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Leading for Business Excellence

PMI - Process Management International

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PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk
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Featuring candid, meaningful discussions that get beneath the surface of issues, this podcast aims to inspire, inform and deliver practical insights on the challenges affecting charity and nonprofit leaders today. For the benefit of leaders across the sector and for people who care about the important work of charities. Tackling a different theme each episode, Dhivya O’Connor, a charity CEO herself, invites top CEOs to share their unique insights, expert knowledge, and lessons learned runnin ...
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we are joined by Linda Linteau, Head of Global Continuous Improvement for SGRE Service, the global market leader in offshore wind power. Linda discusses how combining Lean Six Sigma and Agile methodolog…
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Balancing support with effective challenge; creating an inclusive environment where all board members feel seen; enabling the diversity of the thinking the business needs to lead with agility. Which would you prioritise as a Non-Executive Director (NED)? Join us for an enlightening conversation with Helen Mahy CBE, Chair of the NextEnergy Solar Fun…
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Delighted to have Karim back after 6 months giving update on the shocking financial cost of Human Traffiking and Slavery. The The growth of the Follow the Money strategy is such an important addition to the investigation and interruption of crimes that are conservatively put at costing over 500 Billion dollars a year. Karim Rajwani, B.A, F.C.A. C.P…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares a personal challenge from her journey with dyslexia and dyspraxia. Her story underscores the v…
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For the past three years, as a Human Traffiking expert of considerable experience, Larry has worked as President & Founder of Paradigm Intelligence Ltd, a global organisation that focuses on forensics, investigations, open-source intelligence, force protection and public safety. Website: https://quantusintel.ocugroup. We talk of a wide range of thr…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explains the leadership challenges faced in not-for-profit organisation, emphasising the crucial role of a supportive communit…
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Anne Longfield CBE is the author of Young Lives, Big Ambitions: Transforming Life Chances for Vulnerable Children and Teens. Anne is CEO of the Centre for Young Lives and was Chair of the Commission on Young Lives. From March 2015 to February 2021, she was Children’s Commissioner for England. Anne has spent the last three decades working to improve…
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Have you ever paused to consider how well you're truly listening? In his first 90 days as CEO at Money Advice Trust, Steve Vaid prioritised understanding employee experiences and customer feedback. By identifying key themes and strategic priorities, he’s set the organisation on a path to success through business excellence. A customer-centric focus…
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Jakub Sobik — Modern Slavery & Human Rights PEC Jakub Sobik is a communicator with over one and a half decades of experience of working on addressing modern slavery. He worked at Anti-Slavery International, the world’s oldest human rights organisation committed to ending of all forms of slavery across the world. Now, as a Communications Director at…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Marvin Cooke, Former Executive Vice President of Manufacturing, provides insights into how Toyota Motor Europe maintains excellence through its commitment to fundamental principles, emphasising a proces…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Professor Sally Mackey of The Royal Central School of Speech and Drama as she encourages the reimagining of traditional office spaces to enhance creativity and productivity as a way of c…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as Ali Bolton of the Wye Valley NHS Trust underscores the value of small-scale testing and introduces the empowering concept of "fabulous failure" as a pivotal learning opportunity. Listen to the full episode her…
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What is life and what is dying? Surely, in a world in which we as humans are used to being in control of so many things, why should we not be in charge of when and how we die? If you were diagnosed with a terminal illness, would you want the right to choose euthanasia? Through recent personal experience, Matthew uncovers the true reality for one fa…
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Are you guilty of viewing sustainability as just a compliance exercise? Have you considered what integrating ESG (Environmental, Social, and Governance) initiatives with your business improvement practices will do for the future of your improvement activity? It’s the game-changer that will transform your business and create lasting value, as Jamie …
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as BQF President Karen Leftley discusses the importance of empowering team members to tackle issues within their sphere of influence, and how this frees senior managers to concentrate on strategic imperatives. Li…
