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A show that aims to learn the stories and lessons of fellow entrepreneurs. Discussions will focus on marketing, financial statements, personnel development, Goal setting, and much more. If you're anywhere between wanting to go out on your own, or an owner of a successful company, or looking to take it to the next level, this podcast is for you!
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Bug Bux Podcast

Eric Bassett and Jake Claus

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Bug Bux Podcast is designed to help pest control owners start and rapidly scale their company. The hosts, Eric Bassett and Jake Claus, are experts in the pest industry, and they are committed to providing the best guests and resources to help entrepreneurs. Their goal is to help you become a bug money millionaire. Eric Bassett started out as a door-to-door sales representative in 2008. Then he quickly worked his way into upper management and a sales director role before joining Natura as an ...
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'Scaling Through Structure' is more than just a podcast; it's a strategic ally for Directors and VPs in the B2B realm who are navigating the complexities of scaling their businesses. Born from the need to address the unique challenges you face – from revamping your marketing strategies to optimizing your tech stack – this podcast is your guide to turning potential setbacks into your greatest successes. Think you'd be a great guest on the show? Apply at https://podcast.atakinteractive.com/pod ...
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The Benj and Sailor Show

Benj and Sailor Compas

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Welcome to The Benj and Sailor Show! Your hosts are recent entrepreneurs and long-time members of the Church of Jesus Christ of Latter-Day Saints. This podcast is perfect for young men & women aged 18-25 within the Church of Jesus Christ of Latter-day Saints on their journey to personal and entrepreneurial success. Whether you're stuck in a 9-5 job, seeking confidence to start your own business, or navigating relationships and personal growth, we're here to help! Trust us, this is the only " ...
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GTM Flow is a revenue catalyst consultancy focused on helping leaders achieve growth and revenue goals. Joelle Kaufman, the CEO, emphasizes the importance of two key factors: having desirable products and leading people effectively. She believes in authentic leadership, understanding one's communication style, and managing stress effectively. She a…
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In today’s episode, Eric and Jake discuss the importance of customer engagement in the pest control industry. They emphasize that spending extra time with customers, understanding their needs, and celebrating wins can significantly enhance retention and create positive word-of-mouth. The conversation also highlights the inspection process as a valu…
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In today's episode, Eric and Jake record from Pest World in Denver, Colorado. They highlight the importance of networking opportunities at Pest World and reflect on the educational content available, including vendor education and new technology in the pest control industry. They emphasize the dual purpose of their presence at the event: engaging w…
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In any company, the implementation of new policies can often be met with resistance or misunderstanding. In today's episode, Eric and Jake dive deep into the complexities of implementing policy changes within a pest control company, using their recent experience with box elder bugs as a case study. They also emphasize the need for clear communicati…
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In the pest control industry, it is essential to recognize when a customer may not be worth the trouble. In today’s episode, Eric and Jake address the challenging decision of when to fire a customer. Sometimes, despite the effort to gain and retain customers, certain clients can be more trouble than they're worth. This includes customers who are ab…
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Customer retention is essential for sustainable growth and profitability. In today's episode, Eric and Jake welcome Erik Maki with Service First Pest Management. Erik shares why companies often lose accounts not necessarily to competitors stealing them, but due to a failure to provide perceived value. When customers feel informed and valued, they a…
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Attending industry events, such as PestWorld, provides a unique opportunity to meet vendors and fellow pest control professionals. In today's episode, Eric and Jake welcome a very special guest, Allan Draper with .proof Pest Control. Allan shares his experience at PestWorld and encourages attendees to step outside their comfort zones, engage with o…
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One of the most pressing challenges faced by PCCs is managing incoming calls from potential customers who fall outside their service areas or require services they do not offer. In today's episode, Eric and Jake welcome Phil Kirkeiner, co-founder and CEO of Baton Leads. Phil shares his unique path from studying music to becoming an accountant, and …
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Your host, Austin LaRoche, talks with the CEO and Founder of RKS Design, Ravi Sawhney. Ravi shares his nearly 50-year journey in the design industry, discussing the evolution of RKS Design and shifts in client engagement from tactical to strategic. He emphasizes the importance of collaboration and human-centered design in creating impactful solutio…
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Positive interactions with customers can create a ripple effect within the community. When customers have a good experience, they are more likely to share that experience with others. In today's episode, Eric and Jake discuss several key strategies that PCOs can implement to maintain a positive impact on the industry. In addition, they share insigh…
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Your host, Austin LaRoche, talks with the Founder, Executive Leadership Coach, and HR Strategist of Marilyn Rosa Consulting Solutions, Marilyn Rosa-Green. Marilyn shares her journey into HR, emphasizing the importance of sustainable growth and employee well-being. She discusses the role of a fractional chief people officer, strategies for bridging …
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Whether you're in sales, customer service, or a technician in the field, connecting with your customers personally can make all the difference. In today's episode, Eric and Jake share insights from their own experiences in sales and customer service training. They discuss how a well-crafted script can help your team connect with customers and ensur…
