Beste Hospitality Technology Podcasts (2024)

1
Platforms for Enabling the Next Generation of Hoteliers | with Shane O'Flaherty 39:46

10d ago39:46

39:46

In this episode, we interview Shane O’Flaherty, the Global Director of Travel and Hospitality at Microsoft. O’Flaherty comes from a sales, marketing and customer relationship background prior to joining Microsoft in their travel division. His earlier background in hospitality includes acting as the Director of Business and Leisure Marketing at Pref…

1
Your Niche is How You Add the Most Value | with Jim Rowe 36:24

17d ago36:24

36:24

In this episode, we interview Jim Rowe, Senior Vice President of Sales & Marketing at Jonas Hospitality, Property Systems. Rowe is a seasoned veteran in the hospitality technology industry. He was a Delphi regional sales director at Newmarket International for four years, director of sales at Springer-Miller Systems for over two years and director …

1
How Technology Enables a New Breed of Hotel Brands | with Matthew Opferkuch 38:47

24d ago38:47

38:47

In this episode, we interview Matthew Opferkuch, CEO and cofounder of The Laundry Rooms. Opferkuch is a longstanding hotel operator and executive before cofounding The Laundry Rooms in August 2019. He held senior roles including director of F&B, hotel manager and general manager at Fairmont Hotels & Resorts for over 15 years. In 2006, he became the…

1
The Reason Behind Hotel Tech Integration Challenges | with Charlie Osmond 37:03

2M ago37:03

37:03

In this episode, we interview Charlie Osmond, cofounder of Triptease. Osmond brings a diverse background to Triptease, starting as an engineer in the British Army before cofounding Decidedly which he launched, grew and exited over 12 years. His next venture was FreshMinds Talent which, as before, he launched grew and exited over 12 years, while sim…

1
A Caribbean Hotelier's Perspective on Hotel Technology | with Nima Anwar 37:19

2M ago37:19

37:19

In this episode, we interview Nima Anvar, CEO of GuestChat. Anvar was the general manager of the Siesta Hotel in Grenada for over two decades before founding GuestChat in January 2021 as a hotel chatbot provider leveraging the latest in large language models. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timel…

1
HITEC 2024 Sales and Marketing Preparation Special 37:22

2M ago37:22

37:22

In this special episode of the GAIN Momentum Podcast, we’re looking at what hotel technology vendors can do to best prepare for HITEC, happening this year in Charlotte, June 25-29, in terms of sales team preparation, marketing tactics, booth design, networking events, press releases and looking for strategic partnerships. ************* LINKS & RESO…

1
Building Tech Architecture from the Ground Up | with Michael Levie 36:46

2M ago36:46

36:46

In this episode, we interview Michael Levie, co-founder of citizenM. Levie has a wealth of hotel technology and operations experience. He was at Sonesta for 16 years and at NH Hotels for over three years, before cofounding citizenM (and acting as chief operations officer) in early 2005. Levie formally left citizenM in late 2021 after 17 years and c…

1
Encouraging Your Good Team Members to be Great | with Anthony Melchiorri 37:32

3M ago37:32

37:32

In this episode, we interview Anthony Melchiorri, author, including his latest book “Show Up”, and TV show host, including Hotel All Stars. Melchiorri has been a hotel executive for over three decades. For the past 14 years, he has been the Founder and Managing Director of Argeo Hospitality, a hotel management company based out of New York. *******…

1
The Significance of Executive Team Alignment | with Frank Pitsikalis 41:48

3M ago41:48

41:48

In this episode, we interview Frank Pitsikalis, Senior Vice President of Strategy at Agilysys. Pitsikalis is the Founder and CEO of ResortSuite, a fully integrated hospitality management software system that was founded in 1999 and acquired by Agilysys in early 2022. From that point on, Pitsikalis has acted as the SVP of Product Strategy for Agilys…

1
Discussing the Book "Generations" for Hospitality | with Neil Foster 57:05

3M ago57:05

57:05

In this episode, Adam Mogelonsky and Neil Foster, fellow GAIN Advisors, discuss the nonfiction book “Generations” (2023) by Jean M. Twenge PhD and its implications for hospitality in terms of finding customers amongst Boomers, Gen X, Millennials and Gen Z, as well as how the workforce is changing amongst these generations. As background, here is th…