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Elizabeth Garnsey and her young son live in New Canaan, Connecticut, where she is Senior Associate Rector at St. Mark’s Episcopal Church. Before that she was ordained to the priesthood in the diocese of New York in 2006 and went on to serve as an Associate Rector in two Manhattan churches, then as a chaplain and religion teacher at an Episcopal sch…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as Marvin Cooke, Executive Vice President of Manufacturing at Toyota Motor Europe, shares what excellence looks like in his operations, emphasising the importance of visiting the workplace and engaging directly w…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Tanya Aitken, the CMI's Chief Product and Marketing Officer, as she emphasises the importance of empathy in leadership and how treating employees with respect can enhance loyalty, productivity, …
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Vince Desmond, CEO of the Chartered Quality Institute, shares his views that the quality profession is not yet ready for the challenges of AI. So, where do we go from here to seize the opportunities? Li…
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Recognising and valuing neurodiversity isn't just about embracing differences—it's about unlocking the full potential of your workforce. Join us for our latest Leading For Business Excellence episode, where Rosie Brighty, founder of Divergent Consulting, shares her career journey with dyslexia, dyspraxia, and ADHD. Listen in as we uncover how inclu…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Professor Sally Mackey of The Royal Central School of Speech and Drama discusses the need for transparency and ethical behaviour when it comes to leading a team in order to foster trust and effective co…
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Ann Marie Christian Independent Safeguarding Consultant qualified as a social worker in 1996. She has worked for various local authoritieson on the front line, in management, Local Safeguarding Children Board Trainer, LADO, Safeguarding advisor to schools, school improvement advisor, Designated Safeguarding Lead trainer and Designated Safeguarding …
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tanya Aitken, Chief Product and Marketing Officer at the Chartered Management Institute, shares her insights on how effective management and leadership programs within organisations lead to better resul…
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"Empowerment is the ability to make choices... and... having economic tools, economic resources is a way of providing the means for those choices." The world has come a long way since 1974 when women in America could not have their own bank account or checking account without their husband’s signature. The 1st United Nations World Conference on Wom…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Vince Desmond, CEO of the Chartered Quality Institute, as he shares what advice he would give to those starting out in the quality profession. He highlights the importance of trusting your intui…
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How can you turn everyday challenges into opportunities for team growth and innovation? In this episode of Leading for Business Excellence, Laura McLaren, the Global Head of Process Experience at Tesco, provides the answer and shares practical strategies for mastering Change Management and Continuous Improvement in large organisations. Hear why a h…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Suraj Patel, Head of Operational Strategy at Capital One. He discusses cultural differences between sectors, emphasizing the focus on efficiency and bottom line in the utilities industry…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Katie Evans, Chief Marketing Officer at Burger King UK, shares examples of brands that have successfully adapted to changing consumer behaviours and expectations. Listen to the full episode here: https:…
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Tim is an anti-human trafficking operative with Destiny Rescue, a Christian non-governmental organization that identifies, rescues and rehabilitates young women and children trafficked into sexual exploitation. Highly trained covert teams infiltrate bars, sex clubs, prostitution rings, online chat groups, the dark web and red-light districts to fin…
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Dr Craig Newman, author of recovery from abuse programme.. A Clinical Psychologist and Innovator, with over 25 years experience in supporting mental health recovery alongside research and innovation. Craig is an author, founder and creator of ‘Get Out Get Love’ which is a proposed universal recovery model from experiences of abusive relationships s…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by Emma Howard Boyd CBE, a leading voice on how we must develop systems to address climate issues and the intrinsically linked cost of living crisis, women leaders and diversity. From the p…
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Visualise a vehicle rolling off the production line every 58 seconds. Each one driven by an organisation at the peak of operational excellence. Are you ready to join these world-renowned leaders in process mastery? In the latest episode of PMI's Leading for Business Excellence podcast, we’re in conversation with the Executive Vice President of Manu…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Jon Manning, Founder & CEO of Arthur Ellis: Mental Health Support, as he talks through the “banana behaviours” that you can incorporate into your life today to improve your own mental health. Li…
