Quit The 9 To 5 With Ben Handler podcast

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Insights Unlocked

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How Anthropologie gets omnichannel right (and what to learn) 27:29

vor 8 Tagen27:29

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27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

Quit the 9 to 5 with Ben Handler

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Podcast by Buyers Agent Institute

7 Episoden

#Business #Quit the 9 to 5 with Ben Handler #Buyers Agent Institute

Quit the 9 to 5 with Ben Handler

updated vor 6 Jahren

Serie-Home•Feed

Podcast by Buyers Agent Institute

7 Episoden

#Business #Quit the 9 to 5 with Ben Handler #Buyers Agent Institute

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Quit the 9 to 5 with Ben Handler

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The tradie who turned his love for property into a new career 24:40

vor 6 years24:40

24:40

In this episode of Quit the 9-to-5, hosts Ben Handler and Alex Whitlock are joined by ex-tradie Oliver Jackson, who reflects on his journey of hanging up his tool belt to take on a career as a buyer’s agent. Oliver shares how he made the transition from tradie to buyer’s agent, the catalyst that prompted the career change, and how he was able to take control of his life and future. Ben also reveals the benefits of being a buyer’s agent, how he deals with the emotions of his clients and helps guide them to make better-informed decisions.…

Quit the 9 to 5 with Ben Handler

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How this beginner buyer’s agent plans to make over $500,000 28:47

vor 6 years28:47

28:47

Having previously featured as a guest on The Smart Property Investment Show discussing his investment portfolio, Jack Henderson joins us now on Quit the 9-to-5 to share how he is monetising his passion as he takes the final steps towards becoming a buyer’s agent – with a goal of generating more than $500,000 in the next 12 months. Jack joins hosts Ben Handler and Alex Whitlock along with managing director of Trelease Associates, Daniel Trelease, to reveal how he is already generating leads, why relationship building is fundamental to success, and why he believes that his lack of a sales background is in fact an asset. They discuss the traits that make for a successful buyer’s agent, Ben reveals how much income a new buyer’s agent can expect to make in their first year, and Daniel looks at the foundations of his business and how he is helping new buyers’ agents to connect with clients.…

Quit the 9 to 5 with Ben Handler

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A special offer for fast-acting listeners 27:16

vor 6 years27:16

27:16

In this episode of Quit the 9-to-5, host Ben Handler reveals why now is the best time to take advantage of the training offered by the Buyer’s Agent Institute with a special April offer. Ben and co-host Alex Whitlock discuss the course, the ongoing relationship and learning that those who do the training have access to, and why many of the topics covered have more to do with running a business than buying a property. Ben shares the stories of some of his model students, discusses rate of success of someone completing the training on a part-time basis, and addresses the fears of those with doubts about quitting the 9-to-5…

Quit the 9 to 5 with Ben Handler

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Driven by a desire for her own business and independence 31:18

vor 6 years31:18

31:18

Faced with the desire for a career with greater independence, Brady Yoshia was able to get into property full-time as a buyer's agent. In this episode of Quit the 9-to-5 with Ben Handler, Brady shares how, with Ben's training, she has been able to achieve that goal, start making money, and begin building a strong team around her. Having experience in both sales and as a buyer’s agent, Brady explains the similarities and differences between the two roles,and the additional layer of support that they are able to offer their clients as buyer’s agents. She discusses how Belle Property is embracing the changing property environment, while Ben explores the possibility of the Australian market shifting more towards a US-model and why now is a great time to become a buyer's agent…

Quit the 9 to 5 with Ben Handler

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Buying properties just months into his foray as a buyer’s agent 29:55

vor 6 years29:55

29:55

Having previously appeared on the Smart Property Investment Show to reflect on his journey building his own property portfolio, Arjun Paliwal now joins hosts Ben Handler and Alex Whitlock on Quit the 9-to-5 to discuss his transition from investor to buyer’s agent and reveals how, only months after finishing Ben’s course, he is buying properties across the country for referral clients. Arjun shares how he was able to quit the 9 to 5 and how that transition was for him, talks through the process of helping his first client and explains why sometimes you should explain things to clients, even when they are obvious to you. Ben reveals the most difficult parts of being a buyer’s agent, the importance of social media as a marketing tool, while Arjun explores why the meaning of the word “retirement” has since shifted for him.…

Quit the 9 to 5 with Ben Handler

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Diversifying your business by becoming a buyer's agent 25:20

vor 6 years25:20

25:20

While Bernard Desmond has found success as a mortgage broker, there was still room for him to find new ground and widen his business offering -- which is why he also decided to become a buyer's agent. In this episode of Quit the 9-to-5 with Ben Handler, Bernard shares how he wanted to break new ground as a mortgage broker and create an offering that no broker could compete with. He explores why he decided to expand his business offering by becoming a buyer's agent, how long the process took and how he managed to become a buyer's agent while also maintaining his current business. The panel also discuss the current property market at hand, the events going on that are shaping it and why we're currently in a buyer's market.…

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