Ep 247: Emirates Post CEO Peter Somers on e-commerce and the post

Postal Hub podcast

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2+ y ago 20:15

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Peter Somers, CEO at Emirates Post, joins me to discuss digital transformation and e-commerce:

Impacts of the pandemic on Emirates Post
How Emirates Post now acts like a private company
Future of letter delivery - including volumes and delivery to PO Boxes
Last mile revenue growth - B2B and B2C
Delivery partnership with Amazon
Amazon’s local presence in the UAE - and its own delivery network
New e-commerce players entering the market
Increasing last mile capacity in the face of growing demand
Will pandemic-fuelled delivery trends “stick”?
Dubai as a hub for e-commerce and parcels
The new e-commerce zone
The importance of people - the Emirates Post team - and service
Improving communications with staff, especially during a period of transformation
Future trends in the last mile in the UAE, including same-day delivery, out-of-home (parcel lockers and PUDOs)
Challenges of delivering in extreme heat
Winning the Industry Leadership Award at World Post & Parcel Awards 2021

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#Business #E-Commerce #Ian Kerr #Postal Hub