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MBA8004 Insights into organisational culture

University of Southern Queensland Master of Business Administration

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Interviews with business leaders about how they create, sustain and influence organisational culture for high performance. A University of Southern Queensland Master of Business Administration podcast presented by Dr Daniel Maddock.
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Ranked Top 3% Globally The Go-to podcast for female Christian leaders who want to lead God’s way and become the leaders God has called them to be! Are you a passionate female Christian Leader who is seeking to change the toxic workplace culture at your current workplace? Are you tired of constantly having to deal with gossip, conflict, a lack of communication, bad attitudes or workplace bullying? Do you battle with balancing faith-based leadership principles and the worldly perspectives of y ...
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At the end of December, I'll be taking some much-needed time to pray over the podcast for 2025, and I need your input! If you have 15 minutes available to have a quick chat with me (I have prepared some super easy questions, so no need to prepare), I would really appreciate that! Simply email me at support@rikawhelan.com or you can DM me on Faceboo…
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Why Review SOPs, Policies, and Procedures? Ensure relevance and effectiveness Identify outdated or unnecessary processes Enhance efficiency and productivity Reduce errors and inconsistencies Improve compliance and risk management The Review Process Form a Review Team: Identify key stakeholders Consider diverse perspectives Assign specific roles and…
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Hi all There will be no regular episode this week as I focus on completing my Master of Business Administration. I am in the last stretch of finalising my research paper to hand in on 5 December 2024! Please pray that God will provide me with the energy I need to complete it, as well as wisdom and knowledge to do so. Thank you! Why don't you come a…
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As leaders, we can feel drained by our workload and the fires we have to fight daily. But have you ever considered how your actions might affect your team? Let's discuss 5 mistakes that leaders make that push their team to burnout 1. Overloading Workloads 2. Neglecting Work-Life Balance 3. Poor Communication 4. Micromanagement 5. Ignoring Employee …
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Is your organisation experiencing high staff turnover with no explanation? Or maybe you suspect you know why there is high staff turnover, but you’d like to be sure. Well, in this episode, I’m going to give you 5 things to review asap and give you some retention strategies to implement. Conducting Effective Exit Interviews: The Importance of Exit I…
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“I never thought that the teachers would gossip more than the teenage students” Meet Mike McQuillan: Mike McQuillan moved from New York, USA to Lima, Peru to teach English as a foreign language. Mike describes the last institute where he taught as a golden palace built on top of a toxic swamp. The systems worked, and the people were great, but the …
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So, you’ve got a new employee, and you want to onboard them asap so that they can jump in and start working. But wait! Have you ever considered the importance of the onboarding program? In this episode, we'll discuss the mistakes leaders make when it comes to onboarding, the risks of not onboarding an employee well and the benefits of a good onboar…
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It’s one of the most exhilarating feelings to get your first leadership role. But at the same time, it’s absolutely petrifying! What scared me was, what if they don’t like me? What if I don’t get on well with them? What if they reject me? Over the years, I've learnt a couple of valuable things about being a new leader that I'd like to share with yo…
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Have you ever been in a meeting and thought, “This should have been in an email!” Or, you’ve attended a meeting and had to participate in an icebreaker that completely embarrassed you? You’re not alone! In today’s episode, I’ll share with you some of the tips and tricks I’ve learnt over the years to run effective meetings, and I’d like to invite yo…
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Welcome to another conversation about gossip! In today's episode, I have Dr Marie Gasper-Hulvat a History of Art professor, who has overcome workplace bullying and has experienced workplace gossiping. She shares with us how this has impacted her at work and how she used it for the good! Connect with Marie: Email: marie@soulstarattunement.com Websit…
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According to Mental Health America: “Emotional Intelligence (EI) is the ability to manage both your own emotions and understand the emotions of people around you. There are five key elements to EI: self-awareness, self-regulation, motivation, empathy, and social skills. People with high EI can identify how they are feeling, what those feelings mean…
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In part 2 of the high-performance team series, I discuss with you how you can maintain your high-performance team. It is crucial that you build that team first; therefore, listen to episode 1 of this series (episode 79). Here are 5 ways that you can maintain your high-performance team. Listen to the episode to learn more about each one. Team Dynami…
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High-Performance Teams were quite the buzzword at some point in time. But what does it "actually" mean, and how can you ensure that your team is a high-performance team? In this 2-part series, I’ll be sharing with you how you can build a high-performance team and then, in part 2, how you can maintain that high-performance team. Building a high-perf…
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Grab a coffee and join me in this insightful conversation with Jim Salvucci regarding leadership, workplace culture and workplace gossip! Guest Bio: Dr. Jim Salvucci is an author, keynote speaker, coach, and consultant. He served higher education for 30 years as an English professor, dean, and vice president before founding Guidance for Greatness t…
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Showing appreciation to your team is an essential part of being a leader. Everyone on this planet wants to feel valued and as if their life has meaning. It starts with you as their line manager and boss. You can also show appreciation to your colleagues using the 5 suggestions listed in the episode. Get a notebook and pen handy, because this episod…
