphasising initiatives such as fleet electrification, inter-modality and energy efficiency to reduce environmental impact. Christophe envisions the evolution of bus rapid transit systems, incorporating technological advancements like autonomous buses to enhance frequency, punctuality and energy optimisation on dedicated lanes. He also stresses the importance of sharing best practices and lessons learned across different cultural and infrastructural contexts to promote efficient and sustainable transport solutions worldwide. Christophe Tenthorey , Director of RATP Dev Casablanca since September 2020, brings nearly 25 years of international public transportation experience. With an engineering degree from INSA Lyon, he started at Alstom Transport in Canada, Lyon, and the U.S. He then joined RTM in Marseille, leading infrastructure maintenance and later Bus and Tramway operations. In 2018, he founded Agili.T, working globally. At RATP DEV Casablanca, he oversees tramway and Busway expansions and negotiates contracts for new services and lines. From our podcast sponsor: Discover ® Global Network, the global payments brand of Discover Financial Services, processes millions of cardholder transactions each day. With industry expertise, innovative technology and infrastructure, Discover Global Network provides effective, customised solutions, such as Discover® Transit, that evolve as needs change. Discover Global Network has alliances with 25+ payment networks around the world and is led by three Discover businesses: Discover Network, with millions of retail and cash access locations; PULSE ® , one of the leading ATM/ debit networks; and Diners Club International ® , a global payments network with acceptance in more than 200 countries and territories. For more information, visit DiscoverGlobalNetwork.com.…

Intelligent Transport Podcast

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The People Behind the Wheel Podcast Episode 3 – Rachel Geliamassi, Great Western Railway 21:08

vor 1 year21:08

21:08

Intelligent Transport Podcast · The People Behind the Wheel Podcast Episode 3 – Rachel Geliamassi, Great Western Railway Beginning the conversation for this episode, Rachel Geliamassi , Customer Service Director at Great Western Railway (GWR), shares her journey and enthusiasm for enhancing customer experiences within the transportation sector. Rachel highlights the importance of fostering positive experiences for both customers and employees, aiming to create a vibrant and supportive environment within the organisation. Then, Rachel delves into her inspiration for pursuing a career in transportation, citing her family’s involvement in the bus industry and her passion for customer service roles. She explains how her early exposure to transport instilled a desire to connect people with their destinations, emphasising the human element within the industry. From her teenage years, Rachel actively sought positions that allowed her to engage with people and create memorable experiences, further fuelling her commitment to making a difference in the lives of passengers. In the second half of this episode, we shift our focus to the future as Rachel discusses her aspirations for her role at Great Western Railway, hoping to significantly enhance customer satisfaction and employee wellbeing over the next five years. Rachel underlines the need for simplifying processes and empowering employees to make customer-centric decisions, fostering a more agile and responsive transport sector. Rachel concludes the episode by envisioning a future where public transport is inclusive, sustainable and driven by meaningful partnerships. Rachel Geliamassi joined Great Western Railway (GWR) as Customer Service Director in March 2024. She has executive responsibility for GWR’s stations and frontline on-board teams, encompassing GWR’s 198 managed stations and over 3,000 thousand colleagues in total, and is passionate about delivering the highest quality customer service. She was previously Managing Director at Stagecoach West, covering the West of England and Oxfordshire, having joined the bus business as a graduate in 2007. Rachel also has a strong focus on diversity and inclusion, and resides in Gloucestershire with her family.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 30 – Jennifer Sanders, North Texas Innovation Alliance 20:43

