Send us a text message! Self-care isn’t always easy. Especially when your travel program doesn’t prioritize traveler wellbeing. On this episode, Chad and Miriam connect with Amélie Losanes, one of Advito’s expert managing consultants, about the importance of traveler wellness and the steps companies can take to push wellness forward. Plus, she shar…

Send us a text message! Connections Success Stories showcase how our clients use BCD technology to optimize their travel programs. These quick stories highlight what BCD has done for clients, and what we could potentially do for yours. On this episode, Chad connects with Gabby Davis, multi-national program manager, and the pair discuss how a global…

Send us a text message! Alissa Merlino, Sr. Director, Global Solutions Engineering, joins Miriam and Chad on this episode for a conversation around spend management - from a slightly different angle. Alissa constantly has conversations with travel managers, travel buyers, and spend management vendors and sometimes those conversations lead to debunk…

Send us a text message! Connections Success Stories showcase how our clients use BCD technology to optimize their travel programs. These quick stories highlight what BCD has done for clients, and what we could potentially do for yours. On this episode, Chad connects with Tara Volpintesta, global program manager who works closely with this success s…

Send us a text message! It seems like you can’t go a day in business travel without hearing the term NDC - why are we still talking about it? On this episode, Chad and Miriam connect with Thane Jackson, SVP, global distribution strategy. Thane shares his perspective on why the NDC conversation should have just stayed in the background, how NDC is s…

Send us a text message! Most of us assume that air leakage (or off-program/ off-channel bookings) are a thing of the past, right? We have new technologies and innovations that have solved the issue. Well, in this episode, Chad and Miriam connect with Olivier Benoit, Senior VP with BCD's consulting arm Advito and what Olivier shares might surprise y…

Send us a text message! Rossana Martin is back to connect with Chad and Miriam about the state of our industry and this is one episode you don't want to miss! Rossana takes us "around the world" to discuss industry insights, giving special attention to air and hotel rates in each global region, as well as what she's hearing about A.I. and advice fo…

Send us a text message! Happy Pride month! On this episode, Chad and Miriam connect with Patrick Pickens, V.P. of global sales and Christine Connolley, Sr. Manager, global crisis management, and the quad discuss the realities of being part of the LGBTQIA+ community in business travel. Christine details her views from a risk management perspective, …

Send us a text message! On this episode, we’re celebrating Earth Day as Chad and Miriam connect with Jerome Cochet, Co-founder and CEO at our BCD marketplace partner goodcarbon. Jerome explains how we can’t solve the climate crisis until we address the nature crisis, why travel programs should focus on high-quality, nature-based projects to help me…

Send us a text message! Travel managers are busy. They need answers to questions and data insights when they want them, and those answers need to be custom built and flexible. But travel data is not known for being fast, or flexible. In fact, digesting travel data often results in lengthy wait periods and hours of sorting and pivot tables. Sound fa…

Send us a text message! What's the difference in neurodiversity and a neurodivergent person? On this episode, Chad and Miriam explore that topic and what programs need to know about their neurodivergent traveler population. Joining the conversation are Yvette Bryant, SVP of DE&I at BCD Travel as well as Robert Shen and Sandra Kaspar from United Air…

Send us a text message! International Women's Day is March 8, 2024, and to celebrate, we're connecting with two female-focused leaders about what travel managers, travel programs, and allies should think about when it comes to women in business travel. Our regular host, Miriam Moscovici, is joined by Simone Gray, and the two connect with Carolyn Pe…

Send us a text message! Connections Success Stories showcase how our clients use BCD technology to optimize their travel programs. These quick stories highlight what BCD has done for clients, and what we could potentially do for yours. On this episode, Chad connects with Tim Colby, who oversees this success story’s global group air program about ho…

Send us a text message! Data - and especially travel data - is everywhere. But how can travel managers take control of multiple data streams and gain valuable insights to make strategic decisions? Well, that's exactly what Chad and Miriam explore on this episode. Shelley Fletcher-Bryant, Vice President, Advito, connects with the hosting duo to talk…

Send us a text message! Love is in the air! Since this episode is published on Valentine's Day, Chad and Miriam are trading in their podcast duties to play gameshow hosts. They connect with Simone Gray from the BCD Marketplace team. As Chad and Miriam describe several types of travel programs, Simone plays matchmaker and suggests the right BCD Mark…

