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Journey to Success: CX Conversations - Your Guide to Customer Experience and Success Whether you're just starting your career or a seasoned professional aiming to stay ahead of industry trends, Journey to Success: CX Conversations is your essential resource for everything related to Customer Experience (CX) and Customer Success (CS). Designed for individuals at every stage of their professional journey, our podcast provides a wealth of information and guidance to help you navigate the comple ...
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How do you define a Customer?
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1 2 How do you define a Customer? In this episode.... CUSTOMER 'You keep using that word, I do not think it means what you think it means....' (Thanks Inigo Montoya) In this episode of Journey to Success: CX Conversations, we dive deep into the nuanced definitions of a "customer." We explore the common yet simplistic understanding of a customer as …
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1 1 Our Why's In our first episode of the "Journey to Success: CX Conversations" podcast, we finally embark on a project we've dreamt about for over a decade. We'll delve into our personal and professional journeys, sharing the motivations behind starting this podcast. Our careers have always revolved around serving others, emphasizing the importan…
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`Welcome to the Journey to Success: CX Conversations podcast. I’m Raymie and I’m Sue, join us as we share what we’ve learned about Customer Experience and Customer Success over decades in the corporate world Whether you're an individual contributor or a people manager, we’ve got you. We'll delve into how every action you take in your role influence…
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