The official podcast of SERCO.
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E65: Discovering the Benefits of NAWDP Membership
21:28
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21:28
Tune in for a conversation with Manuel Ugues, Regional Director for SERCO of Texas, as he discusses the National Association of Workforce Development Professionals (NAWDP) and the numerous benefits it offers to workforce professionals. In this insightful conversation, Manuel shares his experiences with NAWDP, including attending conferences, utiliz…
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E64: Navigating Workforce Trends: A Look Back and Forward at 2023
25:07
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25:07
In this episode, Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss the state of the economy and workforce trends in 2023. Discover the unique challenges and opportunities presented by low unemployment rates, highlighting how SERCO is working to bridge solutions between job seekers and employers. Mr. Ugues delves …
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E63: The Power of Mindset- Part Two: With Author, Speaker and Coach Judy Balloff
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19:23
Author, speaker, and coach Judy Balloff joins the program for a two-part conversation about the power of mindset to achieve success. Judy shares her own story of needing to reinvent her career after dealing with serious health issues in her sixties. Discover the power of your thoughts when it comes to success, and principles and tips to help you na…
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E62: The Power of Mindset- Part One: With Author, Speaker and Coach Judy Balloff
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20:30
Author, speaker, and coach Judy Balloff joins the program for a two-part conversation about the power of mindset to achieve success. Judy shares her own story of needing to reinvent her career after dealing with serious health issues in her sixties. Discover the power of your thoughts when it comes to success, and principles and tips to help you na…
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E61: Workforce Trends for 2023
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20:43
This episode was originally recorded for 180PODCAST, and features a conversation between Manuel Ugues, Regional Director for SERCO of Texas, and Workforce180 CEO Mike Fazio. Discover tips for retention and what SERCO has done to maintain a positive culture for employees. Manuel also shares his thoughts about workforce challenges and opportunities f…
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E60: Successfully Navigating Stress and Change
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25:19
Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss how to thrive during times of stress and uncertainty. Discover tips and strategies for focusing on what's most important, even when there are multiple competing priorities.
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E59: Working with Purpose
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20:24
In this episode, you'll hear from an expert about how to incorporate more meaning and purpose into your work, and how to incorporate your interests into any job, without having to find a different line of work.
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E58: Overcoming Fears and Doubts as a Job Seeker
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29:51
In this episode, you'll hear about how to increase your confidence as a job seeker, and how to overcome fears and doubts along the way!
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E57: Making Resolutions in a Post-Pandemic World
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In this episode, you'll hear from a psychology professor about how to make and keep resolutions in a post-pandemic world.
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E56: Just 2 Choices- Career Lessons from an Airline Pilot
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36:56
In this episode, you'll hear from former airline pilot Rico Racosky about a powerful but simple process to make better life choices. Discover how to get unstuck and why "trying harder" often doesn't lead to more success.
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E55: The Employability Podcast- A Look Back and a Look Forward
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18:35
Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss the evolution of the Employability Podcast, the benefits that podcasting provides for his organization, and shares his vision for the future of the podcast.
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E54: Tips for Overcoming "Career PTSD"
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23:44
Mustafa Ammar, Founder and CEO of The Passion MBA, joins the program to explain what "Career PTSD" is, the root causes of it, and share 5 tips for overcoming Career PTSD.
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E53: Inspiring and Building Better LIves and Communities: With Juan Solis
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35:52
Juan Solis, Community Development Manager at Truist, joins the program to discuss his career journey and the various workforce challenges facing the San Antonio area. Discover how the COVID-19 pandemic created a new paradigm of thinking and Mr. Solis' forecast and vision for the next 10 years.
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E52: GPS to Employment Success- Part Two
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12:18
In the second part of this two-part episode, author and career coach Beverly Williams shares tips for anyone thinking about looking for a new job during the Great Resignation, and what to consider before leaving a current job or career.
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E51: GPS To Employment Success- Part One
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16:34
In part one of this two-part episode, author and career coach Beverly Williams joins the program to share tips about what job seekers need to think about during their job search.
