Home Care Heroes And Day Service Stars podcast

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Vor vier Jahren hinzugefügt

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Netflix Sports Club Podcast

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America’s Sweethearts: Dallas Cowboys Cheerleaders Season 2 - Tryouts, Tears, & Texas 32:48

vor 24 Tagen32:48

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America’s Sweethearts: Dallas Cowboys Cheerleaders is back for its second season! Kay Adams welcomes the women who assemble the squad, Kelli Finglass and Judy Trammell, to the Netflix Sports Club Podcast. They discuss the emotional rollercoaster of putting together the Dallas Cowboys Cheerleaders. Judy and Kelli open up about what it means to embrace flaws in the pursuit of perfection, how they identify that winning combo of stamina and wow factor, and what it’s like to see Thunderstruck go viral. Plus, the duo shares their hopes for the future of DCC beyond the field. Netflix Sports Club Podcast Correspondent Dani Klupenger also stops by to discuss the NBA Finals, basketball’s biggest moments with Michael Jordan and LeBron, and Kevin Durant’s international dominance. Dani and Kay detail the rise of Coco Gauff’s greatness and the most exciting storylines heading into Wimbledon. We want to hear from you! Leave us a voice message at www.speakpipe.com/NetflixSportsClub Find more from the Netflix Sports Club Podcast @NetflixSports on YouTube, TikTok, Instagram, Facebook, and X. You can catch Kay Adams @heykayadams and Dani Klupenger @daniklup on IG and X. Be sure to follow Kelli Finglass and Judy Trammel @kellifinglass and @dcc_judy on IG. Hosted by Kay Adams, the Netflix Sports Club Podcast is an all-access deep dive into the Netflix Sports universe! Each episode, Adams will speak with athletes, coaches, and a rotating cycle of familiar sports correspondents to talk about a recently released Netflix Sports series. The podcast will feature hot takes, deep analysis, games, and intimate conversations. Be sure to watch, listen, and subscribe to the Netflix Sports Club Podcast on YouTube, Spotify, Tudum, or wherever you get your podcasts. New episodes on Fridays every other week.…

Home Care Heroes and Day Service Stars

Serie-Home•Feed

Practical wisdom and best practices for Home Care and Day Service professionals who keep older and disabled people living at home. This podcast is for agency and center owners and managers focused on success, and the main topics are growth and caregiver retention. We consider members of this industry to be our heroes.

67 Episoden

#Entrepreneur #Business #Ankota

Home Care Heroes and Day Service Stars

updated vor 26 Tagen

Serie-Home•Feed

67 Episoden

#Entrepreneur #Business #Ankota

Alla avsnitt

Home Care Heroes and Day Service Stars

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How To Build and Retain a Winning Home Care Team in 2025 34:25

vor 26 Tagen34:25

34:25

In the final episode of a three-part series on “Doing It Right in Home Care,” industry icon Ginny Kenyon joins Ken Accardi on the Home Care Heroes and Day Service Stars podcast to focus on a critical pillar of home care success: creating a strong, values-driven culture that drives hiring and retention. With decades of leadership and consulting experience, Ginny shares actionable insights and heartfelt stories that show how the right culture can become a home care agency’s superpower. Key learning points are as follows: Why Culture is the Foundation of Successful Home Care Recruiting for Culture Fit, Not Just Credentials The Secret to Retention: Making People Feel They Belong Creating a Learning Organization That Grows Together Answering the Phone Is Culture Too Peer Accountability and Shared Ownership Culture is the Key to Growth Final Thoughts from Ginny Kenyon Ginny closes the episode with heartfelt advice: build your culture from your values, hire people who share those values, and empower your team to learn and grow together. That’s how you create a workplace people don’t want to leave—even when other opportunities come knocking. Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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What Every Home Care Leader Should Know About AI! [with Ankota Founder Ken Accardi] 33:54