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David Mandel International author and trainer on domestic violence. I talked with David about his new book ( see below ) and more widely on his road to where he is today. With over 35 years’ experience in the domestic violence and child welfare fields, David is the creator of the Safe & Together Model, a transformational approach to changing how sy…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we dive into the power of data analysis in problem-solving as Linda Linteau, Head of Global Continuous Improvement for SGRE Service, shares her experience of the book 'Understanding Variation' by Donald…
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With an audacious goal to lift 20m people in Africa out of extreme poverty by 2030, Dianne Calvi, President and CEO of Village Enterprise, joins us to share how they plan to make this happen. Centred around their core value of ‘Ubuntu’, a South African term, which means ‘humanity’ or ‘I am because we are’, Village Enterprise seeks to transform live…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Dr Nicola Millard, Principal Innovation Partner at BT Digital Solutions, as she talks about how we can engage with the next generation in the digital workplace. Listen to the full episod…
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This episode is a slightly different one as it is the recording of the Global Social Work Talk from 28th March 2024. The Global Social Work TALK aimed to deliver “ideas to change the world”. I was one of three speakers on the session. Listen to this episode and hear some of the challenges across the globe for social work today. Keynote Speaker: Pro…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by David Sheldon, Head of Continuous Improvement at St John Ambulance, as he reflects on his positive customer service encounters with the NHS Blood Donation service. Listen to the full epi…
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Did you know that 20% of startups fail in their first year, and less than 50% make it to their fifth year? To help you beat the odds, Jason Hill, Chairman and Chief Engineer of Hill Helicopters, joins us in the Leading for Business Excellence studio to share his experience and views on the key ingredients for leading a startup venture. From a child…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Claire Miles, former CEO at Yell, as she reflects on the need for Leaders to communicate more regularly, honestly, and openly with employees. Listen to the full episode here: https://pmi.co.uk/k…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Jade Wilcox, MD of Wilcox Limousines, as she unpacks her relationship with fear, the power of self-talk and addressing imposter syndrome. Listen to the full episode here: https://pmi.co.uk/knowl…
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Andrew Wallis OBE founded Unseen, the Leading UK Anti-Slavery Charity. It’s an organization that fights tirelessly against all forms of slavery. Today’s podcast covers ground related to law enforcement, survivor’s welfare, training, the world wide nature of the crimes, predictions and the under application of legislation. Unseen provides safe housi…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Matt Lindley, a commercial airline and former RAF-trained fighter pilot, as he talks about the motivational power of team debrief sessions. Listen to the full episode here: https://pmi.co.uk/kno…
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Dame Julia Cleverdon is a passionate and practical campaigner who has gained an international reputation for 'connecting the unconnected', inspiring individuals and organisations to work together for the common good. Tune in now to hear how Julia's faith compels her to reach out to the marginalised in society: bringing light to an often very dark w…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Tim Schmeisser, VP of Commercial Transformation at Kimberly-Clark, as we explore the positive impact coaching can have on your Leadership skills and personal development. Listen to the f…
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Traffiking and Slavery. Follow the Money. Such an important addition to the investigation and interruption of crimes that are conservatively put at costing over 150 Billion dollars a year. Karim Rajwani, B.A, F.C.A. C.P.A. ACAMS talks to me of his extensive history in several settings helping combat these scourges on our communities. We discuss the…
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Do you want a Leadership blueprint to help reshape your organisation's Continuous Improvement culture? Are you seeking to establish a robust Continuous Improvement methodology? Are you looking to foster a dynamic way of working? We talk to an engineering powerhouse with a global presence in 50 countries, a workforce of over 15,000, AND an award-win…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Mark Beazley, Chief Executive of The Kennel Club, as he reflects on his 12 years in the army and how it shaped his understanding of stakeholders, consensus, and direction. Listen to the …
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