1
Hospitality Technology is a Triple Platform | with Richard Valtr 46:40

4M ago46:40

46:40

In this episode, we have Richard Valtr, Founder at Mews. Valtr started Mews as a property management system in 2012 from the Czech Republic, which has since expanded to include a global team and thousands of hotels worldwide. ************* LINKS & RESOURCES ************* For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogel…

1
Scaling a Collection Within the Independent Hotel Niche | with Brent Hayhurst 34:24

4M ago34:24

34:24

In this episode, we have Brent Hayhurst, Director of Program Development at Curator Hotels and Resorts Collection. Before entering the hospitality industry, Hayhurst worked at Verizon for over nine years. He was next a senior manager for corporate marketing, digital, and sponsorship management initiatives at Hilton. From February 2021 onwards, Hayh…

1
Adapting a Global Product to Local Territories | with Ryan King 33:01

5M ago33:01

33:01

In this episode, we have Ryan King, Senior Vice President, Americas at Shiji Group. King brings a diverse background of industry experience from both the hotel operations and the technology sides. Within the greater Washington DC area, he has held senior positions at the Sheraton Pentagon City, Sofitel Washington DC Lafayette Square, The Doyle Coll…

1
Best-to-Market Will Outwin First-to-Market | with Warren Dehan 37:28

5M ago37:28

37:28

In this episode, we have Warren Dehan, President of Maestro PMS. Dehan has worked at Maestro PMS (formerly Northwind) since 1978, and has acted as company president over two decades. The company’s emergence as a foremost property management system provider is outlined in the episode, so give it a listen! ************* LINKS & RESOURCES ************…

1
How Hotel Software Vendors Are Evaluated | with Mark Hope 38:03

5M ago38:03

38:03

In this episode, we have Mark Hope, senior vice president of development at Coast Hotels. Hope started his longstanding hospitality career in the front office at Fairmont Hotels & Resorts, the Delta Vancouver Airport Hotel & Marina (now Pacific Gateway Hotel), and then The Hotel Grand Pacific. Following this, he began his now-30-years-long career a…

1
Innovating on All Fronts with a New Hotel Brand | with Christopher Hunsberger 33:12

5M ago33:12

33:12

In this episode, we have Christopher Hunsberger, co-founder and chief operating officer of Appellation, a new hotel brand born from an elegant merger of the culinary and hospitality worlds. Hunsberger brings well over three decades of hospitality experience prior to founding Appellation. A longstanding veteran of Four Seasons Hotels and Resorts, hi…

1
Business Ideas that Work in More Than One Way | with John Smallwood 33:06

6M ago33:06

33:06

In this episode, we have John Smallwood, president at Travel Outlook, the maker of Annette, the virtual hotel agent. John Smallwood has several decades of experience in hospitality technology, having founded Travel Outlook in 2006 as a hotel call center for premium and luxury brands. More recently, Travel Outlook has built an industry-leading conve…

1
Vendor Scalability at Las Vegas Casino Resorts | with Shannon McCallum 41:54

6M ago41:54

41:54

In this episode, we have Shannon McCallum, vice president of hotel operations at Resorts World Las Vegas. McCallum has an extensive hospitality career, including senior roles at the Renaissance Vancouver Hotel Harbourside, Fairmont Hotels & Resorts, ARIA Resort & Casino, and Mandalay Bay Resort and Casino before her current role. She has also been …

1
Getting Perspective on Each Person's Role | with Tanya Pratt 32:33

7M ago32:33

32:33

In this episode, we have Tanya Pratt, vice president of Opera Cloud strategy and product management at Oracle Hospitality. Pratt has been in hospitality for her entire career, first on the hotel side before moving over to the hospitality technology side. For the former, Pratt started in Delta Hotels and Resorts for over ten years in operations then…

1
Scaling is a Team Sport | with Frank Reeves 32:23

7M ago32:23

32:23

In this episode, we have Frank Reeves, co-founder and CEO of Avvio, and chief evangelist at SHR Group. As CEO of Avvio, Reeves has been dedicated to delivering innovative technologies and new distribution networks to grow direct bookings for hotels since the company’s founding in 2003. In late 2022, Avvio was acquired by Sceptre Hospitality Resourc…

