Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
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Interviews with top sales leaders - providing insights and tips to help you grow your career or lead your team to greater heights!
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The ERP Advisor presents timely information drawn from real world experience with software selections and implementations across dozens of industries. Topics include: ERP Software, Human Capital Management, Customer Relationship Management, eCommerce, Data Migration, and Blockchain and AI as they relate to ERP. The ERP Advisor is hosted by the independent and objective consultants of ERP Advisors Group. Never accepting commissions or kickbacks from any software vendors or implementation part ...
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The Successful Life Podcast, hosted by Corey Berrier, is a globally recognized show that ranks in the top 2% of podcasts worldwide. It offers expert insights tailored for contractors, focusing on business strategies, sales skills development, and the integration of artificial intelligence (AI) in the industry.
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"Smoke Break" is a weekly micro-podcast designed specifically for convenience store district managers who oversee multiple locations. In just 5-10 minutes – perfect for a quick break – host Mike Hernandez delivers strategic insights and practical solutions for multi-unit management challenges. Each episode tackles essential topics like team delegation, standardization across stores, effective communication systems, and performance optimization strategies. Whether you're new to multi-unit man ...
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Sometimes all it takes is one little fact or one little piece of wisdom to change your life forever. That's the purpose and the hope of "Something You Should Know." In each episode, host Mike Carruthers interviews top experts in their field to bring you fascinating information and advice to help you save time and money, advance in your career, become wealthy, improve your relationships and help you simply get more out of life. In addition, Mike uncovers and shares short, engaging pieces of " ...
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The Action Catalyst interviews top leaders and achievers, sharing hard-earned tips and advice to help you uncover your inspiration and gain valuable insights to overcome setbacks, defeat mediocrity, and reach your goals in life, business, and beyond. Southwestern/Great American, Inc., dba Southwestern Family of Companies, for itself and its related entities and their assigns, reserves and retains all rights to their copyrighted materials and trademarks contained in this podcast.
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The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry, with a network of over 25,000 distributors and suppliers throughout North America. ASI leads the industry in technology solutions, providing cloud-based e-commerce, enterprise resource planning software (ERP) and customer relationship management software (CRM). ESP Web is the industry's leading tool for sourcing hundreds of thousands of products. A f ...
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In today’s fast-paced business world, companies are under constant pressure to innovate and stay ahead of their competition. That’s where low-code platforms come in. By enabling users to build custom apps without coding, these platforms are revolutionizing the way businesses operate. Join us on Low Code/High Impact, a podcast hosted by Caspio, as we explore real-life examples of how organizations are using low code to build powerful apps enabling them to move faster, reduce costs, and create ...
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If you're a sports executive or digital marketer working to fill seats, drive ticket sales, and grow your fan base, the Sports Marketing Machine Show is for you! Award-winning sports marketing veteran host, Jeremy Neisser brings with him over 21 years of experience in sports marketing and shares We'll cover all aspects of marketing including digital advertising, social media strategy, branding, customer relationship management, and how to best use analytics to measure success. With interview ...
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum
Neil Benson
Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love. The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery. [Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]
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The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new gue ...
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Relationships at Work - The Leadership Guide to Building Workplace Connections and Avoiding Blind Spots.
Russel Lolacher
Relationships at Work - your leadership guide to building workplace connections and avoiding blind spots. A relatable and honest show on leadership, organizational culture and soft skills, focusing on improving employee engagement and company culture to inspire people to apply, stay and thrive. Because no one wants leadership that fosters toxic environments at work, nor should they. Host, speaker and communications leader Russel Lolacher shares his experience and insights, discussing the lea ...
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Couples Inc is where business-owning couples learn to work better, together. The show is hosted by entrepreneurs Jodie and Glenn, partners in life and business. The first and third Wednesday of each month, they drop episodes with advice, real-world experience and general tomfoolery to help you find ways to strengthen your working relationship while bringing couple power to your customers. Visit couplesincpodcast.com for more scintillating details.
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Sales and Productivity Tips for Women in Small Business | Grow My Business
Lindsay Fletcher | Sales Skills & Strategy, Small Business Owner, Christian Entrepreneur
I’m Lindsay Fletcher - wife, mom, business owner, speaker and your host of this podcast. I spent 17 years in corporate America where I was a top-producing sales rep. But I’m also a recovering hustle culture junky who thought I had to strive and hustle my way to the life that I dreamed of. It left me exhausted, burned out, and missing valuable time with my family. Does any of that resonate with you? Fast forward to today. I’m a successful entrepreneur with a multiple six figure company and I’ ...