vor 5 weeks33:54

33:54

AI for Home Care: What Leaders Should Know On this episode of Home Care Heroes and Day Service Stars , host Ken Accardi takes a turn in the interview seat to answer an important question: What should home care and adult day care leaders know about artificial intelligence (AI)? With help from his colleague Sowpha Umashankar, Ken explores AI's current role, practical applications, and future in home care. Whether you're new to AI or already experimenting with it, this episode offers accessible, relevant insights for care professionals. Topics covered in the episode are as follows: You’re Already Using AI — Even If You Don’t Know It Amazon suggestions (“people who bought this also bought…”) Netflix recommendations Voice assistants like Alexa and Siri Mobile check deposits that read and verify your handwriting " AI isn’t new or scary; it’s quietly integrated into our lives already." AI in Home Care: Support, Not Replacement Home care and adult day care are human-centric industries . So why use AI at all? Ken emphasizes that AI shouldn’t replace personal relationships — it should enhance them by removing repetitive or time-consuming tasks. Trying AI is Easier Than You Think To show how accessible AI is, Ken gives a live demo using ChatGPT , where he asks for a multiplication quiz for his son. Despite a typo in the request, the AI delivers a perfectly usable quiz instantly. Voice Interaction: Talking to AI Ken demonstrates that you can also speak to AI on a phone app. Three Practical AI Use Cases for Home Care Managers Summarizing long articles Creating training materials Screening resumes AI in Software: Behind the Scenes AI is also being integrated into home care software systems , often in ways users may not notice. Ken gives two examples from Ankota: Trust but Verify: The Risks of AI AI isn’t perfect. It can make errors, especially if asked complex or ambiguous questions. Ken emphasizes that AI should not make final decisions alone in home care. Choosing AI Tools Wisely Before adopting a new AI tool, Ken advises home care leaders to ask a few key questions Pro Tips for Getting the Most from AI To get better results from AI tools like ChatGPT: Define the AI’s role ("You are a home care leader...") State what you want ("Write a blog about Memorial Day activities for seniors") Set expectations ("Keep it under 800 words, suitable for caregivers") This practice, called prompt engineering , helps you shape the output more effectively. Final Thoughts: Give AI a Try Ken wraps the episode by encouraging listeners to stay open-minded. Like Google or Google Maps before it, AI may soon become indispensable in your daily life. The key is to start small, stay curious, and test responsibly. “You’re going to like AI as much as you like Google Maps,” Ken says, “once you give it a try and get used to it.” Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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How Great Leadership Grows Home Care Agencies: Lessons from Ginny Kenyon 20:31

vor 5 weeks20:31

20:31

Doing It Right with Leadership In the second part of her “Doing It Right” series on the Home Care Heroes and Day Service Stars podcast, industry veteran Ginny Kenyon returns to talk about leadership — not as a title, but as a responsibility. Ginny, who Ken Accardi describes as worthy of the “Home Care Hall of Fame,” shares her hard-earned wisdom on what it truly means to lead a successful and compassionate home care organization. Ginny begins by drawing a sharp contrast between being a "boss" and being a true leader. A boss, she says, issues orders and expects obedience. A leader, on the other hand, embraces their role as the “chief responsible person.” Leaders serve their teams by ensuring that staff have both the tools and the knowledge they need to succeed. Leadership is not about power; it’s about service. The Podcast covers: Your Most Important Customer: Your Team employees are your most important customer. empower your team, and they will grow your business. From $1.2M to $5.3M: How Listening Fueled Explosive Growth These practices built loyalty, reduced conflict, and created a culture where staff felt seen, valued, and empowered. Serving Referral Sources Like VIPs recognize referral partners as key customers Your Competition is Not Your Enemy treat your competitors as colleagues. What Makes a Great Leader in Home Care In Ginny’s view, leadership in home care is not about hierarchy. It’s about ownership, empathy, and service. Leaders must: Listen to staff and act on their input Equip employees with tools and knowledge Recognize achievements in meaningful ways Build strong relationships with referral partners Collaborate with peers, even competitors When you take care of the people who do the work — your caregivers, office staff, and partners — they take care of your clients. And when that happens, your business will thrive. Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Meet Ken Accardi - PodCast Host and CEO of Ankota 22:42