vor 1 year20:43

20:43

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 30 – Jennifer Sanders, North Texas Innovation Alliance Beginning the conversation for this episode, Jennifer Sanders, Co-Founder and Executive Director of the North Texas Innovation Alliance (NTXIA), sheds light on how the alliance serves as a catalyst for innovation and collaboration in the public transport sector of North Texas, breaking down barriers between organisations to foster a more connected and sustainable region. Through initiatives like the Immersive Innovation Program, Jennifer shares how NTXIA’s hands-on learning experiences and field trips allow stakeholders to integrate innovative solutions into the region’s transportation infrastructure. Then, Jennifer delves into NTXIA’s broader influence, highlighting its relationships with over 100 municipalities, federal agencies and regions worldwide. She explains how NTXIA collaborates on federal grants, advocating for policy changes and regional collaboration to shape national conversations on public transport innovation, connectivity and sustainability. Additionally, Jennifer mentions NTXIA’s role in the National Smart Coalition Partnership, advocating for mobility and sustainability goals across states. In the second half of this episode, we shift our focus to the future, as Jennifer delves into the evolving landscape of public transportation and its implications for North Texas. She discusses key trends and developments, such as transitioning from car dependence to transit efficiency, utilising technologies like signal optimisation and drones, as well as strategic investments in preparation for events like the World Cup. Jennifer Sanders is the Co-Founder and Executive Director of the North Texas Innovation Alliance (NTXIA), a 501(c)3 regional consortium of more than 40 municipalities, agencies, corporations and academic institutions across North Texas with a mission to build the most connected, smart and resilient region in the country. In 2015, she co-founded the Dallas Innovation Alliance (DIA) a 501(c)3 partnership dedicated to supporting Dallas’ smart cities strategy. DIA’s Smart Cities Living Lab is the fastest-to-market smart cities initiative in the country. From our podcast sponsor: Discover ® Global Network, the global payments brand of Discover Financial Services, processes millions of cardholder transactions each day. With industry expertise, innovative technology and infrastructure, Discover Global Network provides effective, customised solutions, such as Discover® Transit, that evolve as needs change. Discover Global Network has alliances with 25+ payment networks around the world and is led by three Discover businesses: Discover Network, with millions of retail and cash access locations; PULSE ® , one of the leading ATM/ debit networks; and Diners Club International ® , a global payments network with acceptance in more than 200 countries and territories. For more information, visit DiscoverGlobalNetwork.com.…

Intelligent Transport Podcast

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The People Behind the Wheel Podcast Episode 2 – Young Tae Kim, ITF 13:43

vor 1 year13:43

13:43

Intelligent Transport Podcast · The People Behind the Wheel Podcast Episode 2 – Young Tae Kim, ITF Beginning the conversation for this episode, Young Tae Kim, Secretary-General of the International Transport Forum (ITF) , shares insights into the multifaceted nature of his role and the diverse expectations of the 66 member countries within the forum. He emphasises the importance of bringing efficiency and diversity to the platform while navigating the challenges of co-ordinating different national needs and viewpoints. Then, Young Tae delves into the importance of maintaining cohesion and foresight amidst these challenges. He emphasises the importance of working together to anticipate future developments and adapt to evolving circumstances. Young Tae also highlights the significance of relying on common sense, principles and established rules to navigate uncertainties effectively, ensuring that ITF remains a trusted and relevant platform for global collaboration and policymaking. In the second half of this episode, we shift our attention to the future as Young Tae Kim discusses the future of public transport, highlighting five key aspects: comfort, predictability, safety, affordability and environmental sustainability. He emphasises the need for user-friendly experiences, reliable service and affordability to ensure accessibility for all, while underlining the importance of environmental sustainability. Young Tae’s vision paints a future where public transport is sustainable , equitable and efficient. Dr Young Tae Kim is the Secretary-General of the International Transport Forum (ITF) at the OECD. Elected by transport ministers of the ITF member countries in 2017, he was confirmed for a second five-year mandate in 2022. Under the leadership of Secretary-General Kim, the ITF has grown from 59 to 66 member countries and into a truly global organisation with a presence on five continents. Before becoming ITF Secretary-General, Young Tae distinguished himself in the civil service of his native Korea, serving as Director-General in the Ministry of Land, Infrastructure and Transport (MOLIT).…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 29 – Phil DeVault & Patrick Brady, King County Metro 24:17