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Welcome to The Tech Couple’s Podcast, where tech-savvy meets people-focused expertise! Hosted by Andy Le, a full-stack web developer with over 9 years of experience, and Sabrina Le, the dynamic office manager at their WordPress management company, this podcast is your ultimate guide to thriving in the digital age. Whether you’re a small business owner juggling endless tasks or a creative entrepreneur looking to boost your online presence, Andy and Sabrina bring you practical tips, candid adv ...
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Best practices in customer relationship management (CRM Management) from Funnel Media Group, hosted by Susan Finch
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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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Do you find fundraising difficult? Are others around you making your role as a fundraiser more difficult than it need be? This unit will help you to understand your role by analysing a variety of issues about the fundraising and the dilemmas and problems that organisations involved in winning resources and support are likely to face. This study unit is just one of many that can be found on LearningSpace, part of OpenLearn, a collection of open educational resources from The Open University. ...
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Entrepreneurship and business techniques and tips you won't learn in business school.
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The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.
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On the Data Unlocked podcast, we're interviewing data and customer experience leaders to discuss how they're using customer data to execute deeply personalized experiences. Learn more about Simon Data at: https://simondata.com There's an immense amount of data being produced today - and it is only a strategic asset if you know how to use it well. Within each episode, guests discuss with the CEO and co-founder of Simon Data, Jason Davis, where potential could be found to unlock the power of data.
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healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
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Bookassist is a an award-winning and recognised leader in direct booking optimisation for hotels worldwide. We provide up-to-the-minute information, intelligent strategies and tips on how to improve your online business and retain more of your profit for each and every stay. Topics include digital marketing, metasearch, website design, booking technology, distribution strategy and technology, business intelligence and customer relationship management.
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This is The Bridge Podcast, where we discuss hot news in the world of procurement and customer-supplier relationship. In each episode, we welcome experts in the field to share their insights and best practice. Our host is Nick Francis, Co-Founder and CTMO of Brooklyn Vendor Assurance, a cloud-based SaaS platform designed to automate and scale Vendor Management best practice across the enterprise.
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In Journeys, Synap co-founder Jeremie Bacon interviews executive leaders about their personal experiences building great teams, products, and successful customer-centric companies. Subscribe here to learn about best practices and tricks of the trade from experts in Account Management, Customer Success, Sales, and Executive Leadership.
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A show hosted by me, David Ventura, a specialist in training, educating and consulting on practical strategies for harnessing the power of Key Account Management (KAM) in SME’s today. In a world of diminishing customer loyalty, what can business leaders do to retain their top customers, while still adding value. In this podcast I explore some hands-on tips and tactics you can implement today – to remarkably shift your sales culture in your business. The episodes are designed to challenge you ...
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This is Aglowid's podcast, please have fun listening and give feedback :) Aglowid is a trusted Web & Mobile App Development Company with a motto of turning clients into successful businesses. We provide next-gen IT solutions, incorporating research-based insights for enhancing the customer-brand relationship.
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RevOpsAF is the podcast for people who are RevOpsAF and want to learn about everything RevOpsAF! Powered by the RevOps Co-op, the number one community for operations professionals.
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In these days of competitive markets, the business that excels at customer service is the one that will not only maintain their position, but grow. You could answer the question "What is Customer service" by saying that it is about "exceeding" the expectations of the client, not just "satisfying" them. For more written content on this topic, visit: https://learnforfree.biz/category/english/customer-service/ Learn For Free podcast series produced , managed and distributed by https://allsuper. ...
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Welcome to Small Business QUICK WINS - the how-to podcast on exactly how to grow your business. Join us as we dive deep into every aspect of growing a small business, unlocking powerful strategies and game-changing tactics that will revolutionize your approach. Our podcast offers actionable takeaways and practical advice to supercharge your business game. Explore the power of decision-making, the art of nurturing contacts, and the influence of loss aversion in marketing. Discover how anchori ...
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Ever wish you had a business mentor with over a decade of experience whispering success secrets in your ear? That’s exactly what you’ll get when you tune into the top-ranked Online Marketing Made Easy Podcast with your host, 9 to 5er turned CEO of a multi-million dollar business & NY Times Best Selling Author, Amy Porterfield. Her specialty? Breaking down big ideas and strategies into actionable step-by-step processes designed to get you results with a whole lot less stress. Tune in, get ins ...
