Welcome to The Design Thinker Podcast, where we explore the theory and practice of design thinking. Join co-hosts Dr Dani Chesson and Designer Peter Allan as they delve into the principles, strategies, and real-world application of design thinking. Each episode takes a deep dive into a topic within design thinking, discussing the foundational theory and bringing theory to life by showcasing the application of theory into practice to solve real-world challenges. 🔍 Theoretical Insights: Build ...
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Unlock the world of innovation as we explore its role and impact in society today, In this podcast series we explore subjects including innovation and service design, ethnography, prototyping, systems thinking, equality, inclusion and more. Learn from interviews and debates with some of the world's leading Design Thinkers and innovators. Find out more: www.designthinkersacademy.co.uk / https://kesterassociates.co.uk/
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Emotions: What are they good for anyway?
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Emotions are central to the human experience, influencing every aspect of our personal, professional, and social lives. They are complex and multifaceted, shaping how we perceive and interact with the world. Research suggests that up to 95% of our decisions are driven by emotions, underscoring their powerful impact on our choices. In this episode, …
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Ep#33: Are You Ready for the BANI World?
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Have you heard of BANI? Are you ready for it? The term VUCA (Volatility, Uncertainty, Complexity, Ambiguity) was coined in the 1980s to describe the context of the world. Four decades later, is this term still relevant? The term BANI (Brittle, Anxious, Non-linear, Incomprehensible) was coined in 2020 to describe the current environment. In this epi…
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Ep#32: Informed Consent: The Ethical Backbone of Design Research
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What are the ethical obligations of design research? In this episode, Dr Dani and Designer Peter explore the importance of informed consent when doing design research. From historical examples like the Tukaseegee experiments to contemporary design research, this episode explains why it is important for participants to fully understand their involve…
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Ep#31: Reducing the Risk of Innovation with Discovery
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What is discovery work? How does it help reduce risk and deliver better outcomes? In this episode, Dr Dani and Designer Peter dive into the "how-to" of discovery work to explain what it is, why it is important, and tips on how to get started. In this episode, you will • discover the importance of discovery work • learn how to get started with disco…
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Ep#30: A Human Centered View of Privacy Law
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How might we use privacy law to build trust with customers? Often regulations are viewed as an obligation, something organizations need to comply with to stay out of legal trouble. However, what if regulations can be more than that? What if regulations can provide us a way to build trust and create better experiences for customers? In this episode,…
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Ep#29: Design Thinking is Dead...Or Is It?
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Over the past several years, the relevance of design thinking has come under scrutiny. Is it a fad that has run its course? Is design thinking still useful? In this episode, Dr Dani and Designer Peter dive into these questions. In this episode, you will • explore how design thinking has evolved over the years • learn about what is working and what …
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Ep#28: Navigating Organizational Tensions with Design Thinker Capabilities
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Organizational tensions are inevitable and become increasingly complex as organizations scale. In this episode, Dr Dani and Designer Peter discuss the three most common organizational tensions and strategies for navigating them. In this episode, you will • discover the three most common organizational tensions that keep teams stuck • learn how to l…
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EP#27: Context: The meaning at the center of everything
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Context plays a pivotal role in shaping our understanding of the world. From everyday conversations to pondering the meaning of life, context is at the center of meaning-making. An action that might seem irrational can be perfectly reasonable when you understand the context. What does context mean for Design Thinkers? Why is it important to the pra…
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EP#26: The Past, Present, and Future of Design Thinking
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Design Thinking, where did it come from? How is it being used today? What will its purpose be in the future? Join Dr Dani and Designer Peter as they delve into the history of Design Thinking and explore its prospects. In this episode, you will • Learn about the roots of Design Thinking • Hear stories of how Design Thinking is being applied today • …
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EP#25: Design Thinking: What is it? How can it help?
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What is Design Thinking? In this back-to-basics episode, Dr Dani and Designer Peter define Design Thinking. In this episode, you will • learn about how Design Thinking is defined • understand why Design Thinking is important • hear examples of how Design Thinking can helpVon Dr. Dani Chesson and Designer Peter Allan
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Ep#24: Accepting the Inescapable Reality of Failure with Podcast Guest Chris Taylor
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Do you struggle with accepting failure as an opportunity for growth? In this episode, Dr Dani and Designer Peter are joined by Life and Business Coach Chris Taylor, author of the book Avoiding Propeller Blades. In this episode, you will • learn the power of accepting failure as an inevitability when trying something new • hear stories about how qui…
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EP#23: Oral, Visual, Written, Does How You Tell a Story Matter?