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Happy 1st birthday to the show! What do you give a show for its first birthday? A review, of course! Please leave a 5-star review on Apple podcast! Then share your review on the Facebook group and stand a chance to win a coaching session with me. Have a listener question? Submit it at https://www.womenoffaithinleadership.com Next steps: 1. Navigate…
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Today's episode is a follow-up from episode 73, where I discussed the 10 red flags indicating you have a toxic workplace culture. Listen, as I unpack the following roadmap for you to implement to fix a toxic workplace culture: Recognition Discussion Expectations Communication Accountability Role Modelling Promote a positive workplace culture Regula…
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In this episode, we discuss how the use of alcohol, even just low-level use, can affect your behaviour at work and can be the cause of gossip in the workplace. Bio: Sarah Rusbatch Sarah is the author of the best-selling book “Beyond Booze, how to create a life you love Alcohol Free’, a multi-award-winning Health and Wellbeing Coach, an accredited G…
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Do you suspect that you might have a toxic workplace culture? Here are 10 red flags alerting you to your toxic workplace culture. Listen as I unpack each of these. Then in an upcoming episode, I will share strategies on how you can improve this and turn those red flags into green flags. Lack of Respect Poor Communication Unrealistic Workload Lack o…
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Listen in as I share strategies for having successful 1:1 conversations/meetings with your team and why they are important. Do you have to have tough conversations? Yes, you absolutely do. As a leader, this is non-negotiable. Why should you have them? Accountability, Connection, Support, Performance management Annual Performance Reviews When should…
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Listener question: Help! My Boss Wants Me to Agree with his/her Lies in Front of Others, what should I do? What would you do if you were constantly placed in a difficult situation by your boos/line manager where you are expected to agree with their lies in front of others? Would you agree with it, so that you can save your job, save face or avoid b…
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In this first instalment of our new series, Conversations About Gossip, I speak with Brandon Gano. We cover many topics and questions, which are listed below. Brandon's bio: Brandon is a visionary entrepreneur who turned frustration into a successful business, which he built, franchised, and later sold for a significant profit. Now, with his busine…
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*Celebrating becoming a Top 3% ranked podcast globally!* Thank you for your support! In today's podcast update, I share some upcoming episodes as well as about a new series called 'Conversations about Gossip'. This series will tackle real-world examples of how gossip can hurt people, confuse people and cause big BIG problems in businesses, organisa…
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In today's episode, I share a free diagnostic tool that you can use to improve your organisation and your leadership skills. The organisational gap analysis focuses on identifying gaps regarding psychological safety in the workplace and workplace relationships. As leaders, it's our responsibility to reflect, identify the gaps and make the necessary…
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Last week, we discussed the first 3; go and listen to episode 66. Systems Expectations Staff performance Let’s jump into the next 3: 4. Workplace Culture This truly is a huge topic, but I’m going to break some green and red flags down for you here. 7 Green flags People care about each other People feel safe People know where they stand, their role,…
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Free Diagnostic Tool Take our free Organisational Gap Analysis today and identify the gaps in your organisation and leadership regarding healthy work environments. ______________________ Let’s discuss a healthy workplace environment. Let’s flip the coin and look at the positive today. These 6 characteristics were developed through lived experience …
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Today, I’ll tackle a tricky topic: gossip in the church. The one thing that I love about going to church is the fellowship. Talking freely with other Christians while enjoying a coffee or tea while the kids play. It’s nice. And then, if you’re lucky, you get to attend a weekly small group meeting where 5-10 people usually come together to either un…
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This is the final episode of the 4-part series, let’s have a chat about the importance of community. Surrounding yourself with “your” people, people who get you, accept you, love you, just the way you are, is very important for a healthy self-image and building your self-confidence. When you’re in your comfort zone, doing what you love, with the pe…
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We’re in the middle of a series, gaining confidence in your own abilities. In the previous 2 episodes, we discussed spiritual growth and personal development and how this can help you gain confidence. This episode will discuss how professional development can help you gain confidence. It’s no secret that when you want to learn a new skill, you’re h…
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This is part 2 of our series: Gaining confidence in your own abilities. Today, we are discussing personal development. Personal development will look different for each and every one of us out there. Because we're all unique and different. In this episode, I discuss with you the steps you need to follow to gain confidence in your own abilities thro…
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The world can make us feel like failures… people can make us feel like failures, but we are capable of anything in Christ! In this 4-part series, I’ll discuss with you how you can gain confidence in your abilities and stop feeling like a failure, stop feeling like you’re not good enough and start believing that through Christ, you can do anything y…
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When I stepped into one of the biggest leadership roles I’d ever held, I wanted to be assertive. I wanted to walk into a room, be confident (not timid because that’s how I felt) and have everybody listen to me. That’s not what being assertive means at all… but honestly, I didn’t quite know what it meant to be assertive. Assertiveness can often be c…
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Now it would only be befitting to end this series with one of the bravest women in the bible, and that’s Esther. I love the story of Ester. There are 7 leadership lessons that we can learn from Esther. Courageous Initiative - Leadership often requires confronting uncomfortable situations to effect positive change. Strategic Timing - Effective leade…