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Mengenal ET lebih dekat. Mendengarkan ET dan didengarkan ET. Sebuah Pengalaman dan Karya dari ET untuk kamu... Iya kamu... . Season 1 (Podcast) Season 2 (Multi Level Marketing) Season 3 (Business) : Ethics, Retail, Customer Relationship Management, Team Building, Mindset and Innovation, Motivation. Season 4 (Sales) Season 5 (Professional) Season 6 (Psychology) Season 7 (Finance and Capital Market) . Podcast "ET" bisa Anda dengarkan di Spotify, Apple Podcast, & Anchor FM. Follow Instagram @El ...
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How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and over ...
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Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where p ...
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Welcome to our podcast, where we delve into captivating stories, insightful discussions, and thought-provoking topics. Each episode features engaging content, expert guests, and diverse perspectives to keep you informed and entertained. Whether you're commuting, working out, or relaxing at home, tune in to enjoy a unique auditory experience that brings knowledge and inspiration straight to your ears. Join us on this journey of exploration and discovery.
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Podcast con sugerencias y tips de CRM, CX, Ecosistemas, Marketing, Ventas, Servicio, Omnicanalidad, Datos, Comunidades y Redes Sociales (Customer Relationship Management). Ediciones: Cápsulas de Customer Engagement - temas de ecosistemas de CRM Conversaciones de CRM - charlas con colegas, amigos y lideres en la industria Tomando Café con Jesús Hoyos - nos tomamos un café con líderes de proveedores de CRM LinkedIn: https://www.linkedin.com/in/jesushoyos/ Hablemos: https://calendly.com/jesusho ...
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We really can’t predict the future … because nobody can. What we can do, though, is help auto manufacturers recognize, prepare for, and profit from whatever comes next. Auto Supply Chain Prophets gives you timely and relevant insights and best practices from industry leaders.
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Omega Performance Knowledge Series » Podcast Main
Omega Performance: Improving Business in Financial Services
Access new insights and best practices for improving business in the financial services industry from the world-renowned team of experts at Omega Performance. Credit and Risk Management - Sales and Customer Service - Leadership and Change Management
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The From the Tap podcast is hosted by the editors of Kitchen & Bath Business magazine and covers a myriad of hot-topic and out-of-the-box discussions with leading kitchen and bath design industry experts.
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Are you a CEO, business owner, entrepreneur or executive? Then this is the podcast for you. The Complete Man podcast is for men seeking more than just financial success in life. Topics include entrepreneurship, leadership, strategy, marketing, operations, family dynamics, wealth management, buy and selling, mergers and acquisitions and much more. If you own a startup, small business, a larger family enterprise, or lead a public company, this podcast is for you! Build a healthy business. Live ...
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FEEL FREE TO LISTEN TO THIS PODCAST IN ANY ORDER! Order up! We're here to serve up a refreshing glass of The Halo-Halo Show with a scoop of the scoop - Trending topics all around the world. A dash of lighthearted fun, a splash of silly insights, and a spoonful of laughter! Topped with our answers to the burning questions you've sent over to our Leche Flan mail! Hosted by Radio DJ's/Hosts/All-Around Weirdos Rica Garcia and JC Tevez - Bringing you a wonderful mix (*wink wink*) of a good time! ...
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Bank executive insights, unique business strategies, regulatory updates from D.C., and fun banking stories—all this and more on the ABA Banking Journal Podcast, brought to you weekly by the American Bankers Association's award-winning podcast team.
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Welcome to "The Roofing Sales Podcast," the ultimate destination for professionals in the roofing sales industry. Join us as we delve into the world of roofing sales, sharing valuable insights, strategies, and best practices to help you excel in your career. Each episode features industry experts, successful salespeople, and thought leaders, discussing everything from prospecting and lead generation to closing deals and customer relationship management. Whether you're a seasoned roofing sale ...
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Maverick Entrepreneurship Mentoring Podcasts are Niket Karajagi's three decades-plus journey; in business operations and entrepreneurship. Niket Karajagi is a Mechanical Engineer with M.B.A. in International Business Management. He also carries a coveted certification in Entrepreneurship. Niket is an ICF accredited Coach and Global Leader of Future Assessor. These podcasts will assist Entrepreneurs in curating, accelerating, consolidating, scale, and monetize actualized ideas. Take on the jo ...