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How do you know the best way to get others to resonate with the story you want to tell? In the final episode of our series on storytelling, Dr Dani and Designer Peter explore the three modes of storytelling; oral, visual, and written. In this episode, you will • learn about the three modes of storytelling • understand how to select the right mode f…
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Ep#22: The Tale of Grandma Sue and Other Stories We Share with Each Other
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Storytelling is everywhere. It shapes the culture of our families, social groups, and organizations. In part two of our series on storytelling, Dr Dani and Designer Peter explore how stories can motivate action in organizations. In this episode, you will • hear about how the stories we share shape culture • understand how stories inspire action • l…
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Ep#21: Shhh, Gertrude I'm Speaking - Reframing the Stories We Tell Oursevles
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Ever wonder how the stories you tell yourself might be holding you back? In this episode, Dr Dani and Designer Peter explore how the stories we tell ourselves might be holding us back from designing solutions. In this episode, you will • hear examples of the stories we repeat to ourselves that keep us stuck • understand how to identify the stories …
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Ep#20: The Desirability Lens - Will anyone actually buy it?
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The third of a three-part series on the three lenses of design thinking, this episode explores the desirability lens. In this episode, you will be able to understand what desirability means and why it is important learn the techniques Design Thinkers use to identify desirability hear real-world examples of how to put desirability into practice So, …
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Ep#19: The Viability Lens - Is it more than just cabbage soup?
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The second of a three-part series on the three lenses of design thinking, this episode explores the viability lens. In this episode, you will be able to understand the key questions to consider when assessing a solution for viability learn how the viability lens contributes to better solutions hear real-world examples of applying the viability lens…
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Why businesses need to experiment more
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In our latest Design Thinker podcast we explore the importance of experimentation in business. We are on a quest to find out: What do we mean by experiments in business? Why should business leaders care? What does a good business experiment look like? And most practically of all, we are going to discuss how you run effective business experiments. T…
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Ep#18: The Feasibility Lens: Is it something we can conceivably do?
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The first of a three-part series on the three lenses of design thinking, this episode explores the feasibility lens. Join Dr Dani and Designer Peter as they take an in-depth look at feasibility. In this episode, you will be able to • learn about the five components of feasibility • understand how ignoring feasibility can lead to impractical solutio…
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By all of us & never just one of us
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In this podcast we talk to our new Design Director, Goldie Chaudhuri. Goldie was Goldie was the individual we spoke to on our first ever podcast and we return to talk to her today, nearly four years later, to discuss her new role. Moreover, we focus on what it’s like working as an ensemble both within our team and with our clients themselves. This …
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Ep#17: Empathetic Exploration: A game-changer for creating what people really want
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Empathetic Exploration, are you using this capability to deliver what customers really want? In this episode, Dr Dani and Designer Peter take a deep dive into understanding the specific way that design thinkers use empathy. In this episode, you will be able to learn about the research that informs how design thinkers use empathy understand the impo…
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Ep#16: How will AI transform human-centered design?
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Ever wondered how AI will transform human-centered design? In this episode, Dr Dani and Designer Peter explore this question, raising their own concerns and curiosities about how AI will change the landscape for human-centered design. Key questions explored in this episode could AI create solutions that serve them and not us? will AI make us dumber…
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Ep#15: Why do organizations fail to scale design thinking?