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Your host, Austin LaRoche, talks with the Vice President of Products and Services at ZeroedIn Technologies, Keith Goode. Keith discusses the company's origins, growth, and product evolution, emphasizing their focus on integrating data from various HR systems to provide comprehensive insights. He highlights the challenges and strategies of working i…
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Training salespeople in the pest control industry with honesty, integrity, and a high level of professionalism is essential for the success and reputation of your business. In today's episode, Eric and Jake discuss the importance of being proactive and well-informed about regulations in the pest control industry. In addition, they both share their …
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Communication, education and retention, are all key components of running a successful pest control company. In today's episode, Eric and Jake welcome Paul Townsend, the Operations Manager for Animal & Insect Pest Management Inc. Educating customers about the services being provided, the potential risks associated with pest infestations, and preven…
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In today's episode, Eric and Jake welcome Noah Besheer, the fourth-generation president of Gunter Pest and Lawn. Noah demonstrates a strong commitment to incorporating green and sustainable practices into his pest control company. This dedication is evident through initiatives such as the use of electric vehicles and solar power in the company's op…
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This episode comes with a sensitive content warning as it covers topics such as mental illness, family trauma, suicide, and the loss of a child. In today's episode, Eric along side with Jake and Jana navigate the aftermath of the tragic loss of their 14-year son, Jess Melvin Claus. Throughout the episode, they emphasize the importance of recognizin…
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Building relationships and actively participating in industry associations are key factors in creating opportunities for mergers and acquisitions in the pest control industry. In today's episode, Eric and Jake welcome Michael Bosco from Safe Haven Pest Control. Michael discusses the importance of building relationships, networking, and staying enga…
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Building a strong team with aligned core values is crucial for the success and growth of your pest control company. In today's episode, Eric and Jake welcome Josh Fleener, President of Pest Pros Pest Solutions. Josh shares insights into scaling his business, developing a strong team culture, and the core values that have driven his company's growth…
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As a PCO, it's okay to have opinions and engage in political discussions, but it's crucial to be intentional about what you say publicly. In today's episode, Eric and Jake discuss why business owners should be cautious about making public statements that could be polarizing. The goal is to ensure that your business remains focused on what truly mat…
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Your host, Austin LaRoche, talks with the Business Startup Expert, Investor, Pest Control Guru, and Business Podcaster, Allan Draper. Allan shares his journey, emphasizing the importance of strong partnerships, adaptability, and hiring the right talent. He discusses his "Who, not how" approach, focusing on finding the right people to solve problems…
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In today's episode, Eric and Jake dive into the world of digital marketing with special guest, Mat Rogers, COO of Lizard SEM. Mat discusses the latest features in Google's digital marketing landscape and how they impact pest control companies. If you want to stay ahead of your competitors and drive engagement, don’t miss this information packed epi…
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Your host, Austin LaRoche, talks with the Co-Founder and CTO of Jugl, Arun Prasad Jaganathan. Jugl is a mobile-first app for small business orders, operations, and delivery management. Arun Prasad discusses Jugl's evolution from a chat app to a task management tool, driven by user feedback. He highlights the app's unique value for non-tech-savvy SM…
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Whether it's through digital marketing, community involvement, or direct engagement, there are numerous ways to grow your pest control company. In today's episode, Eric and Jake address a question posted from Dominion Pest Control in the Bug Bux+ Facebook Group. Dominion Pest Control is a new company looking for advice on how to get customers. Eric…
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In today's episode, Eric and Jake had the pleasure of hosting Jim Fredericks, the Senior Vice President of Public Affairs at the National Pest Management Association (NPMA)/Executive Director of the Professional Pest Management Alliance (PPMA). Jim shared a wealth of knowledge about the resources and opportunities available through NPMA and PPMA, w…
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Light the candles and get ready to sing, because it's America's birthday! In today's episode, Eric and Jake discuss the significance of America as the land of opportunity and the impact of immigrant heritage on their entrepreneurial journey. They explore the value of hard work, the freedom to pursue happiness, and the unique opportunities available…
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Trouble finding your person? This is one of the most important decisions of your life, and it has to be yours. Include God in that decision. Ask questions and then listen! Newest episode of the Benj and Sailor Show is live now on all platforms! #RelationshipAdvice #MarriageTips #FaithAndLove #MakingBigDecisions #TrustInGod #benjcompas #benjandsailo…
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This is why you need a coach! We are joined by the incredible Brandon Buck for today's podcast! We take a deep dive into his coaching business & how he helps individuals & companies be “successful” everyday! Don't miss this episode! Out on Youtube, Apple and Spotify. 00:32 Introduction 01:56 Growing up on a Farm 03:41 From Teacher to Professional C…
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In today’s episode, Eric and Jake welcome Erik Anderson, owner of Utah Pest and Lawn. Erik shares his experience in sales, management, and entrepreneurship, highlighting the importance of integrity in sales, the power of networking and starting his own pest control company. Topics include: Introduction (0:00) The Journey of Erik Anderson: From Sale…