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E50: From Great Resignation to Great Employee Appreciation
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28:42
There's been a lot of talk about the Great Resignation, but what can organizations do to retain their talent? Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss tips for how organizations can demonstrate appreciation for their employees and set themselves up to have the best chance to retain their workers.…
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E49: How to Speak and Be Heard
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16:22
Angela Lussier, CEO and Founder of Speaker Sisterhood, returns to the program to discuss how to communicate your value to others, whether that's in a networking meet, job fair, interview, etc. Discover tips for how to speak effectively and ensure that your message is heard.
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E48: Speaking with Calm and Confidence
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17:23
Angela Lussier, CEO and Founder of Speaker Sisterhood, joins the program to discuss how to overcome the fear of speaking and shares tips for calming yourself down whether you are speaking in-person or virtually.
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E47: Dealing with Grief and Uncertainty During a Pandemic- Part 2
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14:30
In this 2-part episode, psychologist Dr. Patti Ashley returns to the program to discuss how to take care of yourself during a pandemic and how to deal with the uncertainty that comes with living in the "new normal." To learn more about Dr. Ashley, visit: https://pattiashley.com/
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E46: Dealing with Grief and Uncertainty During a Pandemic- Part 1
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12:18
In this 2-part episode, psychologist Dr. Patti Ashley returns to the program to discuss how to take care of yourself during a pandemic and how to deal with the uncertainty that comes with living in the "new normal." To learn more about Dr. Ashley, visit: https://pattiashley.com/
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E45: Working with Meaning and Purpose
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20:36
In this episode you'll hear from an expert about how to incorporate more meaning and purpose into your work, and how to incorporate your interests into any job, without having to find a different line of work.
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E44: How to Build Confidence as a Job Seeker
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30:02
Raj Girn, Founder and CEO of the Open Chest Confidence Academy, joins the program to discuss her own journey of becoming more confident and shares tips for how to increase your confidence. Discover how to find courage in the face of uncertainty, and what to consider when starting a new job or career.…
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E43: 5 Lessons from Q1 of 2021
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Manuel Ugues, Regional Director for SERCO of Texas to share his top 5 lessons from Q1 of 2021. Discover what this year has taught us about setting goals and finding success, and some thoughts about what it will take to thrive in 2021 and beyond.
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E42: Diversity Equity and Inclusion for Organizations- Part Two
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DEI consultant Kay Fabella joins the program for a 2-part conversation about how organizations can create a culture of diversity, equity and inclusion. To learn more about Kay, visit https://kayfabella.com/
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E41: Diversity Equity and Inclusion for Organizations- Part One
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DEI consultant Kay Fabella joins the program for a 2-part conversation about how organizations can create a culture of diversity, equity and inclusion. To learn more about Kay, visit https://kayfabella.com/
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E40: Tips for Recruitment and Retention
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18:05
Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss recruitment and retention tips in a post-pandemic world. Discover what employees are most looking for in this time of remote work, and how to use technology to enhance recruitment and retention efforts.
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E39: Dealing with Distractions
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18:49
Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss how to handle distractions, and some of the unique distractions that have come up as many of us work in remote locations. Discover how to stay focused, grounded and productive.
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E38: Making a Career Change in 2021- Part Two
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22:30
In part two of this two-part episode, Geraldine Hogan, author of Career Moves for Teachers and Other Professionals: Strategies for a Successful Job Change, joins the program to reveal how to have a successful job change. Discover the mindset and actions that are needed for success.
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E37: Making a Career Change in 2021- Part One
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21:02
In part one of this two-part episode, Geraldine Hogan, author of Career Moves for Teachers and Other Professionals: Strategies for a Successful Job Change, joins the program to reveal how to have a successful job change. Discover the mindset and actions that are needed for success.
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E36: Making Resolutions in a Post-Pandemic World
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Dr. Frank Farley, Professor of Psychology at Temple University and previous president of the American Psychological Association (APA), joins the program to discuss how and why to make resolutions in an uncertain world.
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E35: Dealing with Grief During a Pandemic
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21:14
In this episode, you'll hear from Dr. Patti Ashley, a psychologist who specializes in helping people recover from grief and loss. Discover how to bounce back from the grief of a job loss, and the multiple losses that everyone is feeling during the COVID-19 pandemic. Dr. Ashley also reveals how grief effects the brain and tips for self-care.…
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E34: 2020 and Beyond- Looking Back and Moving Forward
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25:05
Manuel Ugues, Regional Director for Serco of Texas, joins the program to share reflections about 2020, and the change of mindset that's been required, as well as the expanding circle of consideration. He also shares his thoughts about what we need to keep in mind moving forward for 2021.
