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Techtonic is the podcast that's all about groundbreaking progress in your tech job search. Whether you're a tech professional on the hunt for your next big opportunity or a team leader looking for expert insights on navigating the tech hiring market, this is the place for you. Every episode, we bring you real stories, struggles, resume hacks, professional branding, and success tips directly from those in the trenches and top hiring managers.
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TECHtonic: Trends in Technology and Services

Technology & Services Industry Association

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Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.
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In this episode host Thomas Lah sits down with Eduardo Coloma, the CEO of Maptek, a leading provider of software and hardware solutions for the mining industry. This episode delves into Maptek's journey from traditional business models to a subscription-based "as-a-service" transformation, highlighting the challenges and strategies involved. Eduard…
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In this engaging interview, Shannon Gregg shares her journey from traditional CRM systems to becoming a prominent Salesforce expert. She emphasizes the importance of blending people, processes, and technology to enhance customer satisfaction. Shannon offers valuable advice on career pivots, handling imposter syndrome, and effective networking strat…
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The surveillance state is here: discussing with Byron Tau, author, "Means of Control" Tomaš Dvořák - "Game Boy Tune" - "Mark's intro" - "Interview with Byron Tau" [0:03:50] - "Mark's comments" [0:42:51] Rocket 808 - "Under Surveillance" [0:54:13]https://www.wfmu.org/playlists/shows/141329Von Mark Hurst and WFMU
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Ultra-processed food w/Mark Schatzker and "Food, Inc. 2" Tomaš Dvořák - "Game Boy Tune" - "Mark's intro" - "Interview with Mark Schatzker" [0:08:31] - "Mark's comments" [0:47:01] Sir Robert Orange Peel - "TikTok is frying my brain" [0:54:41]https://www.wfmu.org/playlists/shows/140831Von Mark Hurst and WFMU
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Join Thomas Lah in the latest episode of TECHtonic as he delves into the transformative power of AI in educational content creation. In this episode, Thomas engages in a thought-provoking conversation with Sarah Sedgman, CEO of LearnExperts, the AI tool that revolutionized OpenText's educational material production. Sarah shares her vision of democ…
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Johnny 5 - "." BMO - "." Conky 2000 - "." Wall-E - "." Bender - "." Gumby Robots - "." T-1000 - "." SAM The Wake & Bake Morning Show Computer K9 - "." Iron Giant - "." Transformers OLD ONES Mr. Roboto - "." Crow T. Robot ROOMBA Paulie's Robot - "." Robbie Junior - "." Mechanical Turk - "." Fuureal - "." Nanobot Alpha 5 - "." Furby - "." Rosie the R…
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Artificial Intelligence (AI) and Generative AI (Gen-AI) have the potential to transform insights, processes and provide a competitive edge for B2B technology firms. But in reality, few companies have developed a complete AI roadmap, and many have yet to begin evaluating opportunities for leveraging AI and Gen-AI across the enterprise. In this execu…
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Host Thomas Lah welcomes David Judge, Partner, General Manager Global Customer Success at Microsoft, to explore the transformative impact of artificial intelligence on scaling customer success. As Microsoft leverages AI across its extensive service offerings, Judge provides an insider's view on how these technologies are improving customer interact…
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Ulises Mejias and Nick Couldry on “Data Grab: The New Colonialism of Big Tech and How to Fight Back.” Tomaš Dvořák - "Game Boy Tune" - "Mark's Intro" [0:00:04] - "Interview with Ulises Mejias and Nick Couldry" [0:04:42] - "Mark's comments" [0:45:00] Rocket 808 - "Under Surveillance" [0:54:39]https://www.wfmu.org/playlists/shows/139638…
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In this enlightening episode of Techtonic, Community Leader, former recruiter, Department Leader, diversity & inclusion activist, and Salesforce MVP Hall of Famer Stacey Whitaker joins hosts Jared Tang and Bob Gerst to delve into her transformative journey within the Salesforce ecosystem. Highlights of this episode include: What recruiters and hiri…
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AI-generated music: a conversation with Michael Shelley, WFMU DJ Tomaš Dvořák - "Game Boy Tune" - Machinarium Soundtrack - "Mark's intro" - "Interview with Michael Shelley" [0:06:21] - "Mark's comments" [0:44:19] AI - "The Techtonic Twist" - n/a [0:55:21]https://www.wfmu.org/playlists/shows/139403Von Mark Hurst and WFMU