1
Experience is a Double-Edged Sword | with Neil Foster 32:24

8M ago32:24

32:24

In this episode, we have Neil Foster, immediate past president of HFTP (Hospitality Financial and Technology Professionals). Foster has over two decades of experience in hospitality technology, with a diverse perspective based on his career spanning different sides of the hotel equation. Starting as an IT manager for Westin Hotels & Resorts then an…

1
Never Get Distracted from Your Core Vision | with Frank Trampert 30:46

8M ago30:46

30:46

In this episode, we have Frank Trampert, senior vice president and managing director of commercial and global strategy for hospitality at Sabre Corporation. Trampert brings to this podcast an immense skillset in hospitality, technology and international commercialization, including a 13 years at Carlson Rezidor Hotel Group as well as being managing…

1
Finding a Sweet Spot as You Scale Up | with Luis Segredo 28:52

8M ago28:52

28:52

In this episode, we have Luis Segredo, CEO of Data Travel, LLC, the maker of the Hapi platform that maps then migrates data from multiple hospitality sources for above-property and enterprise-level managers. Segredo’s hospitality technology experience includes over 18 years at MTech, followed by roles as president at Newmarket International and EVP…

1
Selling Into Service Companies Requires Customer Service | with Robert Stevenson 30:14

9M ago30:14

30:14

In this episode, we have Robert Stevenson, CEO of INTELITY, a guest experience platform with rich staff operations and ticketing backend for hospitality, casino and residential end markets. Stevenson has an incredibly diverse technology career. Prior to his present six-plus years at INTELITY, he has held positions as SVP of product development and …

1
Engaging with Customers and Actionable Insights | with Adam Glickman 33:04

9M ago33:04

33:04

In this episode, we have Adam Glickman, vice president of brand strategy at Actabl. Glickman career in hospitality started out at Waldorf=Astoria in business development. Glickman next spent 13 years at InterContinental Hotels Group, working in reservation products, hotel products, marketing and partner programs before becoming the director of glob…

1
The Right Senior Teams and Customer Success | with Karen O'Neill 26:30

9M ago26:30

26:30

For our 13th episode, we interview Karen O’Neill, a GAIN Advisor and GAIN’s chief revenue officer, as well as the co-founder and COO of RationalAI. O’Neill has an extensive career in hospitality technology. Following over 14 years at MICROS Systems (now part of Oracle Hospitality, O’Neill has held vice president or president-level roles at StayNTou…

1
Breaking Through the Vendor Noise | with Eva Fayemi 25:54

9M ago25:54

25:54

For our twelfth episode, we interview Eva Fayemi, cofounder and CEO at Bond Agency as well as a GAIN Advisor. Based out of Lisbon, Portugal and London, England, Bond Agency focuses on helping next-generation tech companies unlock rapid growth. Outside of Bond, Fayemi has a broad background of marketing, hospitality and technology expertise, holding…

1
Relationships and Reputations | with Steven Bronken 31:45

9M ago31:45

31:45

For our eleventh episode, we interview Steven Bronken, head of Global Hospitality at Ruckus Networks. A Canadian based out Halifax, Nova Scotia, Steven Bronken’s hospitality career encompasses his tenure at The Halifax Club, director of business development at Elfiq Networks, and executive vice president of marketing and brand management at Safety …

1
Localization of Communications in a Globalized World | with Anne Bleeker 32:56

10M ago32:56

32:56

For our tenth episode, we interview Anne Bleeker, cofounder and managing director of In2 Consulting, a business communications agency, and a GAIN Advisor. Anne Bleeker’s career in corporate communications and public relations spans over two decades, including senior positions at Radisson SAS, Jumeirah Group and Future Pipe Industries Group. Foundin…

1
Selling Tech by Managing Change | with Jeff Bzdawka 29:32

10M ago29:32

29:32

For our ninth episode, we interview Jeff Bzdawka, the Chief Executive Officer of Knowland, an event intelligence and hospitality sales solution provider. Jeff Bzdawka has a vast array of hospitality technology experience on both the buyer and the seller side. His career spans over two decades at Hyatt Hotels, occupying a variety of roles including …

