In this episode of The Roots Podcast by 12 Oaks, host Melissa Labor, Chief People Officer, is joined by Steve Nguyen, Learning and Development Director to explore how intentional leadership, thoughtful technology adoption, and a culture of continuous learning drive success at 12 Oaks. Steve shares insights on the importance of unlearning outdated h…

In this episode of The Roots Podcast by 12 Oaks, host Melissa Labor, Chief People Officer, speaks with Erika Robledo, Human Resources Director, about her 25-year journey with 12 Oaks. They discuss the organization’s accomplishments in 2024, including achieving their thematic goal of being “Best in Class as Trusted Partners,” and their focus for 202…

In this special year-end episode of The Roots Podcast by 12 Oaks Senior Living, CEO Dick Blaylock sits down with President Greg Puklicz to recap a remarkable 2024 and discuss what lies ahead. Together, they celebrate 40 years since the inception of 12 Oaks, highlighting milestone accomplishments, including impressive occupancy gains, advancements i…

Natalie Kunkel, Solutions Consultant, joins Greg Puklicz, President of 12 Oaks Senior Living, to discuss the Symphony of Life program, a specialized approach to care for residents with cognitive challenges. They discuss how the program was developed to improve resident engagement and independence through a holistic, community-wide strategy. Natalie…

Terese Corbin, Vice President of Care and Compliance, joins Greg Puklicz, President of 12 Oaks Senior Living, to discuss the transformative impact of value-based care in senior living. They explore how this approach emphasizes proactive wellness management, leading to better health outcomes, longer resident stays, and overall satisfaction while mai…

Paul Wang, Vice President Asset Management, joins Greg Puklicz, President of 12 Oaks Senior Living, to discuss 12 Oaks Senior Living’s rapid growth, successful management of distressed communities, and their outperformance of budget expectations. They also explore future market opportunities, with 12 Oaks poised to capitalize on increasing demand f…

Aaron Catoe, Senior Vice President of Operations, and David Ensor, Vice President of Sales and Marketing, join Greg Puklicz, President of 12 Oaks Senior Living, to discuss 12 Oaks’ successful sales and marketing strategies and demonstrate how these strategies have led to significant occupancy growth across their communities. Learn more about 12 Oak…

Jennifer Braun, Executive Director of The Grove at Midtown, joins Melissa Labor, Chief People Officer of 12 Oaks Senior Living, to share her journey in senior living, the impact of 12 Oaks’ leadership and core values, and her approach to building a successful team and community through transparency, trust, and comprehensive training. Learn more abo…

Eilleen Aldridge, Vice President 12 Oaks Solutions, joins Lori Jones, Chief Operating Officer of 12 Oaks Senior Living, to discuss various aspects of community management, including dementia care through the Symphony of Life program. Learn more about 12 Oaks Senior Living Follow 12 Oaks Senior Living: Facebook Instagram Twitter LinkedIn Subscribe t…

Aaron Catoe, Senior Vice President of Operations, joins Lori Jones, Chief Operating Officer of 12 Oaks Senior Living, to discuss challenges the senior living industry has experienced since COVID, as well as divulging into experiences, insights, and strategies which have involved adapting sales approaches and addressing evolving needs of resident an…

David Ensor, Vice President of Sales and Marketing, joins Lori Jones, Chief Operating Officer of 12 Oaks Senior Living, to discuss challenges the senior living industry has experienced since COVID. They divulge into experiences, insights, and strategies which have involved adapting sales approaches and addressing evolving needs of resident and fami…

Aaron Catoe, Senior Vice President of Operations, and David Ensor, Vice President of Sales and Marketing, join Greg Puklicz, President of 12 Oaks Senior Living, to delve into their approach to sales and marketing. Aaron and David address how connection, mindset, and care impact their outcomes. Learn more about 12 Oaks Senior Living Follow 12 Oaks S…

Ann Bargeron, Senior Housing and Real Estate Leader, joins Greg Puklicz, President of 12 Oaks Senior Living, to discuss the importance of owner-operator alignment to create thriving senior living communities, especially those in need of CapEx investments. Learn more about 12 Oaks Senior Living Follow 12 Oaks Senior Living: Facebook Instagram Twitte…

Dick Blaylock, Founder and CEO of 12 Oaks Senior Living, shares with President Greg Puklicz, how he entered into the family business of senior living and how 12 Oaks’ core values shape the trajectory of their communities, team members, and the company’s future. Learn more about 12 Oaks Senior Living Follow 12 Oaks Senior Living: Facebook Instagram …

Join Melissa Labor, Chief People Officer at 12 Oaks Senior Living, and President Greg Puklitz, as they discuss how they are approaching labor, fueling their team, and creating an environment where both team members and residents alike can thrive. Learn more about 12 Oaks Senior Living Follow 12 Oaks Senior Living: Facebook Instagram Twitter LinkedI…

2023 has been shaped by phenomenal growth for 12 Oaks Senior Living. Listen to Greg Puklicz discuss 12 Oaks’ approach to revamping communities in the middle market with Paul Wang, Vice President of Asset Management. Learn more about 12 Oaks Senior Living Follow 12 Oaks Senior Living: Facebook Instagram Twitter LinkedIn Subscribe to The Roots Podcas…

Listen to Greg Puklicz, President of 12 Oaks, and Eilleen Aldridge, Vice President of Solutions, discuss how 12 Oaks’ communities have increased resident retention and referrals through the Symphony of Life program and how their “sit in a seat” model provides continuity in leadership roles. Learn more about 12 Oaks Senior Living Follow 12 Oaks Seni…

Kelli Sawyer, VP of Accounting, and Erika Robledo, Human Resource Manager, join host Greg Puklicz to discuss the ways in which 12 Oaks approaches their communities with support through a variety of avenues. Both Kelli and Erika dive into how they came up through the 12 Oaks ranks, and what their departments do to build valuable team culture. Learn …

Lori Jones, Chief Operating Officer, joins host Greg Puklicz to discuss how 12 Oaks has overcome senior living operation challenges involving staffing, occupancy, and revenue. Lori has over 25 years of experience in senior housing operations and as a Registered Nurse brings a unique perspective to the conversation. This episode was recorded at the …

Join Greg Puklicz, host of The Roots Podcast by 12 Oaks Senior Living, along with Aaron Catoe, Senior Vice President of Operations, as we hear about the importance of leadership in senior living operations. Aaron’s passion for his team members and residents is evident in his commitment to the industry and profession. As the Senior Vice President of…

Join Greg Puklicz, host of The Roots Podcast by 12 Oaks Senior Living as we hear about the character, competency and care that is required to successfully manage senior living portfolios. Greg’s industry knowledge and passion for his team members and residents is evident in his commitment to senior living operations. Through each episode, listeners…