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Send us a text In this compelling episode of The Customer Success Playbook, Eleni Vorvis, a fractional CS leader and consultant, shares invaluable insights on fostering effective collaboration between Customer Success and Product Management teams. She emphasizes the crucial importance of building strong relationships and understanding mutual goals …
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In this episode, we dive deep into the world of Customer Relationship Management and explore how businesses can build lasting connections with their customers. From understanding customer needs to leveraging CRM tools effectively, we uncover strategies that can enhance engagement, improve retention, and drive business growth. Whether you’re a small…
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How to Truly Operationalize Work Culture w/ Garrett Delph
52:15
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52:15Culture isn’t just a set of values on a website—it’s the daily actions, behaviors, and processes that shape how an organization truly operates. In this episode of Relationships at Work, host Russel Lolacher sits down with Garrett Delph, founder and CEO of Clarity Ops, to dive deep into how to operationalize culture in a way that actually works. Gar…
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Driving Towards Systemness: How Sutter Health Integrates Technology, People & Process
47:13
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47:13Sutter Health’s integration efforts extend far beyond standard IT system mergers. Jacki Monson, SVP, Chief Integration Officer & Chief Privacy Officer at Sutter Health, focuses on holistic transformation—aligning people, processes, and technology across mergers and acquisitions. “We’re not just integrating applications,” Monson said. “We’re integra…
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Jen Stark and Jarrid Green: The DEI Flashpoint and How We Move Forward
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51:26Today I speak with Jen Stark and Jarrid Green, Co-Directors, of the Center for Business and Social Justice. We candidly discuss how DEI and other topics became flashpoints and ideological hostages rather than sustained corporate efforts, and how companies can break this cycle. We explore the questions executives and boards are asking, how companies…
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Getting Yours, with Matthew Lesko (Business, Finance, Government, Entrepreneurship)
22:26
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22:26Advocate and author Matthew Lesko, known to many as the “Question Mark Guy”, has spent over four decades uncovering ways for people to access billions in government grants and funds they never knew were available. Lesko covers the difference between the capitalist and community societies within the US, being a sought-after late-night "backup guy", …
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FROM PASSION TO PROFIT 🍪 Paige Graham on Building a Thriving Bakery Business in New Zealand 🇳🇿
16:00
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16:00In this episode of Small Business Quick Wins, host Jay Schwedelson chats with Paige Graham, founder of Sweet as Choice Bakery, about turning a passion for baking into a successful business. Paige shares her journey, insights on adapting to customer feedback, and tips for managing and growing a bakery. Best Moments: (01:50) Introduction to Sweet as …
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#752: The Art & Science of Sales Page Copy: Tips From Pro Copywriters
36:56
36:56
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36:56Quick tips for writing irresistible copy! From emails to social media and sales page messaging, listen for tricks that will sell your product instantly. In this episode, I share: (4:47) How to clearly define the problem your offer solves (9:40) Simple tips for writing personalized, intimate, and effective sales copy (12:36) A real life example of h…
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With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Are you struggling to find the time to spend on what will move the needle in your retail business? Not sure what should be spending YOUR time on versus what you should be delegating out? In this episode of the Creative Shop Talk Podcast, we are focusing on t…
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Inside Magna’s Strategy: Winning Business Through Early Customer Collaboration
28:25
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28:25What’s the secret to securing big wins in the automotive industry? According to Guillermo Cano, Chief Customer Engineer at Magna International, it all starts with early customer collaboration. Instead of waiting for contracts to be awarded, Guillermo and his team invest in relationships early, working alongside customers to develop smarter solution…
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The Mysteries of Your Subconscious Mind & Is An Electric Car in Your Future?