1
On the Road: ILC Cultivate - Deploying AI Right Now 12:57

11M ago12:57

12:57

For our second On The Road episode, Adam went down to New York to attend ILC Cultivate (July 11-12, 2023). In between sessions on how next-generation technologies are impacting hotels, conference delegates were each asked, “What’s the number one way that hotels can deploy artificial intelligence and web3 tools right now?” ************* LINKS & RESO…

1
TCP077: Creating a Global Tech Stack with Troy Hooper 35:47

11M ago35:47

35:47

Joining the show today, I am excited to have Troy Hooper, Chief Executive Officer at Hot Palette America. Troy Hooper joined Pepper Lunch as one of the three global business unit CEO’s for the brand, and oversees Pepper Lunch’s parent company in North America, Hot Palette America. Troy brings 30 years of unparalleled experience in hospitality, oper…

1
A Great Team Always Triumphs | with Nick Horgan 35:41

11M ago35:41

35:41

In the seventh episode, we have Nick Horgan, the chief commercial officer (CCO) for the hospitality revenue optimization platform, Amaze Insights. Nick Horgan had a long tenure at Newmarket International, working there since 1995 and after the company’s acquisition by Amadeus in 2014 through to mid-2021. During this time, Horgan’s sales numbers spe…

1
On the Road: HITEC 2023 - Cutting Through the Digital Noise 15:40

12M ago15:40

15:40

In this special On The Road episode while at HITEC 2023 (June 26-29, 2023, Toronto), Adam and Jason asked exhibitors and attendees one key question about hotel technology: “How is your company cutting through the digital marketing noise?” As background, the phrase ‘digital noise’ refers to all the various ways that we are all collectively bombarded…

1
TCP076: The Battle for Hospitality: HITEC VS The Hospitality Show 34:48

12M ago34:48

34:48

Back with us today is Managing Director of ConStrata Consulting, Mr. Toby Malbec. This episode is dedicated to the two hospitality shows that recently happened, the industry standard, HITEC, brought to you by HFTP, which was held in Toronto and the brand new Hospitality Show put on by AHLA in Las Vegas at the Venetian Hotel. Both of these shows hap…

1
Don't Be So Far in Front of the Parade | with Greg Beatty 28:24

12M ago28:24

28:24

In the fifth episode, we have Greg Beatty, a GAIN advisor based out of Bangkok and hospitality technology executive with a USA law degree. With positions including COO, MD APAC, MD EMEA, legal counsel, and cyber law and compliance lead, Greg has over 25 years of experience in IT for hospitality, commercial real estate, telecom, energy and project f…

1
Frameworks Are Everything | with Michael Cohen 26:29

1y ago26:29

26:29

In the fourth episode, we have Michael Cohen, the managing partner for Growth Advisors International Network (GAIN), hospitality and travel tech advisor and co-chair of VRARA. Michael Cohen is an executive-level growth leader, board member, strategic advisor and keynote speaker, with a primary business focus on the commercialization of travel, hosp…

1
TCP075: The AI Conundrum with Nabeel from Lunchbox 37:46

1y ago37:46

37:46

Joining the show today is our special guest, Nabeel, CEO and Co-Founder of Lunchbox. Nabeel was born in Bangladesh, moved to Kuwait 7 years later, and to Queens, New York 7 years after that. Nabeel began his career as the first busboy at the Bareburger flagship store in Astoria, and spent his free time devising marketing objectives for the CEO. In …

1
Tech Buyers, Users and Market Validation | with Ira Vouk 25:19

1y ago25:19

25:19

In the third episode, we speak with Ira Vouk, (https://iravouk.com/) the renowned author of "Hospitality 2.0" In this captivating podcast episode, Ira Vouk, provides invaluable insights into the challenges faced by technology providers when selling to the hospitality industry. By delving into the topic, we uncover strategies for improvement. Additi…

1
Buyer Behavior Has Changed Forever | with Jess Hayes 23:40

1y ago23:40

23:40

In the second episode, we have Jessica Hayes, an advisor for Growth Advisors International Network (GAIN), owner of Hayespitality (https://hayespitality.com), and a business development executive for Plusgrade (https://www.plusgrade.com/). Jess is passionate about hotels, travel, hospitality tech and marketing landscape, with over 25 years of exper…