vor 1 year24:17

24:17

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 29 – Phil DeVault & Patrick Brady, King County Metro Beginning the conversation for this episode, Phil DeVault, Director of Bus Operations at King County Metro Transit, and Patrick Brady, Metro Driver and Member of the Amalgamated Transit Union #587 (ATU 587), discuss the inception and objectives of the ‘ Mentors Moving Metro ‘ programme aimed at fostering professional pride, support and mentorship among transit operators within the King County Metro system. They highlight the importance of creating a culture of collaboration and continuous learning to enhance the quality of service and job satisfaction among bus operators, while also emphasising the programme’s potential to strengthen community ties and improve overall transit experiences for passengers. Then, Phil and Patrick delve into the challenges surrounding the ‘Mentors Moving Metro’ programme, particularly focusing on the recruitment and retention of mentors. They discuss the complexities of matching mentors and mentees effectively, considering factors like language proficiency, especially in a diverse workforce environment. Phil underlines the need for strong collaboration between the union and management to address these challenges and ensure successful mentorship relationships. In addition, Patrick outlines the programme’s long-term vision of evolving into a formal registered apprenticeship programme, offering various benefits to participants. In the second half of this episode, we shift our focus to the future, as Phil and Patrick provide insights into the evolving dynamics of the public transit sector and the skills crucial for the workforce’s adaptability and success. They explore the challenges posed by the COVID-19 pandemic and highlight the significance of public service and the satisfaction derived from making a positive impact on people’s lives through transit operations. Phil DeVault started as transit operator at King County Metro Transit in 2001. After driving for 10 years, he managed a communications team for the Bus Operations division for 12 years. After a short stint as Interim Deputy Director of Bus Operations, he now supports the division as the Director. Patrick Brady is in his 15th year as a Metro Driver. From 2015 to 2021 Patrick was the elected Financial Secretary/ Treasurer of Local 587. Choosing not to run for a third term Patrick is back to driving and often assists the current ATU Officers focusing on special assignments like the Joint Mentorship Initiative. In Spring 2024, he will assist in the launch of Mentors Moving Metro.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 28 – Claire Walters & Jennie Martin, Bus Users UK 34:40

vor 1 year34:40

34:40

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 28 – Claire Walters & Jennie Martin, Bus Users UK Beginning the conversation for this episode, Bus Users UK’s Chief Executive and Chair, Claire Walters and Jennie Martin, delve into the gradual, yet remarkable, evolution of technology in public transportation across the UK . They trace the journey from the era of grappling with paper tickets and timetables to the present landscape of digital ticketing. Jennie goes on to explain how technology has streamlined operations for public transport operators and policymakers, highlighting how it has relieved the majority of working-class individuals, who heavily rely on public transport, from the hassle of renewing tickets at the station, thus granting them more time and convenience in their daily lives. Then, Jennie and Claire underline the importance of including people with disabilities in the initial design process of public transport services. Claire explains that it’s important to understand that while one feature may help one group, it may pose a problem for another; for example, while assistance animals might aid the visually impaired, they may trigger someone’s allergy or fear. She emphasises that achieving balance to meet everyone’s needs is challenging, and no operator or authority will be able to meet them all. In the second half of this episode, Claire shifts the focus towards their aspirations for advancements in technology within public transport. While Jennie acknowledges the industry’s positive trajectory in this regard, she delves into the complexities that arise from technology, particularly for individuals who are digitally excluded, despite its convenience for most commuters. She underlines the significance of the transport sector and society dedicating efforts and resources to promote inclusivity, advocating for initiatives such as free training and device provision to not only improve their commute but, most importantly, their overall quality of life. This episode was recorded live during the Transport Innovation Summit 2023 and, as a result, there may be background noise present throughout the discussion. Jenny Martin is Chair of Bus Users UK and keen advocate for shared, equitable and sustainable transport that serves all sectors of society. Before retiring in January 2023, Jennie was Secretary General of ITS (Intelligent Transport Systems) UK a membership organisation that works to deliver the benefits of ITS in terms of economic efficiency, transport safety and environmental impact. In 2023, Jennie was awarded an MBE for services to transport technology. Claire Walters joined Bus Users UK as Chief Executive in 2012. A champion of social inclusion, Claire has worked extensively with marginalised groups to improve access to life’s opportunities. Under her leadership, Bus Users has become a registered charity and a leading voice for accessible transport, as well as a founding member of the Sustainable Transport Alliance and the only approved Alternative Dispute Resolution Body for bus and coach passengers. In 2021 Claire was appointed Disability and Access Ambassador for the bus and coach industry by the Cabinet Office.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 27 – Oliver Lord, Clean Cities Campaign 26:43