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This May, TSIA will host our INTERACT conference in Orlando, showcasing an engaging panel discussion on deploying and optimizing AI hosted by Thomas Lah. Pattabhi Raman, VP of Digital Experience at Informatica, will join the distinguished panel. Recently, Thomas had the privilege of conversing with Pattabhi, gaining exclusive insights into Informat…
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Eve Herold, author, "Robots and the People Who Love Them" Tomaš Dvořák - "Game Boy Tune" - Machinarium Soundtrack Music behind DJ: - "Mark's intro" n/a - "Interview with Eve Herold" - n/a [0:03:33] Music behind DJ: - "Mark's comments" [0:40:46] Hurst & Ottsc - "Spameater" - Spameater [0:54:41]https://www.wfmu.org/playlists/shows/139154…
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Richard Polt, author, "The Typewriter Revolution" Tomaš Dvořák - "Game Boy Tune" - "Mark's intro" - "Interview with Richard Polt" [0:03:07] - "Mark's comments" [0:41:43] Boston Typewriter Orchestra - "Left Blank" [0:54:34]https://www.wfmu.org/playlists/shows/138921Von Mark Hurst and WFMU
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In this awesome and installment of Techtonic, Founder of Midwest Dreamin' Eric Dreshfield joins Jared Tang & Bob Gerst to share his wisdom compiled over the past 15 years in the ecosystem. In this episode, Eric shared his wisdom to explore: Navigating the Salesforce job market The importance of networking & attending community conferences How the S…
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Better late than never... Mark covers some tech news he's been waiting awhile to bring up. Kenta Nagata - "Koopa Troopa Beach" - Mario Kart 64 - "Mark's comments" - "Interview with Stashu and ChukAmok" [0:27:42] Tykwer, Heil, and Klimek - "Running One" - Lola Rennt [0:54:29]https://www.wfmu.org/playlists/shows/138478…
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In this exciting and insightful episode, Brad Mislow joins Jared Tang & Bob Gerst to explore how he overcame being laid off on his birthday from a company he had a long history with. In this installment he shares his playbook that got him hired at leading enterprise software Okta. He speaks to: Maintaining your network & leveraging our connections …
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This May, TSIA will host our INTERACT conference in Orlando, featuring a special closing keynote by Doug Schmitt, President of Dell Technologies Services. TECHtonic host Thomas Lah recently had the pleasure of speaking with Doug one-on-one for a sneak peek into his presentation. During their conversation, Thomas and Doug delve into Dell's use of AI…
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DJ PAYPAL - "Go Off!" - IRL DJ PAYPAL - "Work" - Drake Edits Vol. 2 Music behind DJ: [Guest host Lily Wen interviews NY-based journalist Liz Pelly about how surveillance changes listening habits.] DJ PAYPAL - "Whisper Zone" - IRL DJ PAYPAL - "We Finally Made It (feat. DJ Earl)" - Sold Outhttps://www.wfmu.org/playlists/shows/138198…
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Ian Johnson, author of "Sparks," on China's underground historians Tomaš Dvořák - "Game Boy Tune" - "Mark's intro" - "Interview with Ian Johnson" [0:08:24] - "Mark's comments" [0:44:33] The Harp Twins - "500 Miles" [0:55:05]https://www.wfmu.org/playlists/shows/138018Von Mark Hurst and WFMU
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In this episode Jared & Bob are joined by the VP, Engineering at National Debt Relief, Michael Berris. Michael has hired over 60 Salesforce professionals throughout his career and also has battled being laid off from a company he spent 18 years at. Michael honors us with his 20+ years of wisdom around: What a veteran Salesforce Hiring Manager looks…
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In this episode of TECHtonic, Thomas Lah chats with Justin Cawood about the complex journey of integrating AI into the operations of a large technology services provider. Together, they explore the evolution of Managed Services platforms, the initial business case for AI, and the transformative impact of AI on service delivery and customer value pr…
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In this episode Jared & Bob connect with Tech Entrepreneur Jeff Dwoskin who ceased the opportunity to build his business after being suddenly laid off from his Director level role at Little Caesar's. In this discussion Jeff speaks to: What he was feeling when he received this unfortunate news How he dealt with this change in his career Things to co…
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