vor 13 weeks22:42

22:42

This episode is a little different and I hope you like it. I was interviewed on another podcast called "The Millennium Spotlight" by heralded radio announcer and podcast host, Jordan Rich. I greatly appreciate you listening to Home Care Heroes and Day Service Stars and if you'd like to know a little bit more about me then please give this episode a listen. Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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How to Make Your Home Care Customers Happy - Forever! (with Ginny Kenyon) 35:12

vor 16 weeks35:12

35:12

In this episode of the Home Care Heroes and Day Service Stars podcast, host Ken Accardi sits down with Ginny Kenyon—a veteran home care consultant who grew her agency from the ground up and has since helped launch hundreds of agencies. The conversation, titled "How to Make Your Home Care Customers Happy - Forever!" , dives into Ginny’s journey and reveals the secrets behind client-centered care that truly makes a difference in people’s lives. About Ginny Kenyon and the Podcast Ginny’s career in home care spans decades, beginning with her success in building a multimillion-dollar agency and evolving into a role as a trusted consultant. With a passion for leaving behind a legacy of lessons learned, Ginny shares the importance of truly listening to clients and tailoring care plans to meet their personal goals. The podcast targets professionals dedicated to enhancing the quality of life for older and disabled individuals living at home. The Power of Client-Centered Care A recurring theme throughout the interview is the significance of putting clients first. Ginny explains that while clinical protocols and best practices are essential, they only address the “engine under the hood.” What truly matters is knowing where the client wants to go—understanding their personal goals, preferences, and daily routines. As Ginny puts it, patient-centered care begins by asking: “What is your goal for care?” Real-Life Success Stories Ginny recounts several memorable experiences that highlight her approach: Frank’s Journey: A patient with severe COPD wanted nothing more than the freedom to get out of his chair and enjoy rides with his wife. Instead of rigidly following clinical guidelines, Ginny focused on what mattered most to him. By introducing a therapist and creating a fun, measurable exercise routine using marbles, Frank was able to reach his goal, even if only for a short period before his health declined. Adapting to Individual Lifestyles: In another case, Ginny worked with a diabetic client who struggled with strict dietary rules. Instead of enforcing an unyielding diet, she negotiated a flexible plan—six days on track with a “cheat day”—which led to improved control over his blood sugar levels and a better quality of life. These stories underscore the importance of listening carefully and aligning care with each individual’s unique desires. Other great topics covered by Ginny are 1) Tailoring Care Plans Beyond Checklists, and 2) The Importance of Educating Your Staff Final Thoughts Ginny Kenyon’s insights remind us that at the heart of every care plan is a person with unique needs and dreams. By starting with the simple yet profound question, “What is most important to you?”, home care professionals can transform the care experience. Listening deeply, tailoring services, and investing in staff education are the cornerstones of client-centered care that makes home care customers happy—forever. Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Reimagining Home Care: The Future of Caregiving [with special guest Bob Roth] 37:14

vor 23 weeks37:14

37:14

The home care industry is on the verge of a major transformation. With the aging population rapidly growing and workforce shortages intensifying, innovative solutions are needed now more than ever. In this episode of Home Care Heroes and Day Service Stars , host Ken Accardi speaks with Bob Roth , an industry veteran and leader at Cypress Home Care, about the future of home care and how technology, collaboration, and new models of care can help agencies thrive. The Aging Population and Workforce Crisis The demographics of aging in America are shifting dramatically: The 65+ population is expected to double by 2050. The 85+ population will quadruple in the coming years. The birth rate in the U.S. is declining, meaning fewer younger workers are available to fill caregiving roles. With demand for care skyrocketing and fewer caregivers available , home care agencies must find ways to do more with less . Bob Roth emphasizes that the old model of caregiving—where one caregiver serves one client at a time—may no longer be sustainable. This episode covers the following key topics: Building Trust: The Key to Thriving in Home Care Embracing AI and Automation in Caregiver Hiring Results: Faster Hiring, Better Caregivers Collaboration: The Key to Innovation Key Partnerships for Growth Final Thoughts: The Future of Home Care The home care industry is at a critical turning point . With rising demand and shrinking caregiver availability , agencies must embrace innovation to thrive. Key Takeaways: Hiring must be smarter. AI-driven recruitment can reduce hiring times and improve caregiver quality . Trust is essential. Agencies should invest in relationships , volunteer in their communities, and become known as industry experts . New care models are necessary. AI monitoring, fractional care services , and technology-driven intake can help serve more clients with fewer caregivers. Collaboration is the future. Home care agencies should partner with technology providers and healthcare organizations to stay ahead. The demand for home care isn’t going away —but the way it’s delivered must evolve . As Bob Roth puts it: "If we stay static, we will become obsolete." Now is the time to reimagine caregiving and prepare for the future . Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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How To Build Amazing Self Direction Programs That Actually Work (with guest Melody Wray) 31:54