1
TCP074: Welcome to the Future of Delivery 28:57

1y ago28:57

28:57

Joining the show today is Aaron Hoffman, Co-Founder & Head of Strategy at DeliverThat - a white label, last-mile delivery platform focused on catering delivery and setup. Aaron and I break down what a successful delivery operation looks like for your business: best practices, process changes, considerations for success and so much more. We will als…

1
The Non-negotiables | with David Millili 18:56

1y ago18:56

18:56

In the inaugural episode, we have David Millili, the co-founder of Growth Advisors International Network (GAIN) and CEO of LodgIQ. David Millili is a renowned thought leader and an accomplished professional in the hospitality field. With extensive experience as a GM, Hospitality Tech CEO, and a deep understanding of the industry's trends, challenge…

1
TCP073: The Digital Restaurant with Carl Orsbourn & Meredith Sandland 30:56

1y ago30:56

30:56

Joining the show today are two individuals who I am sure you have seen all over social media and at conferences if your business is restaurants and technology. Carl Orsbourn and Meredith Sandland join the show to talk about their new book, “Delivering the Digital Restaurant; The Path to Digital Maturity.” This falls on the heels of the must have bo…

1
TCP072: The Man With The Midas Touch - Chris Artinian 29:51

1y ago29:51

29:51

I have an unbelievable treat for you today with another industry rockstar; the man, that I have heard many times before, to have the Midas touch because he has the reputation that everything he touches turns to gold. At this point, you are saying to yourself, “who is this person.” Today, the one and only, Chris Artinian joins us to talk about techn…

1
TCP071: The Metaverse 101 with Kevin Seo 32:04

1+ y ago32:04

32:04

Today, I have another special guest that I recorded while I was at MURTEC recently. Kevin Seo and I had the opportunity to present a fire chat at the show on the Metaverse 101. I thought it only fair to sit down with him and record, 1-on-1, for all of you, our thoughts on this matter and share it here on this show. Kevin is truly a superstar in thi…

1
TCP070: MURTEC 2023 Recap Show with Toby Malbec 32:58

1+ y ago32:58

32:58

Today, as promised, is our 2023 MURTEC recap show. It was a short two weeks ago we were gathered together at the Paris Hotel in Las Vegas right in the middle of one of the best conferences I have been to in a very long time. Anybody who has listened to this show for any length of time knows that a recap show is a must for anybody who did not have a…

1
TCP069: Critical KPI Tracking with Robert Peterson 33:40

1+ y ago33:40

33:40

I have to say, once again, that MURTEC was amazing in many ways. As a matter of fact, I had promised you a Toby and Skip MURTEC recap show, however, we had so many great networking opportunities and vendor discussions that we are still catching up from the show! Having said that, we WILL bring you that re-cap episode but it will have to wait anothe…

1
TCP068: Crafting a Digital Palate with Scott Lawton of bartaco 32:24

1+ y ago32:24

32:24

For all of you that saw me speak over the past couple of days, I hope you enjoyed yourselves. You were fun and engaged audiences! Web3 and the metaverse can really stoke different thoughts and emotions in people and I had fun exploring the technology as a whole with you and hearing YOUR thoughts on where this technology is headed. It is still the w…

1
TCP067: Failure is NOT an Option with Chef Robert Irvine 38:41

1+ y ago38:41

38:41

The conference season has officially kicked in and I will be seeing many of you this next week. Starting off on Sunday, I will be speaking at the International Restaurant & Foodservice Show of New York that will be held at the Javits Center. I will be talking about how technology is changing the landscape of restaurants and digging into the world o…

1
TCP066: Freddy's Frozen Custard & Steakburgers: What is their secret sauce? 33:17

1+ y ago33:17

33:17

Well, I think I am finally done traveling for business for the year AND I believe I have been to my last two conferences of the year since we last chatted. I was down the road from my home here in Ft Lauderdale and attended HT-Next as well as the Immerse Global Summit. I have to tell you, both of these conferences were amazing and I spent the two d…

Podcasts, die es wert sind, gehört zu werden

Hospitality Technology Podcasts

Podcasts, die es wert sind, gehört zu werden

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