55:20
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55:20When people see someone in public having a heart attack or stroke or other medical emergency, they often pull out their phones? Bad idea. This episode begins with something ER doctors want you to do and NOT do in a medical emergency. https://www.dailymail.co.uk/health/article-14372699/er-doctor-medical-emergency-darria-gillespie-jay-ladde.html So m…
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Send us a text In this engaging episode of Customer Success Playbook, Terinee Pooler, Atlanta Chapter Lead of Women of Customer Success, shares crucial strategies for developing and operationalizing effective Net Promoter Score (NPS) programs. Drawing from her extensive experience, Pooler emphasizes the importance of proactive customer engagement a…
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Smoke Break - Episode 7: Mastering Multi-Store Merchandising Episode Duration: 8 minutes Join host Mike Hernandez as he shares strategic approaches to implementing effective merchandising across your store network. Learn how to create consistent yet locally-adapted merchandising strategies that drive sales and enhance customer experience. Episode O…
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The Inevitable Shift to Electric Vehicles - Tesla, Musk and Trump
25:57
25:57
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25:57Wall Street Journal reporter Mike Colias discusses his book “InEVitable,” (#1 Amazon) and the unstoppable transition to electric vehicles. Mike is an award-winning journalist who specializes in the automotive industry and exploring challenges and innovations shaping its future. Listen as we discuss EVs, what’s up with Tesla, Trump and Musk, and the…
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How Flavor Has Guided Human History & The Threat of Pseudoscience - SYSK Choice
52:12
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52:12Modern kitchen freezers are actually cruel to ice cream and other frozen foods. This episode begins by explaining why this is and why there is often ice crystals on top of your ice cream and how to prevent them. Source: Professor Richard Hartel author of the book Ice Cream (https://amzn.to/3jNcVrY). Unlike other animals, we humans have gotten reall…
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Looking to build a high-performing RevOps or sales team? 📈 In this episode of the RevOpsAF Podcast, co-host Matthew Volm sits down with Jeremey Donovan, Operating Advisor at Insight Partners, to discuss how applying Moneyball-style hiring strategies can help revenue teams make smarter, data-driven hiring decisions. 👉 What You’ll Learn in This Episo…
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CSP S3 E18 - Eleni Vorvis - Leveraging AI for Enhanced Customer Intelligence
10:16
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10:16Send us a text In this compelling conclusion to our three-part series, Eleni Vorvis delves into the transformative role of artificial intelligence in strengthening the partnership between Customer Success and Product Management teams. Discover how AI is revolutionizing customer feedback analysis, product usage tracking, and strategic decision-makin…
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Harnessing AI's Power: Michael Venidis on Transforming Business Strategies and Leadership in a Digital World
48:48
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48:48Send us a text Michael Venidis makes a triumphant return to the Successful Life Podcast, sharing his journey since the acquisition of RYNO Strategic Solutions and providing fresh insights on the revolutionary impact of artificial intelligence in business. Get ready to learn how AI tools like Claude, ChatGPT, and Perplexity are set to transform the …
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How having joint accounts improves couples’ relationships
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16:11A recent article in the New York Times — “Love and Money: Why Sharing Accounts Is Good for Your Relationship” — explores scholarly evidence for the benefits of couples’ combining their bank accounts. The article features the insights of Indiana University marketing professor Jenny Olson, who appeared in 2023 on the ABA Banking Journal Podcast. For …
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101 - 6 Fan Experience Lessons Learned from Going to Disneyland
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14:35Send us a text In this episode of the Sports Marketing Machine podcast, Jeremy Neisser shares insights from his recent trip to Disneyland, focusing on how Disney creates an unforgettable fan experience. He outlines six powerful lessons that sports marketers can apply to enhance fan engagement, including treating fans as guests, creating emotional c…
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What’s your leadership style? It’s a common question, but the real answer shouldn’t be just one. In this episode of Relationships at Work, host Russel Lolacher challenges the idea of rigid leadership styles and explains why adaptability is key to leading effectively. Different situations call for different approaches—whether it’s authoritative lead…
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59. How to get reviews & testimonials for your small business | Marketing tips for women in small business
12:48
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12:48NEW EPISODES ON THURSDAYS Want more clients? Get more reviews! In this episode, Dr. Lindsay Fletcher shares how to ask for testimonials, collect customer feedback, and use reviews to boost your sales and credibility. What You’ll Learn: ✅ Easy ways to ask for and collect customer reviews ✅ How to automate review requests with tools like NiceJob ✅ Th…
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Terence Mauri, acclaimed author and founder of Hack Future Lab, explains the 3 time horizons of AI as a disruptor, and the difference between "warm AI" and "cold AI". Hear Terence's full interview across Action Catalyst Episodes 478 and 479Von Southwestern Family of Podcasts
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SL S3E8 - "What is Technical Sales" - Amy Venezia, Plastics Family Americas
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46:14Check out the TIES Sales Showdown at www.tx.ag/TIES Visit The Sales Lab at https://thesaleslab.org and check out all our guests' recommended readings at https://thesaleslab.org/reading-list To listen to The Sales Lab Podcast on your favorite apps, visit https://thesaleslab.simplecast.com/ and select your preferred method of listening. Connect with …
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Why We Love Fast Food & What Will Make You Successful
54:24
54:24
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54:24Why is white the most popular car color? While people like whatever color they like, car color can impact things like resale value and whether or not a car gets stolen. Listen as we begin this episode by delving into the world of car colors. https://www.edmunds.com/car-buying/car-color-facts-and-fictions.html The roots of fast food are here in the …
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BOOST YOUR MARKETING WITH HOLIDAYS! Clint Fontanella on Seasonal Strategies
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10:55In this episode of Small Business Quick Wins, host Jay Schwedelson is joined by Clint Fontanella, a content expert at Thryv, to explore how small businesses can leverage both traditional and "fake" holidays to boost engagement and stand out. They discuss creative ways to tie in holidays—like Valentine's Day and March Madness—into marketing campaign…
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#122 Support, Don't Solve: Empowering Leaders to Create Authentic Spaces
45:30
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45:30How can leaders support their teams effectively without falling into the trap of fixing everything themselves? Leah Marone is a psychotherapist with expertise in treating anxiety and mood disorders. She also works with athletes on performance anxiety issues, demonstrating her ability to understand and manage high-stress situations. If you can relat…
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Is bankruptcy a bad thing?