vor 25 weeks31:54

31:54

This episode of Home Care Heroes and Day Service Stars features Melody Ray, Executive Director of ReSOARces, a nonprofit in Kentucky. Melody discusses self-direction programs for individuals with intellectual and developmental disabilities. These programs enable participants to direct their care and lead more fulfilling lives. The episode begins with host Ken Accardi providing a historical perspective on disability services, highlighting the shift from institutional care to programs that support individuals in their homes and communities. Self-direction programs represent a significant evolution, allowing participants or their authorized representatives to manage their care and services according to personal preferences. Melody explains that self-direction, referred to as "participant-directed services" in Kentucky, is a Medicaid waiver program aimed at enabling individuals with disabilities to live independently. Participants can hire and manage their own caregivers, providing greater consistency and choice in their care. However, the complexity of managing these programs, which requires participants to take on responsibilities similar to running a small business, presents challenges. The conversation highlights the administrative burdens faced by participants, such as hiring and vetting caregivers, conducting background checks, managing compliance with Medicaid regulations, and maintaining essential records. Case managers often struggle to support self-directed participants due to the extensive administrative work involved, leading some agencies to turn away potential participants. Melody describes how ReSOARces addresses these challenges through its "community guide" service. Community guides assist participants by handling administrative tasks such as recruiting and training caregivers, managing compliance, and ensuring timely submission of required documents. This support streamlines the process, allowing participants to focus on their quality of life. ReSOARces also developed tailored processes to accommodate variations in requirements across different fiscal management agencies (FMAs). The conversation underscores the benefits of self-direction programs, such as personalized care and greater independence, while acknowledging the difficulties in implementation. Melody emphasizes the importance of community guides in overcoming these barriers and enabling participants to succeed in self-directed care. Ken and Melody discuss the broader implications of self-direction programs, noting their availability in various states and the growing demand for disability services. They also highlight the financial viability of these programs, citing reimbursement rates and the potential for organizations to "do well by doing good." The episode concludes with Melody sharing insights on the growth of ReSOARces, which now supports over 60 participants with a team of dedicated community guides. She encourages listeners to persevere through challenges, emphasizing that impactful work will naturally lead to growth and recognition. For those interested in learning more about Resources or the self-direction model, Melody provides contact details and invites engagement through their website and social media. Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Combat Caregiver Applicant Ghosting with these easy tips (with Jen Waldron from Augusta.Care) 32:13