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Discover the reasons behind organizations' struggles to scale design thinking in this episode of the Design Thinker Podcast. Join Dr Dani and Dsigner Peter as they explore both research findings and their own experiences in the field, providing valuable insights on how organizations can avoid common challenges and successfully scale design thinking…
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Ep#14: Perspectives of Design with Podcast Guest Jason Osburn
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In this episode, Dr Dani and Designer Peter chat with Strategy & Experience Designer, Jason Osburn. Learn how a love of comedy and fear of public speaking lead to a career in design. About Our Guest Jason Osburn is a human-centered designer with over 20 years of experience whose passion sits at the intersection of design, storytelling, technology, …
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Ep#13: Situation Optimizing, Seeing Beyond the Rose-Colored Glasses
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Optimism is essential to problem-solving, but it's not just about seeing the good, we have to understand the constraints. In this episode, Dr. Dani and Designer Peter take a deep dive into Situation Optimizing to explore what it is and why it is important, and how it shows up in problem-solving.Von Dr. Dani Chesson and Designer Peter Allan
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The Equity Activists
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How might we create equality of opportunity through design and tap talent potential in a multicultural society? That's the question we sought to explore in the first event of our 2023 Good Morning Design series: The Equity Activists. This event featured Design Thinkers Academy London and DK&A founder, David Kester, in conversation with the social e…
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Ep12: Curious Experimentation, learning in action
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Curious Experimentation, learning in action. How do we respond to a problem when there isn't a clear cut answer? This is where the Design Thinker's mindset of curious experimentation can help us get unstuck. In this episode, Dr Dani and Designer Pete unpack what it means to be a curious experimenter and how to put this mindset to practice in your w…
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Ep11: Visual Communication, when words fail us
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Visual Communication when words fail us. Have you ever had an experience where words failed you? In this episode, Dr. Dani and Designer Peter talk about how visuals can save us when words fail us. If you think you aren't a visual communicator, this is the episode you need to hear. Dr. Dani shares insights from her research and how visually communic…
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Ep10: Iteration, the Power of Keeping Going
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Welcome back listeners! In this episode, we talk about the power of keeping going. Getting started is vital, but we can’t just stop there. We have to keep continuously improving through iteration. Tune in to learn how to enable follow-up action by giving ourselves permission to fail.Von Dr Dani Chesson and Designer Peter Allan
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Using design to tackle LGBTQ+ hate crime
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With LGBTQ+ hate crime on the rise, what would you do to stop it? For Marta Lima, a Technical Product Owner for Cloud Engineering at Vodafone, the answer lay in design. In this podcast she talks us through her creation of Zoteria, a new app to help the LGBTQ+ community and the wider public to come together and tackle the issue of hate crime. Here M…
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Ep9: The Power of Getting Started
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In this episode, Dr Dani and Designer Peter talk about the power of getting started. Hear how this concept was put into practice in the making of the Design Thinker Podcast season 1.Von Dr Dani Chesson and Designer Peter Allan
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Ep8: Creativity, Innovation, and Risk Management
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In this episode, Dr Dani and Designer Pete take a deep dive into how creativity, innovation, and risk management influence each other to understand how they might come together to create better, more impactful solutions.Von Dr Dani Chesson and Designer Peter Allan
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Ep7: Artists and Designers, What's the Difference?
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Artists and Designers, how are they different? In this week’s episode, Dr Dani and Designer Pete dive into the differences between the work of artists and designers.Von Dr Dani Chesson and Designer Peter Allan
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How can Design Thinking improve healthcare?
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The pressures of the pandemic have left healthcare even more crippled than before. With patient backlog and patient waiting times at their worst in years across the NHS, Guy’s and St Thomas’ Trust knew they needed a new approach to improve Ambulatory Care for their patients. So they contacted our parent company, design consultancy DK&A, to research…
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Why the world needs more intrapreneurs
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"How to unleash the power of intrapreneurs like Joe? The key is to enable them to pursue their vision." This question, asked by Richard Branson back in 2010, feels more realised now than ever before. Across the globe more and more companies are giving autonomy and freedom to the so-dubbed intrapreneurs to drive innovation from within. Yet what is i…
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Ep6: Innovation and Creativity, Can One Exist Without the Other?
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In this week’s episode, Dr Dani and Design Pete explore innovation and creativity to understand how these two concepts are different and if one can exist without the other.Von Dr Dani Chesson and Designer Peter Allan
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Ep5: Conditions for Collaboration
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Do you know how to create the conditions needed for collaboration? In this episode, Dr Dani and Designer Pete explore the conditions needed for collaboration to thrive.Von Dr Dani Chesson and Designer Peter Allan
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Ep4: A Deep Dive into Empathy
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In this episode, Dr. Dani and Designer Pete take a deep dive into empathy. What is it? Why is it important? And what does empathy look like in practice? How might we leverage empathy to create better solutions?Von Dr Dani Chesson and Designer Peter Allan
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Ep3: The Ethics of Human Centered Design
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The ethics of Human Centered Design. What are some of the unintended consequences? How might we minimize them?Von Dr Dani Chesson and Designer Peter Allan
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Can you learn Design Thinking in just two days?