Send us a text message! What happens when companies miss out on a smart solution? They get left behind. On this episode, Chad and Miriam reconnect with Alissa Merlino, Sr. Director, Global Solutions Engineering, about spend management strategies. Alissa is passionate about payment solutions and, as a traveler who experienced much anxiety when it ca…

Send us a text message! We're back, baby! Season 2 of Connections with BCD Travel finds hosts Chad Lemon and Miriam Mosovici reconnecting after a few months off. The two introduce a new segment to the podcast, give a sneak peak into some topics that will be covered this season, and bring on some colleagues to talk about investments, strength and in…

Send us a text message! Traveler experience is top of mind for most all travel programs, but what is BCD doing to enhance your traveler's journey? On this episode, Chad and Miriam reconnect with Hannah Kahn, Sr. Director, Product Planning, and the trio discuss what travelers want these days, who the modern business traveler is, and Hannah leaks an …

Send us a text message! As we close out 2023, our final season 1 episode has Chad and Miriam connecting with Stephan Baars, President & CEO, and Mike Janssen, COO and CCO. The group discusses everything from Stephan and Mike's BCD origin stories to what they've heard in 2023 to what excites them about 2024. The episode includes their personal messa…

Send us a text message! Each quarter, we talk to a BCD senior leader about the state of the travel industry, discuss what they're hearing and illustrate how BCD is meeting client needs. This quarter, we welcome Jorge Cruz, Executive Vice President. Jorge discusses everything from what his team is hearing from travel managers, BCD's global footprint…

Send us a text message! Join Chad as he speaks with Amy Dalton, Senior Vice President at BCD Travel, for program housekeeping tips. In this quick episode, Amy reminds travel managers what they should be thinking about this quarter to keep their program optimized. Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/b…

Send us a text message! You might not have A-list celebrities and journalists heading to war-torn areas in your travel program, but we can all learn from the unique needs of this vertical. On this episode, Chad and Miriam connect with Carolyn Roome, Vice President, BCD Media & Entertainment. The trio discuss everything from traveling with support a…

Send us a text message! "Experience shows that our differences fuel innovation for our company, clients and communities." That's a quote straight out of BCD's diversity, equity and inclusion playbook. But how does DE&I influence travel technology? Digital accessibility is vital in business travel and on this episode, Chad and Miriam connect with Yv…

Send us a text message! It’s no secret that BCD leads in life sciences travel programs, but there are lessons to be learned from this unique vertical that apply to all travel programs. On this episode, Chad and Miriam connect with Teri Miller, Executive Vice President, and Ashley Williams, Global Vice Present, and they illustrate how listening is v…

Send us a text message! Everyone is talking about artificial intelligence (AI) these days, but what does it mean to the world of business travel? In this episode, Chad and Miriam connect with Yannis Karmis, Sr. Vice President, Product Planning & Development, to talk all things AI. Yannis illustrates how using AI is nothing new in business travel, h…

Send us a text message! Each quarter, we talk to a BCD senior leader about the state of the travel industry, discuss what they're hearing and illustrate how BCD is meeting client needs. This quarter, we welcome back Rossana Martin, Senior Vice President of Global Sales, as she discusses everything from regional recovery, BCD's global footprint and …

Send us a text message! Business travel is back, but is it back globally? On this episode, Chad and Miriam connect with Jonathan Kao, Managing Director, Greater China, about the reemergence of travel in the Asia-Pacific region. While this part of the world has been slower to reopen from the pandemic, Jonathan illustrates the importance of this vita…

Send us a text message! As the workforce evolves, companies are relying more and more on independent contractors, freelancers, consultants, and mobile professionals to travel on their behalf. However, the travel industry's legacy systems are not equipped to easily support travel for non-full-time employees. On this episode, Chad and Miriam connect …

Send us a text message! On this HOT TAKE, Miriam connects with Katie Scotti, Director, Partnerships & Integrations, to discuss how travel programs are consuming their own data via APIs. Katie illustrates how programs are using travel data to streamline processes and enhance the traveler experience. This five minute HOT TAKE gets to the heart of con…

Send us a text message! On this Connections HOT TAKE, Miriam connects with Simone Brownlee, Sr. Manager, Product Marketing, and discusses the BCD Marketplace (formerly known as SolutionSource). Simone talks about what the Marketplace is, recent updates, new categories and partners. This 3 minute HOT TAKE zeros in on how programs can tailor implemen…