vor 27 weeks32:13

32:13

This episode of Home Care Heroes and Day Service Stars features Jen Waldron from Augusta Software, addressing the prevalent issue of caregiver job applicants ghosting employers. Jen identifies key challenges in the hiring process and offers insights into optimizing caregiver recruitment. The episode begins with a discussion of a common question: "Where are the good caregivers?" Jen dispels the myth of hidden talent pools, emphasizing that 84% of caregiver hires originate from Indeed.com. This highlights the need for agencies to focus on optimizing Indeed as a recruitment platform. She notes that applicants coming directly from agency websites, though fewer in number, tend to be highly motivated and convert to hires at a higher rate. Jen explains the reasons behind caregiver ghosting, including the ease of applying to multiple jobs with one click on platforms like Indeed, leading to applicant burnout and miscommunication. She encourages agency owners to experience the application process firsthand to understand the frustrations caregivers face. To combat ghosting, Jen advises agencies to: Evaluate the quality of information gathered during the application process. Use clear qualifying standards to ensure only suitable candidates progress. Offer flexible interview formats, especially for candidates applying from distant locations. Respond to applicants quickly, ideally within four days, as delays significantly reduce interview attendance. Jen highlights the importance of measuring recruitment metrics correctly, suggesting that agencies should assess no-show rates based on the total volume of applicants, rather than just scheduled interviews. Augusta Software's platform offers solutions tailored to these challenges. It streamlines the hiring funnel by matching caregiver applicants to agencies using AI-driven processes. The platform ensures that candidates provide comprehensive, home care-specific information during the application, including previously overlooked experience like family caregiving. In return, applicants receive tailored job details, such as location, pay, and flexibility, enhancing their confidence and commitment. A key innovation of Augusta is its caregiver-centric design, featuring simple interfaces optimized for older mobile devices. The platform gamifies the application process, encouraging engagement while reinforcing the job’s relevance to candidates. Augusta also addresses a common caregiver need—flexible hours—helping agencies identify and highlight benefits that align with caregiver priorities. The episode concludes with Jen providing practical advice for agencies not yet using Augusta, such as using built-in messaging tools on job boards to engage applicants promptly and asking additional screening questions to gauge suitability. For those interested, she invites listeners to learn more about Augusta Software at its website, www.augusta.care . This episode offers actionable strategies for home care agencies to improve caregiver recruitment, reduce ghosting, and ultimately strengthen their teams. Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Beyond Caregiver Burnout: Understanding and Healing Caregiver-specific Trauma [with Dr. Lorre Laws] 33:27

vor 37 weeks33:27

33:27

Let’s face it, every person reading this synopsis (and hopefully listening to the accompanying podcast episode) would benefit by increased employee retention in their organization. I’m sure that you’ve lamented the loss of caregivers, direct service workers or staff that you had hoped would stick with you longer and tried to think of what causes these losses. I’m sure that burnout is one of the leading causes that comes to mind. Our guest, Dr. Lorre Laws, is an author and research scientist who has focused her research on this very problem, and she has learned that “burnout” is an oversimplification. Her research has found that there is job-specific trauma that care professionals experience. More importantly, Dr. Laws has ANSWERS! In her Book, Nursing Our Healer’s Heart , Dr. Laws takes the first chapter to explain her research and methods, but then the rest of the book is a chapter-by-chapter outline of ways that you can train your caregivers to recognize and overcome trauma. Since Dr. Laws’ very first job was as a Certified Nursing Assistant (CNA) in a nursing home she was excited for the change to share her approaches with the home care, day services and IDD services communities. You can learn more about Dr. Laws, her research and her book by visiting DrLorreLaws.com . Shifting subjects for a moment, Ankota, the produce of Home Care Heroes and Day Services Stars, is now offering a wonderful caregiver recruiting software solution. You can learn more by visiting Ankota.com/Caregiver-Recruiting-Software . Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Risk Less / Do More: Top US Government Advocate emphasizes Covid, Flu and RSV Vaccines [with Deputy Assistant Secretary for Aging Kari Benson] 27:54

vor 37 weeks27:54

27:54

In this episode of the podcast, we were honored to meet with the United States Deputy Assistant Secretary for Aging, Kari Benson. Her entire career has been focused on the promotion of Home and Community Based Services for older and disabled individuals. I asked the secretary what the most important message was that she needed to share in this podcast episode and without hesitation, her answer was to say thanks to our industry and to all that you do to enable our older and disabled neighbors to continue living in their homes. But her message and mission on the episode were to emphasize the importance of vaccinations to keep our clients safe. She shared the following compelling statistics from the past year: 900K older Americans were treated for COVID and those without vaccines suffered more 400K older Americans were treated for the FLU and those without vaccines suffered more 200K older Americans were treated for RSV and those without vaccines suffered more The message is clear! We need to make sure that our clients and our caregivers are vaccinated. The secretary also told us a great deal about her role and her organization: the Administration for Community Living (ACL) a hidden GEM within the department of Health and Human Services (HHS). She also wanted to share the following resources with us: Elder Care Locator: 1-800-677-1116 or https://eldercare.act.gov Disability Services Locator (DIAL): 1-888-677-1199 or https://DIAL.act.gov I'd also like to offer a special thanks to our friends at the National Adult Day Services Association (NADSA) who arranged the interview and introduced us to the Risk Less / Do More promotion . Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Understanding Alzheimer's will make us Better Caregivers 38:18