23:48
23:48
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23:48In this episode of Retail Retold, host Chris Ressa speaks with bankruptcy counsel Scott Fleischer , partner at Barclay Damon, about the intricacies of retail bankruptcies, focusing on the Chuck E. Cheese case during the COVID-19 pandemic. They discuss the unique challenges faced by retailers, the role of landlords, and the impact of lender support …
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Promo Insiders: A Comprehensive Recap on Tariffs and the Impact on Promo Companies
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39:20ASI Editors C.J. Mittica and Christopher Ruvo sum up the blitz of tariff news and how suppliers & distributors companies are dealing with it.Von ASI
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Oracle announced the Oracle Fusion Cloud Applications Suite is now available on Oracle EU Sovereign Cloud to enable private and public sector organizations across the European Union. NetSuite announced it is migrating to Oracle Autonomous Database to enable its customers to take advantage of the enhanced security, reliability, and performance of a …
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Overtime with Outland is Action Catalyst host Adam Outland's reflections and commentary on discussions with each of his esteemed and accomplished guests. In this segment, Adam dissects Episodes 478 and 479 with Terence Mauri, acclaimed author and founder of Hack Future Lab.Von Southwestern Family of Podcasts
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CSP S3 E17 - Eleni Vorvis - Product Adoption Monitoring
12:09
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12:09Send us a text This episode dives deep into the intricate relationship between product adoption monitoring and customer success. Eleni Vorvis, a seasoned customer success professional, shares her expertise on implementing effective monitoring strategies and establishing robust feedback loops with product management teams. The discussion explores bo…
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The real story on CRE risk management
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19:11On the latest episode of the ABA Banking Journal Podcast — presented by R&T Deposit Solutions — ABA’s Jeff Huther and Sharon Whitaker rebut a false narrative about how banks are managing commercial real estate credit risk. Expanding on a rebuttal to a New York Fed paper, they explore why measures of distress and undercapitalization used by the New …
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Breaking the Fear of DEI: Why Inclusion is a Business Imperative w/ Toby Mildon
53:58
53:58
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53:58Fear, hesitation, and resistance—why do so many leaders struggle with DEI? In this episode of Relationships at Work, host Russel Lolacher sits down with Toby Mildon, diversity and inclusion architect and author of Inclusive Growth, to break down the misconceptions, challenges, and real business benefits of embedding DEI into workplace culture. Toby…
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Sutter Health’s Data Strategy: Quality & Trust Keys to Spurring Innovation
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29:03Health systems face mounting pressure to leverage data for clinical and operational excellence, but innovation without a solid foundation can be counterproductive. Kiran Mysore, Chief Data Analytics Officer at Sutter Health, emphasizes that true data-driven transformation hinges on balancing innovation with disciplined data management. Scroll down …
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AI’s Future in Healthcare: Balancing Innovation, Regulation, and Practicality
36:49
36:49
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36:49The rapid evolution of AI is reshaping healthcare, but navigating its complexities requires a blend of pragmatism and innovation, according to Dr. John Halamka, President of Mayo Clinic Platform. As health systems grapple with AI integration, the challenge lies in balancing cutting-edge advancements with regulatory constraints and operational reali…
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Building Resiliency Depends on Establishing Key Relationships Before Disaster Strikes
31:46
31:46
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31:46When technology fails, patient care cannot. That stark reality underscores the importance of business continuity planning in healthcare, a subject Anika Gardenhire, Chief Digital & Information Officer at Ardent Health Services, knows well. Having navigated a major ransomware incident, she believes that resilience is not just about preventing failur…
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February Hot Take: A Rant, a Perspective, and a Challenge
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20:15This month's Hot Take is a bit of a hodgepodge. You're going to get the chance the tell me more about you and what you want to see on the show this year (and maybe share what you wish were different) - and I warn you: I'm gonna go on a bit of a rant about how we need to desperately stop moving backwards and band together to keep achieving progress …