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So do you want to learn about Design Thinking but you're short of time? Well, our Design Thinking Fundamentals course may be the one for you. Taking place over just two-days at our London studio, it covers the complete double diamond: discover, define, develop and deliver. Adam Forbes is one such person who has taken the. course. He is the founder …
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Ep2: The “Human” in Human Centered Design
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Human-Centered Design…you, me, we, us, is it only for humans? This week Dr Dani Chesson and Designer Peter Allan explore the “human” in human centered design. Is it really just about the humans or do we need to take a broader perspective?Von Dr Dani Chesson and Designer Peter Allan
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Ep1: Ingredients for Co-Design
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Welcome to the very first episode of the Design Thinker Podcast. This week, Dr Dani Chesson and Design Peter Allan talk about co-design. What is it? And what are the key ingredients needed for co-design?Von Dr. Dani Chesson and Designer Peter Allan
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How to get Design Thinking to take off at your workplace
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So you’ve taken a Design Thinkers Academy London course, but what’s next? Perhaps you slot straight into a Design Thinking project, but what if you’re in an organisation where Design Thinking is almost non existent? In this podcast with Design Thinker and facilitator, Arnoud Koning, we share all the tips and tricks you need on how you can become a …
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A Service Blueprint is a is a diagram that shows how a service really works in detail. It connects the customers experience with the people and activities that help deliver that service. In this version of the podcast, coach Simon Gough explains how to use Service Blueprints and why it makes Design Thinking even more powerful.…
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What is Systems Thinking?
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In our latest podcast, coach Simon Gough explains what is Systems Thinking and how it makes Design Thinking projects more successful. Simon Gough is an experienced design consultant, facilitator, trainer, speaker and writer with clients ranging from fast moving consumer goods (FMCG) companies to central government. He also teaches our Systems Think…
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How to launch a Startup
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Despite the many business closures of 2020 due to the pandemic, it also saw the launch of a record number of start-ups. Around 407,510 new businesses were formed during this period in the UK and one of those was Plateaway – an online platform that enables users to create their favourite restaurant dishes using meal kits. Meal kits feature all the i…
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Some of you may have heard of the charity YMCA – the Young Man’s Christian Association. It was founded nearly 180 years ago in Britain. Now it’s based in Geneva and helps more than 60 million youth in 120 countries. Lloyd Wamai, is Programme Innovation and Management Executive at the Africa Alliance of YMCAs. We first met him in 2019 when he attend…
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Designing Shambala Festival
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Shambala is a four-day festival that takes place in Northamptonshire, England with over 200 musical, comedy, and dance acts across dozens of venues and stages, winning multiple awards along the way. We first met Shambala’s Creative Director and co-founder Sid Sharma back in 2019 when he attended our Design Thinkers Bootcamp. He loved that experienc…
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The Power of Prototypes
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In our craft series we recently introduced our new prototyping course, which teaches participants to use prototypes to test their ideas: determining if they are solving the right problem, building the right thing, failing fast if you aren’t, and improving their concept through an iterative process of learning-by-doing. One of the participants on th…
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Meet the Coaches: Arne van Oosterom
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For our upcoming Design Sprint Camp, we have a wide range of facilitators and coaches here to teach the very best of Design Thinking focussed towards our climate based challenge. One of those is Design Thinking innovator, facilitator and creative leader Arne van Oosterom, who we talk to in this edition of our Design Thinking podcast. We talk to Arn…
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When Design Thinking & Big Tech took on Plastics
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In this podcast we look at how the Design Thinkers Academy London used a Design Sprint to help one of the world’s largest software companies to initiate an idea that has led to real world solutions in tackling the scourge of plastics pollution. For it we spoke to Stephen Jamieson, Global Head of Circular Economy Solutions at SAP and DTA Founder, Da…
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