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This is part 2 of the series Leadership Lessons from Women in the bible. Let’s now discuss a much bigger topic, something that I know you, as the listeners have spoken about often when either joining the FB group or in the group itself during discussions, and that is being a woman in a man’s world! There was one such woman in the bible, and her nam…
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Long gone are the days when there are only men in authority positions. Even in the bible, God used women to lead others, teach others and care for others. In this 3-part series, I’ll discuss leadership lessons from 3 amazing women in the bible. Part 1: Ruth One of my absolute favourite stories in the bible is the story of Ruth and Boaz. I’ve always…
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This is our listener's 3rd favourite episode of all time! Enjoy! Welcome to the first episode of the new Gossip Series. In this first episode, I'll be answering the question... Is it really gossip? I've often been asked what is the difference between Office Chatter and Gossip. Let's define each of the terms: Office Chatter: Office chatter refers to…
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What should you do if you constantly have to deal with a difficult person at work? Would you declare war and be difficult to them as well, or would you just let it go? In this episode, I am going to give you some tips on how to deal with difficult people. We’ve all worked with someone who is extremely difficult. They don’t agree with anyone, they a…
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In the next 3 weeks, I'll be resharing 3 of your favourite episodes. In today's rerun, I'm sharing one of the very first and most favourite episodes: "What is workplace culture and why should you care about it?" In this episode, I discuss what workplace culture 'really' is, why it is so important and why you should care about it... a lot! Workplace…
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Hi amazing ladies of God! In this episode I share a bit of my personal struggle with boundaries and why I have felt it important to take a short break from the podcast. However... I'll be re-running 3 of your favourite episodes over the next 3 weeks, while I take a break (it's school holidays here and my hubby will have time off as well). Join the …
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As leaders, we have to be so mindful about our words, what we say and get involved in. The NLT Study bible calls the following behaviour 'death-dealing': lies arguments insults slander gossip rumours flattery bragging belittling As leaders, we also have influence over our team and our peers. We have to be extremely mindful of what we say and be so …
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Today, I have with me a very special guest, Anita Anello. Anita has spent many years in the corporate world and reached the top of the ladder and asked herself, "Is this it?". Anita had more in mind for her life and with the support of her husband, they prepared for her to leave her corporate job and move into entrepreneurship. Anita shares valuabl…
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Celebrating 50 episodes! Thank you for listening! Today I'm celebrating 50 episodes on the podcast and it wouldn't be possible without all the amazing women of faith who and listen and support me weekly. To celebrate, I have a surprise for you in the episode, can you spot what's new? _________________ In today's episode, we're talking heart-to-hear…
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Kindness is not a weakness! In another Godly download, I share with you how you can lead with kindness in your workplace. Jesus was a great example to us as a leader and He led with kindness at all times. As women of faith in leadership, we have the most amazing opportunity to: mentor our coach and our team change the trajectories of our team's liv…
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In this episode, we talk about praying for your team. Should we pray for our team members as leaders? And what should we pray? Should we pray for them to change? Should you pray for their souls to be saved? In this episode, the Lord shows us that we are more like Jesus than we know or think. Jesus was a leader to His disciples and although there we…
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Have you ever considered engaging a mentor or coach to support you in your leadership role? Perhaps your line manager is your mentor or someone else at work? In a recent article, Forbes magazine said, “Having a mentor is more than just setting and achieving goals; it's about having someone in your corner who can provide valuable feedback, encourage…
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What should or could you do, when one of your employees is not actually the problem at work, but rather a fellow leader or even your line manager or 2-up? In this episode, I'll discuss with you my first-hand experience of dealing with a situation like this and suggest some ways that you can go about solving this problem. Being in a leadership role …
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In this episode, I share with you a 7-step framework for eradicating workplace gossip. If you want to create an environment where everyone respects each other, where employees have a growth mindset, are productive, love coming to work and your workplace is an overall joy to be in, you need to take the necessary steps to eradicate workplace gossip. …
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When building high-performing teams, we frequently focus on traditional indicators of success. However, a critical yet often overlooked aspect is the team's resilience to gossip. Cultivating gossip-resilient teams is essential for achieving true high performance in the workplace. Teams need to be able to withstand gossip, no matter if it's because …
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How can you ensure that new employees don’t gossip? Imagine this, you have a completely gossip-free environment, a positive company culture, and great team communication and then… a new employee comes along and ruins it. Within weeks of them starting in your department/organisation, you notice a drastic decline in team morale, there’s misunderstand…
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In this interview, Stefanie Gass shares 10 ways that you can include faith in your leadership. Stefanie Gass shares amazing insights from the bible regarding leadership and shares super tactical tips and wisdom from her leadership journey. Who is Stefanie Gass? Stefanie Gass is a Christian business and podcast coach, boundary boss, and multi-six-fi…
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