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E33: Trauma is Real- Meeting Challenges and Creating Positive Change
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20:34
Venice Garner-Moore and Vernon Moore, co-owners of Embrace Your Difference, join the program to discuss how they help people heal from trauma, and the unique challenges that the COVID-19 pandemic has created. Discover how to be resilient and create positive personal and social change.
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E32: The Intersection of Race, Racism, and Workforce Development
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20:28
In this episode, you'll hear from Clair Minson from New Orleans Business Alliance, as she is interviewed by WORKFORCE180 CEO Mike Fazio for a conversation about equity and equality in workforce development.
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E31: Thriving in the New Normal
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Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss how job seekers and businesses can thrive even during the COVID-19 pandemic. Discover what job seekers need to think about when it comes to reskilling and upskilling and the "silver lining" to the pandemic.
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E30: Tips for Working From Home
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22:05
The COVID-19 pandemic has caused many employees to work virtually. In this episode, you'll hear from Manuel Ugues, Regional Director for Serco of Texas, as he discusses tips for successfully working from home.
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E29: Responding Effectively During Economic Disruption
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29:40
In this episode, you'll hear from Manuel Ugues, Regional Director for SERCO of Texas, as he discusses the impact of the COVID-19 pandemic on the regional economy, and how the workforce system has responded. He also reveals the transition that SERCO had to make as an organization from providing in-person services to providing virtual services, and s…
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E28: Leadership During Times of Crisis
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22:09
Jonathan Clark from The Eighth Mile Consulting, joins the program to share his perspective on what leaders need to do in times of crisis, and the leadership qualities that are most needed at this time.
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E27: Mental Health Wellness During COVID-19
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22:08
Kevin McCloskey, Director of Partnership Development at Disability Solutions, and Michelle Weinstein, Residential & Clinical Services Manager at Ability Beyond, join the program to discuss the importance of mental health and emotional wellness during COVID-19. Discover what employees and employers can do to address and meet mental health challenges…
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E26: The Power of MIndset
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17:04
In this episode, you'll hear from Manuel Ugues, Regional Director for Serco of Texas, as he discusses the importance and power of mindset, and how to overcome difficult challenges. Note: This episode was recorded prior to the COVID-19 pandemic.
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E25: Meet Mr. Adrian Lopez, Chief Executive Officer at Workforce Solutions Alamo
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E24: How LinkedIn Supports Job Seekers and Employers
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19:48
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E23: Lessons on Leadership
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E22: Tapping Into The Labor Pool of Persons With Disabilities
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E21: Preparing for Success in the New Year
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Von Employability
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E20: The Power of Gratitude
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17:16
Manuel Ugues, Regional Director for Serco of Texas, shares his thoughts about the power of gratitude to achieve both personal and professional success. He also reveals what he is most grateful for, and how to build a culture of gratitude in your organization.Von SERCO
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E19: Challenges and Opportunities in Youth Services
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23:27
In this episode, you'll discover the challenges and opportunities facing youth as they enter the workforce, and the services provided to help youth overcome barriers. Discover how to help youth meet their immediate needs, while encouraging them to prepare for a career.
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E18: Tips for Employee Engagement and Retention
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23:34
In this episode, you'll hear from Manuel Ugues, regional director for Serco of Texas, as he discusses the importance of employee engagement and retention, and various strategies for finding and keeping talent for your organization.Von SERCO
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E17: Social Media and Job Seekers
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26:02
Tricia Driscoll, founder of KO Integral Marketing, joins the program to discuss the importance of social media and having a digital presence for both employers and job seekers. Discover some of the biggest mistakes that job seekers often make when it comes to social media, and what to do instead.Von Employability
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E16: Recruitment, Retention and Values- An Interview With SERCO of Texas Regional Manager Manuel Ugues
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19:30
SERCO of Texas Regional Manager Manuel Ugues joins the program to discuss the values that drive SERCO, and the qualities that he looks for in employees and leaders in the organization. Discover tips for recruitment and retention and how to create a positive and effective work culture.Von Employability
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