vor 1 year26:43

26:43

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 27 – Oliver Lord, Clean Cities Campaign Beginning the conversation for this episode, Oliver Lord, Head of UK at the Clean Cities Campaign, shares valuable insights into the organisation’s mission and vision, shedding light on its commitment to advancing clean transportation solutions within Europe, where it has actively shaped environmental laws for over 30 years. Oliver provides a glimpse into the Clean Cities Campaign’s global reach, emphasising its broad, comprehensive approach to advocating for sustainable urban transportation. Then, we delve into how technology – notably, the innovative disruptions in the taxi and ride-hailing market over the past decade and the current trends in micro-mobility, like e-bike sharing and e-scooters – contributes to advancing the Clean Cities Campaign’s goals. Oliver explores specific initiatives that have shown significant promise in reshaping urban transportation dynamics and facilitating progress towards sustainable, zero-emission mobility. He then discusses the challenges and opportunities that are presented by these technological advancements, as well as how cities are navigating these changes to create more efficient and environmentally friendly transportation systems. In the second half of this episode, we shift our attention to the future as Oliver delves into the Clean Cities Campaign’s vision for contributing to enhanced urban air quality, particularly within the realms of integrated mobility hubs and electric car-sharing. He explores strategies, objectives and the crucial role of local leadership in shaping the future of sustainable urban transportation. Oliver Lord leads the Clean Cities Campaign in the UK, with an aim to encourage cities to transition to zero-emission mobility by 2030. Prior to this, he spent several years in London as a city policy official and transport planner helping to reduce harmful vehicle emissions.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 26 – Sophia Mohr, Central Ohio Transit Authority 29:57

vor 1 year29:57

29:57

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 26 – Sophia Mohr, Central Ohio Transit Authority Beginning the conversation for this episode, Sophia Mohr, Chief Technology Officer at the Central Ohio Transit Authority (COTA), provides insight into how technological innovation is transforming public transit in Central Ohio, emphasising COTA’s commitment to accessibility, affordability and seamless connectivity for the community. Through initiatives like fare capping via its mobile app and the introduction of COTA Plus for addressing the first- and last-mile challenge, Sophia highlights the intersection of engineering, problem-solving and technology to shape a more inclusive and efficient future for transportation in the region. Then, we delve into COTA’s dynamic response to evolving commuter patterns through data-driven insights and the innovative implementation of bus-on-demand, as Sophia shares how adaptability and community-driven solutions, combined with artificial intelligence (AI) applications, shape the future of transportation. Sophia then goes on to highlight the transformative role of technology in optimising urban mobility, underlining the shift from traditional physical infrastructure solutions to smart technologies that enable communication between traffic systems and vehicles at a faster pace and lower cost. In the second half of this episode, we shift our attention to the future as Sophia delves into the transformative integration of 5G technology on all COTA vehicles, turning them into advanced data centres that communicate with smart infrastructure. She emphasises the importance of Wi-Fi understanding, envisioning transit stops illuminated with real-time information and shares her excitement about the potential of artificial intelligence in optimising system monitoring and efficiency, while cautioning against overlooking the human element and the need for inclusivity in technology adoption. As the Chief Technology Officer at the Central Ohio Transit Authority (COTA), which she has been since September 2019, Sophia Mohr has led initiatives to leverage technology for the advancement of mobility. Notable contributions include the introduction of North America’s first bus on-demand service and the successful launch of COTA’s digital payment system in November 2021.…

Intelligent Transport Podcast

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The People Behind the Wheel Podcast Episode 1 – Lona Hankins, New Orleans RTA 28:15