vor 41 weeks38:18

38:18

79 year old Sam Simon could tell that his memory was fading and finally was diagnosed with early-onset Alzheimer's disease. Faced with this, Sam has dedicated himself to awareness of what Alzheimer's is, how it makes you feel, and how you could and should embrace people experiencing this incurable disease. Sam started his career in Washington, DC as a lawyer for Ralph Nader’s first advocacy group. He then spent 25 years as head of a public affairs firm. In that work, he was often in the news, with appearances on Face The Nation, Phil Donahue Show, Oprah Winfrey Show, Good Morning America, and many more. His first play, The Actual Dance, Love’s Ultimate Journey Through Breast Cancer , has toured from 2013 to the present. In 2021 The Actual Dance was turned into an award-winning biography. His new play is called Dementia man. On this episode of Home Care Heroes and Day Service Stars, Sam performs a preview, that he calls the "Showcase Version" of Dementia Man and then answers questions about his experience and the show. If you'd like to learn more about Dementia Man, or even book a performance in your town, please visit www.dementiaman.com or email Sam and his wife Susan at sam@dementiaman.com . Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Home Care Combined with Day Services is best for the Client AND Agency (with Liz Barnes - Easterseals) 34:05

vor 48 weeks34:05

34:05

Home care is amazing! Older folks overwhelmingly fear loss of independence and institutionalization more than death. Home Care can save the day for folks when they lose their ability to perform Activities of Daily Living (ADLs) independently. Caregivers help with hygiene, nutrition, safety, cleanliness and so much more, all while allowing a person to stay in their home and the surroundings that they cherish. Adult Day Care is also Amazing: Another fear that outweighs death is the loss of family or friends. Day programs combat social isolation, provide nutrition, activity, movement, friends and a reason to get out of bed in the morning. When my mom started with adult day services, she told me "...and now I'm even going to camp." The first proposed titles of this podcast were "We are not enemies!" and "We are not competition." Powerhouse guest Liz Barnes, Vice President of Risk Management and Adult Day Services for Easterseals in the national capital area (Washington DC, Virginia, and Maryland) is a great proponent and advocate for all home and community based services. She has a wealth of knowledge and also a great energy and passion, and I especially loved two things about my interview with her: She answers everything from the perspective of the participant For Liz, "taking care of people" isn't enough, she wants them to live their best lives. Coincidentally Liz is the Chair of the upcoming NADSA conference and comes bearing a Discount Code (Ankota20) It's not a coincidence that the timing of Liz's episode is just about one month before the National Adult Day Services Association (NADSA) conference . It will be held from September 18th - 20th in the supercool Buckhead neighborhood of Atlanta (Buckhead Marriott). When we recorded the episode, she mentioned that it was one day before the "early bird discount" was coming to an end. I had to share that sadly the episode wouldn't be reaching you until today, but Liz took care of you and arranged for the discount code Ankota20 that will get you 20% off conference admission. You can register for the conference here . Please enjoy what Liz has to share. Liz also graciously shared that she loves helping Home and Community Based Service (HCBS) entrepreneurs and that you can reach her via email at ebarnes@eseal.org. Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Virtual Care - A High Margin Service for Home Care to Grow and Differentiate 34:12