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Living in a Post-AI World, with Terence Mauri (Technology, Leadership, Futurism, Education)
21:46
21:46
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21:46Continuing the discussion from Episode 478, Terence Mauri, acclaimed author and founder of Hack Future Lab, talks about having sweet AND sour in your life, teaching wisdom & judgement, tearing down information silos, the 3 forms of curiosity, deliberate reductionism, and other important topics. Mentioned in this episode: Learn more at SouthwesternC…
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In this episode of Small Business Quick Wins, host Jay Schwedelson explains why the first email you send to a new customer or lead is the most important—and how it can make or break future communication success. He shares practical strategies to maximize engagement, improve deliverability, and create long-term customer relationships. ==============…
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#751: The Secrets to Realistic Recurring Revenue with Stu McLaren
47:30
47:30
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47:30Learn membership expert Stu McLaren’s proven strategies for creating predictable recurring revenue that gives you the confidence to grow your business! Get your copy of Predictable Profits In this episode, we discuss: (1:11) The story behind how Stu became the go-to membership expert (9:49) Why less membership content actually creates better result…
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Season 6 Exclusive Kick-Off: Dave & Todd’s Lessons Learned & What’s Ahead
44:14
44:14
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44:14It’s time to kick off Season 6! In this episode, Dave and Todd sit down together for the first time ever to rewind and reflect on the standout themes from Season 5, after speaking with nine highly accomplished industry titans. Get ready to hear their biggest takeaways from Season 5 and dive into all the essential learnings from an action-packed sea…
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Exploring IT’s Role in Addressing Physician Workforce Management Challenges
58:24
58:24
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58:24Healthcare IT leaders are tasked with ensuring physicians are satisfied and productive with the technology in place to do their jobs. Beyond the tools needed to deliver and document care, there are operational requirements that impact costs, job satisfaction, patient access, and ultimately care quality. Workforce management is often overlooked in a…
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Lights, Camera, Healthcare: Houston Methodist Invests in In-Room Cameras to Unleash Innovation
39:13
39:13
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39:13Houston Methodist is betting on an ambitious technology investment: equipping every patient room with high-definition cameras to centralize clinical services, improve efficiency, and enhance patient care. This initiative signals a broader shift toward virtual care integration and data-driven hospital operations, said Roberta Schwartz, EVP and Chief…
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With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Are you feeling overwhelmed at the thought of making a marketing plan for your retail business? Don’t worry - I’m breaking it all down for you in this quick 5 minute episode. I’ll share how independent retail businesses can simplify their marketing by focusi…
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How to Create Real Wealth & The Ways Technology Ruins Relationships
52:42
52:42
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52:42Why do you feel cold sometimes? The obvious answer is that you feel cold when you ARE cold. But could it also be that you feel cold because someone else is cold? In other words, is feeling cold contagious? Listen as this episode begins with explanation. https://www.telegraph.co.uk/news/science/science-news/11340277/If-this-picture-makes-you-feel-co…
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Smoke Break - Episode 6: Building Strong Vendor Partnerships Episode Duration: 8 minutes Join host Mike Hernandez as he reveals strategies for developing and maintaining powerful vendor relationships across your store network. Learn how to transform vendor interactions from simple transactions into strategic partnerships that drive success. Episode…
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Dismantale Doubt and Boost Your Success
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20:11Anne Marie Anderson discusses her book “Cultivating Audacity: Dismantle Doubt and Let Yourself Win.” Anne Marie is a three-time Emmy Award-winning broadcaster, speaker, and one of the most experienced female play-by-play sports announcers in the country. You can see her on ESPN as well as a variety of other networks. Listen for three action items y…
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