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Your host, Austin LaRoche, talks with the Founder and CEO of Apollo 21, Danny Nathan. Apollo 21 stands out by combining elements of management consultancy, product design, and venture studio. This hybrid model allows the company to build new products, help clients from ideation to launch; launch new ventures, assist in creating and scaling new busi…
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In today’s episode, Eric and Jake discuss the challenges and strategies of managing a pest control company during the peak season. They cover topics such as customer expectations, triaging reservices, staffing, and the use of social media for education and brand building. Topics include: Introduction (0:00) Creating the Right Expectations From the …
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“Show me your friends, and I’ll show you your future” Go listen to this episode of the Benj & Sailor Show where we discuss: How much power you’re giving to your friends 😬😬 Chapters: 00:00 Introduction02:46 The Top 5 Content You Consume 05:30 Influencers Are Your Friends 06:11 Benj’s Friends in High School 09:07 Stop Giving Power To Your Friends 09:…
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Building a strong team dynamic based on trust and support is essential for the success of your pest control company. Today Eric and Jake welcome Billy and Taylor Wright, owners of Zona Pest Solutions. Billy and Taylor highlight the importance of early hiring to drive growth for their business. By bringing on a new employee, they were able to focus …
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Every 18-25 year old needs to read these books. From needing motivation, to learning how to sell, to controlling your fears, to learning how to find personal peace with the Atonement of Christ, this podcast covers it all. Thanks again for tuning in to the Benj & Sailor Show! Chapters: 00:00 #1 Introduction01:30 #2 Can't Hurt Me by David Goggins03:3…
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In today's episode, Eric and Jake have the pleasure of interviewing Scarlett Nolan, the president of Truly Nolan of America. Scarlett discusses the significance of intentional culture in companies, emphasizing the need for proactive discussions and actions to shape a positive work environment. Scarlett also talks about the challenges and benefits o…
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Interested in Influencer Marketing? From an influencer perspective or a brands perspective?? This episode we cover: 🔥 How to land brand deals as an influencer 📈 How to use influencers in your small business 💪 How we’re planning on leveraging influencer marketing. Check out this week's episode of The Benj & Sailor Show! New drops every Wednesday 🙏🏻🙏…
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Your host, Austin LaRoche, talks with the Founder and CEO of Tykr, Sean Tepper. While traditional brokers like Robinhood or TD Ameritrade facilitate the buying and selling of stocks, Tykr addresses a more fundamental challenge: helping investors, especially those new to the market, understand whether a stock is a good investment. With over 40,000 s…
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In today's episode, Eric and Jake have the pleasure of welcoming back Cameron Bawden a serial entrepreneur and the owner of Hype Farm Premium Home Services, which oversees several successful brands including Green Mango Pest Control. Cameron shares valuable insights on how he has significantly improved his company's profit margins and strengthened …
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EpIn today's special Memorial Day episode, Eric and Jake welcome Matt Thompson, owner and CEO of BugPro Pest Control. Matt shares his inspiring journey from being an Airborne Ranger in the United States Army to unexpectedly finding a fulfilling career in pest control. His military background not only instilled a strong sense of discipline and integ…
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Your host, Austin LaRoche, talks with the Founder of My Amazon Guy, Steven Pope. Amazon's vast customer base presents a lucrative opportunity for sellers, but as Stephen highlighted, it's not without its challenges. The platform's complexity demands a strategic approach and a solid understanding of its inner workings. Stephen emphasized the importa…
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How many of you are struggling w/ high turnover? And left wondering, what can I do? Tune in to hear our opinions on what makes an employee happy and what you can do to help them stay w/ your company. We all know, high turnover in ANY business can be extremely detrimental. So turn it on & apply what you learn from The B&S Show New episodes drop ever…
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In today's episode, Eric and Jake had the pleasure of welcoming back Colton Gonzalez and Eric Salgado with Firehouse Pest Control. These returning guests shared valuable insights into their journey from firefighting to pest control, emphasizing the importance of integrity and customer service in their business model. In addition, by establishing a …
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Your host, Austin LaRoche, talks with the Expert EOS Implementer of EOS Worldwide, Mike Abercrombie. Mike introduced the Entrepreneurial Operating System (EOS), a set of simple yet powerful tools for managing and running an entrepreneurial business. EOS focuses on three core elements: vision, traction, and health. Vision is about getting your leade…
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Storytelling is a powerful tool that can be used to build connections and trust with customers, clients, and employees. In today's episode, Eric and Jake welcome Shane Mantz, the regional operations manager at Magna Pest Solutions. Shane discusses the importance of creating a strong brand identity based on core values. In addition, by understanding…
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Your host, Austin LaRoche, talks with the President and CEO of LaBov & Beyond Marketing Communications, Barry LaBov. Barry's career trajectory is as fascinating as it is inspiring. Imagine transitioning from a rock musician and jingle writer to spearheading a full-service ad agency. That's exactly what Barry did over 40 years ago. But it wasn't jus…
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In today’s episode, Eric and Jake welcome Dennis Kuchta, founder and CEO of Wise House Environmental Services in South Florida. Dennis sheds light on the struggles many business owners encounter in attracting individuals with a strong work ethic and commitment to their roles. He also expresses his concerns about not wanting to sacrifice customer ca…
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