vor 2 years28:15

28:15

Intelligent Transport Podcast · The People Behind the Wheel Podcast Episode 1 – Lona Hankins, New Orleans RTA Beginning the conversation for this episode, Lona Edwards Hankins, CEO of the New Orleans Regional Transit Authority (RTA), provides a glimpse into her role at RTA and the unique challenges and opportunities that she faces in managing the historic transit system while modernising it for the future. Lona shares her passion for making a meaningful impact on the city and community that she loves, as well as her journey from her previous roles to leading the transformation of New Orleans’ public transit system. Then, Lona delves into her leadership style, focused on turning challenges into opportunities, as she discusses her commitment to solving complex problems and ensuring that public transportation continues to serve as a vital lifeline for the community. She emphasises that public transit can be a powerful force for positive change within the region, attracting economic development and employers while improving the quality of life for its residents. In the second half of this episode, we shift our attention to the future as Lona shares her vision for a forward-thinking, inclusive and environmentally sustainable future of public transportation in New Orleans and beyond. She shares her hopes to develop RTA as an incubator for talent, where staff thrive in an efficient, sought-after work environment and choose to stay and grow with the agency. Lona Edwards Hankins serves as the New Orleans Regional Transit Authority ‘s (RTA) Chief Executive Officer. Previously, she had served as the RTA’s Chief of Infrastructure and Long-Term Planning. In that position, Lona oversaw the development and execution of capital assets and the implementation of infrastructure improvement projects across all modes of the authority’s transit operations and administration. In her over 30 years of work experience in the industrial and public sector, Lona has spearheaded the rebuilding of New Orleans schools during the aftermath of Hurricane Katrina.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 25 – Claire Mahoney, Go-Ahead Group 26:51

vor 2 years26:51

26:51

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 25 – Claire Mahoney, Go-Ahead Group Beginning the conversation for this episode, Claire Mahoney , Head of Colleague Experience at The Go-Ahead Group, highlights how a shift in customer perspective within the transport sector has had a positive impact on the colleague environment. Claire emphasises that engaged colleagues not only provide better service to customers, but also acknowledges the industry’s growing recognition of the importance of representation and inclusivity. Then, we delve into some of the complex challenges that the company faces as it works to foster diversity and inclusion in its workforce, with Claire categorising these challenges into three key areas: culture, process and systems, and the business case for change. She highlights the significance of examining workplace culture to ensure a deep understanding of diversity and inclusion, as well as how technology has been harnessed to help company leaders to better comprehend and address micro-aggressions. In the second half of this episode, we shift our attention to the future as Claire shares her vision for a continued emphasis on helping colleagues to understand the crucial role that they play in the transport industry and the vital contributions that they bring to it. Given the substantial role of the public transport sector in our communities, Claire wishes that Go-Ahead continues to strengthen the sense of pride among its employees by actively recruiting, nurturing and supporting a diverse and inclusive workforce. Claire Mahoney is Head of Colleague Experience at the Go-Ahead Group , with a remit spanning colleague engagement and equity, diversity and inclusion across Go-Ahead’s bus and rail companies. She has worked within the Go-Ahead Group for 15 years, having spent time in various HR roles at the company’s then subsidiary, Southeastern Railway, before taking her current role within the Group team. Claire works across diverse strategic areas, including understanding and leveraging colleague engagement, developing tools and systems to better inform the colleague experience, and supporting Go Ahead on its journey to create an environment of belonging for all its colleagues.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 24 – Katherine Conrad, NEORide 21:12

vor 2 years21:12

21:12

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 24 – Katherine Conrad, NEORide Beginning the conversation for this episode, Katherine Conrad, CEO of NEORide and Intelligent Transport Advisory Board member, shares her insight into the development and implementation of EZfare , as well as the challenges that come with serving a region as diverse as the one that the organisation operates in, spanning seven states. Katherine also highlights how EZfare has brought about a revolutionary change in public transportation within the NEORide region by simplifying ticketing processes and enabling passengers to pay for services through mobile ticketing. Then, we delve into the importance of collaborating with multiple transit agencies to acquire state and federal funding, highlighting the synergies and collective efforts required to secure the necessary financial resources for enhancing public transportation services in the region. Following this, Katherine discusses how her background in government and lobbying efforts has influenced her work in the transport sector, particularly in advocating for funding and policy changes. In the second half of this episode, we shift our attention towards NEORide’s dedicated efforts in promoting equity within the realm of public transportation by making substantial strides in addressing disparities and ensuring fair access to transit services. In addition, Katherine explores NEORide’s forward-looking perspective, delving into its ambitious vision for the future of regional transit, which not only encompasses technological advancements but also a profound commitment to making transportation accessible and inclusive for all members of the community. As the Director for NEORide , Katherine Conrad oversees the day-to-day needs of 25 transit members across Ohio, Kentucky, Arkansas, West Virginia and Michigan, including executing special projects, grants and marketing. In 2019, she spearheaded the effort to launch EZfare, the largest multi-county mobile ticketing system in the country. Her focus is on expanding regional transportation and coordinated services. Katherine has been able to obtain over $9 million in state and federal funding for NEORide agencies to make this work possible. In 2021, under her leadership, NEORide was awarded Best Smart Ticketing App by Transport Ticketing, a global recognition.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 23 – Alex Berwin, Forest 29:28

