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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX


Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Dr. Marvin- Child & Family Psychotherapist
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Inhalt bereitgestellt von Dr. Marvin. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Dr. Marvin oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Dr. Marvin is an educational psychologist specializing in child behavior, learning difficulties, psychoeducational testing, behavior, parenting, and more. With 4 decades of experience and appearances on over 300 radio and TV shows (CNN, ABC Radio Network, Sally Jessy Raphael, CBS Morning TV, etc.), Dr. Marvin has much to share with you. He will answer YOUR questions, if appropriate, on a future podcast. Send your questions to drmarvin349@aol.com Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support
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9 Episoden
Alle als (un)gespielt markieren ...
Manage series 2282875
Inhalt bereitgestellt von Dr. Marvin. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Dr. Marvin oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Dr. Marvin is an educational psychologist specializing in child behavior, learning difficulties, psychoeducational testing, behavior, parenting, and more. With 4 decades of experience and appearances on over 300 radio and TV shows (CNN, ABC Radio Network, Sally Jessy Raphael, CBS Morning TV, etc.), Dr. Marvin has much to share with you. He will answer YOUR questions, if appropriate, on a future podcast. Send your questions to drmarvin349@aol.com Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support
…
continue reading
9 Episoden
Alle Folgen
×GIFTED CHILDREN: Testing, Identification, and Characteristics. Dr. Marvin discusses aspects of gifted children, their identification, evaluation, and school. --- Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support
Dr. Marvin discusses psychoeducational testing for diagnosing learning, attention, behavioral, and related "disorders." --- Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support
Bed-wetting In Children --- Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support
Dr. Marvin discusses techniques parents can use to TEACH children to listen and follow directions the first time asked. --- Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support
Dr. Marvin responds to questions regarding malingering with homework, whining, and a child saying she hates you. He will answer YOUR questions, if appropriate, on a future podcast. Send your questions to drmarvin349@aol.com --- Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support…
Dr. Marvin tries to go back in time and using Trump's adult characteristics and reports about his childhood to attempt to speculate on the psychology of President Trump when he was a child. If Trump were a child today, what might he be diagnosed as? This is speculation, and not definitive. He will answer YOUR questions, if appropriate, on a future podcast. Send your questions to drmarvin349@aol.com --- Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support…
Ways to Reduce Siblings' "Fights" & Using Bedroom for Time-Out --- Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support
Dr. Marvin presents the underlying principles for surviving parenting and minimizing stress in the parent/child relationship. --- Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support
Eight Things Parents Can Do To Guarantee Their Child Will Have Adjustment Problems. Dr. Marvin discusses parental behaviors that often lead to children having behavioral and/or emotional problems. He discusses how to teach her children to follow directions on the first request, how to reduce parents getting upset, how to teach children to be independent, how to behave so your child respects you, ways not to feel guilty by what your child says to you, reducing arguments with the child, and reducing siblings' fights --- Support this podcast: https://podcasters.spotify.com/pod/show/marv5/support…
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