Send us a text message! We all keep hearing about "the digital transformation of managed travel" but what does that really mean? After all, every TMC has a variety of digital products and solutions, right?. On this episode, Chad and Miriam connect with Heather Wright, Vice President, Global Product Marketing, to discuss three of BCD's best (and som…

Send us a text message! The concept of reporting up isn't new. On this episode, Amy Dalton, Senior Vice President, connects with Chad and Miriam on the best ways to formulate a communication plan and offers tips on how to tie relevant KPIs and metrics to those communications. Plot twist: Your C-suite isn't the only one interested in what you (as th…

Send us a text message! On May 11th, we announced that John Snyder, BCD Travel’s President & CEO, would be retiring after 30+ years with the company, and former BCD CFO, Stephan Baars, will assume the position on July 1. But, how do you say goodbye after three decades? Chad and Miriam connect with John as he looks back at BCD’s path from regional a…

Send us a text message! Payment & expense was recently named as one of the top friction points for travelers, based on a BCD Travel research report. Alissa Merlino, Director, Global Solutions Engineering, connects with Chad and Miriam to discuss Digital Invoice Management. What is it, how can it help, and what's the implementation period? Alissa an…

Send us a text message! In this Connections HOT TAKE, Chad connects with Erin Singleton, Sr. Director, Marketing, about Advito's Sustainable Collaboration Practice. Erin discusses what the collaboration is all about, some of the services that Advito can customize for travel programs, and the industry-leading calculations Advito uses to help travel …

Send us a text message! Sustainability is on the tip of everyone's tongue these days - but what does it really mean to BCD, to travel programs, and to travelers? Chad and Miriam connect with Olivia Ruggles-Brise, BCD's new VP of Sustainability, to cut through the greenwashing and get straightforward answers. Listen and learn as Olivia guides us thr…

Send us a text message! Each quarter, we'll be talking to a BCD senior leader about the state of the travel industry, discuss what we're hearing and how BCD is meeting our clients' needs. This quarter, Rossana Martin, Senior Vice President of Global Sales joins us. She has her finger on the pulse of the industry and gives great advice on what trave…

Send us a text message! How can you ensure booking compliance, savings and the best hotel rates? Stop being afraid and rethink your hotel content strategy - that's how! In this episode, April Bridgeman, SVP, Hotel Solutions, Advito, & Sustainability, shares success stories and offers advice on the best ways to optimize your hotel content. Let your …

Send us a text message! Join Chad as he asks Amy Dalton, Senior Vice President at BCD Travel, for program housekeeping tips. In this quick episode, Amy reminds travel managers what they should be thinking about this quarter to keep their program optimized. Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-trav…

Send us a text message! Duty of care is the most important area of concern for business travelers - that's no secret. But what can travel managers do to up their DoC game? Lise Lévesque, Senior Crisis Program Manager for BCD Travel joins this episode to discuss duty of care's history, travel risk management as a whole, and offers advice to promote …

Send us a text message! In this Connections HOT TAKE, Miriam connects with Damon Meek, BCD Travel's Vice President of Client Shared Services, about how travel managers can use the CSS team, and their own data, to find solutions that they never knew existed. This five-minute HOT TAKE explains how to start the conversation with CSS and what your prog…

Send us a text message! Travel data gets a bad rep... but why? Woody Tatum, BCD's VP of Travel Data & Insights, joins this episode to dispel negative feelings towards travel data, how travel managers should be using the data that's available to them, and what the long-term vision is for the providing the best data in the industry. Chad and Miriam a…

Send us a text message! Just like business travel, the world of digital payments is evolving rapidly. On this episode, Adrian Clarke, Senior Manager, Commercial Payment Solutions, discusses everything travel managers should be thinking about as it relates to spend management. Are virtual cards really all they're cracked up to be? Or is central bill…

Send us a text message! Getting employees to book in policy doesn't have to be difficult, you just have to shift your mindset (and communication strategy). On this episode, Kelly Ellis, Global Traveler Engagement Practice Lead for Advito (BCD Travel's consulting arm), shares advice, success stories and tips on how altering your traveler messaging c…

Send us a text message! Business travel is changing, but that's nothing new. In this episode, Kjarsten Philipsen, BCD Travel's Senior Vice President, Americas, discusses the top trends in business travel right now. Kjarsten (or KJ as he's commonly known) also offers listeners tips and advice on how to optimize their travel programs. Join hosts Chad…