vor 2 years29:28

29:28

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 23 – Alex Berwin, Forest Bikes Beginning the conversation for this episode, Alex Berwin, Head of Policy at Forest , provides valuable insight into the multifaceted strategies and challenges that underpin the company’s commitment to fostering environmentally friendly transportation options while navigating the regulatory and competitive dynamics of the micro-mobility market in London. Alex also highlights the unique approaches that Forest employs to differentiate itself within this bustling landscape, emphasising its dedication to sustainability and accessibility. Then, delving into the realm of emissions standards within the context of London’s urban landscape, we explore how Forest is addressing and complying with these stringent regulatory requirements. Following this, Alex sheds light on the importance of diversifying the workforce while simultaneously highlighting the company’s commitment to developing and providing services that are not only convenient and efficient, but also accessible for a broad spectrum of users. In the second half of this episode, we shift our focus to the future of Forest, as Alex shares his vision for the future of sustainable urban mobility, outlining a roadmap that encompasses the integration of cutting-edge technologies, robust infrastructure expansion and innovative collaborations to steer Forest towards a net zero transport system. Furthermore, Alex underlines the importance of adaptability, scalability and remaining attuned to changing user needs in an ever-evolving environment. Please note: The recording of this episode took place prior to the official announcement that the company is re-branding from ‘HumanForest’ to ‘Forest’. Alex Berwin boasts a diverse career spanning various companies. Beginning at Hanover Communications as a Researcher from 2013 to 2015, Alex took on roles at Transport for London (TfL), including Customer Experience & Marketing Graduate, Assembly Engagement Manager and Corporate Affairs Manager. This was followed by impactful stints at TIER Mobility as Regional Manager for Greater London and Senior Public Policy Manager, and at FREENOW as Head of Public Affairs (UK) in 2023. Currently, Alex is leading policy initiatives at Forest , where he has been in the role since June 2023.…

Intelligent Transport Podcast

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Intelligent Transport Podcast Episode 22 – Mohamed Mezghani, UITP 46:14

vor 2 years46:14

46:14

Intelligent Transport Podcast · Intelligent Transport Podcast Episode 22 – Mohamed Mezghani, UITP Beginning the conversation for this episode, Mohamed Mezghani, Secretary General of the International Association of Public Transport ( UITP ), provides valuable insight into the UITP Global Public Transport Summit 2023, delving into the diverse range of topics covered during the event, including the resilience of public transport systems, addressing critical labour shortages and the industry’s commitment to decarbonising operations and reducing emissions. Mohamed also emphasises the significance of public transport as an essential driver of economic growth and job creation, especially in urban centres. Then, we consider the significance of diversity as a driving force for innovation and sustainable growth within the public transport industry, with Mohamed highlighting how a diverse and inclusive workforce fosters resilience within the sector. He emphasises that embracing diversity is not just a moral imperative, but also a strategic advantage that enhances the sector’s ability to adapt to changing demographics and evolving customer demands. In the second half of this episode, we shift our focus to the future of UITP, as Mohamed shares his vision for the organisation and its involvement in shaping the public transport sector in the coming years. He discusses plans to diversify and develop services of value for members, and further strengthening UITP’s position as a global knowledge centre on public transport. Looking forward, he envisions UITP actively addressing the challenges and opportunities in the public transport industry, whilst promoting sustainable and innovative mobility solutions for the future. Mohamed Mezghani has over 30 years of experience in public transport and urban mobility. He is the current Secretary General of the International Association of Public Transport ( UITP ), having previously served as Deputy Secretary General. He held roles as Senior Manager and Knowledge Director at UITP, leading knowledge-related services for members. Mohamed also worked as an independent consultant and adviser to UITP on technical assistance and training projects in Africa and the Middle-East, managing diverse expert teams.…

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