vor 49 weeks34:12

34:12

I was skeptical about whether "Virtual Care" would be a good service for home care agencies, but I was proven wrong. In summary, this is a great way to differentiate your agency and to add a high-margin service. Our guest is Stephan Habermeyer who is the CEO at Calico.Care . Here are some highlights of what we learned: Virtual Care provides a way to monitor the well-being of home care clients throughout the day and night. Some agencies are using this for the classic scenario where the family wants home care for their mom, but the mom is not ready. They combine the virtual care with visits (live and/or virtual) from a care coordinator (at a high charge) and usually within a short time, the client agrees to add caregiver hours. The margins are high. As an example, some agencies are charging $1/hour for virtual care ($720 a month) and the cost is generally $200. Other agencies are charging $1,000/month or more. Another way that agencies are deploying the service is to add virtual care to a 30 or 40 hour a week client. The basic system comes with motion sensors and an Amazon Alexa. Plus the system comes with its own internet (no need to connect to wifi) Everything comes in a preconfigured kit and the devices are labeled, plus they walk the home care agency through it on facetime. All they need to do is plug in two plugs and stick the sensors on the wall. Batteries will need to be replaced in around 2 years (but by that time, you'll have made $15,000. The family gets to monitor their own loved one with an app, but agencies are also providing a monitoring service by paying overnight caregivers an extra fee for monitoring. Bottom line, this looks like a great way to add high-margin revenue and to differentiate your service from competitors. To learn more about the solution, go to the website https://www.calico.care/ or email them at info@calico.care . Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Adding Adult Day Services to Home Care brings Synergy and Margins (with Bill Zagorski - Board Chair NADSA and CEO - American Senior Care Centers) 37:08

vor 51 weeks37:08

37:08

When Bill Zagorski took over his family's elder care services agency, they were mostly doing non-medical home care. Now they're mostly providing Adult Day health Services and their revenue per caregiver has more than doubled. As a research PHD, the leader of 3 adult day health centers, chairman of the Tennessee state association and board chairman on the National Adult Day Services Association (NADSA), Bill is perhaps the most qualified person in the country to talk about this, and the episode is literally a master-class for anyone interested in adult day services. This slightly extra long episode covers the following: How Adult Day Services is growing and gaining prominence Overcoming Fears and Challenges to adding Adult Day Services (like real estate, meals and transportation) Great synergies between home care and ADS How to Learn More One great way to learn more will be to attend the National Adult Day Services Association (NADSA) conference from September 18th - 20th in Atlanta. The conference will be at the Buckhead Marriott. learn more by visiting www.nadsa.org. As Bill shares in the podcast, he has a hard time saying no when it comes to helping advance home and community based services. You can connect with Bill on LinkedIn here , or email him at william.zagorski@centennialadultcare.com. Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

Home Care Heroes and Day Service Stars

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Finance Expert explains how to ensure Business and Owner Success 27:26

vor 1 year27:26

27:26

Carla Titus is an experienced Chief Financial Officer (CFO) with a strong passion for home care and day services based on her experience attaining the best possible care for her aging father-in-law. One of her specialties with home care entrepreneurs is making sure that they are personally successful. Some of the key topics covered in the episode are as follows: The importance of bookkeeping How to read your statements to understand the state of your business The difference between revenue and cash flow (in other words how to manage the delay between the time that you earn income and receive payment) Ways to deal with financial shortcomings Goal setting and tracking Leading and Lagging indicators Carla's company is called Wealth and Worth Within. They offer a newsletter and lots of educational content on Facebook, Instagram and LinkedIn. Carla also offers free initial consultations for agencies who are looking for a fractional CFO. Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com .…

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Apple Watch Series 10 [GPS 42mm case] Smartwatch with Rose Gold Aluminium Case with Light Blush Sport Band - S/M. Fitness Tracker, ECG App, Always-On Retina Display, Water Resistant

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Norton 360 Deluxe 2025, Antivirus software for 5 Devices with Auto-Renewal – Includes Advanced AI Scam Protection, VPN, Dark Web Monitoring & PC Cloud Backup [Download]

Podcasts, die es wert sind, gehört zu werden

Home Care Heroes and Day Service Stars

Home Care Heroes and Day Service Stars

Podcasts, die es wert sind, gehört zu werden

Willkommen auf Player FM!

Kon! Kon!

Blink Mini 2 (Newest Model) — Home Security & Pet Camera(s) with HD video, color night view, motion detection, two-way audio, and built-in spotlight — 1 camera (White)

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