ENC233 – Learning in the Flow of Work with SAP Enable Now – Update with Kristina Kunad

Education NewsCast

After we talked with Bob Mosher, Eva Zauke and Annette Girnstein on strategic and theoretical aspects of performance support and workflow learning we will get more into the details today. In this episode we talk with Kristina Kunad, who is global solution owner of SAP Enable Now – SAPs solution for e-learning, documentation and performance support. Kristina shares how SAP customers in the SAP Ecosystem leverage SAP Enable Now. She provides tips in general for an effective usage, as well as what we can expect from SAP Enable Now in the future. Further resources, her narrative about learning and current learning goals complement this EducaitonNewscast Podcast.

Links

Education NewsCast with Bob Mosher: https://podcast.opensap.info/education-newscast/2022/11/28/enc222-learning-in-the-workflow-updates-and-tips-for-performance-practitioners-with-bob-mosher/
Education NewsCast with Eva Zauke and Annette Girnstein: https://podcast.opensap.info/education-newscast/2023/01/16/enc229-future-of-learning-in-the-intelligent-enterprise-with-sap-enable-now-with-annette-girnstein-and-eva-zauke/
SAP Enable Now on sap.com: https://www.sap.com/products/hcm/enable-now.html
Kristina on LinkedIn: https://www.linkedin.com/in/kristina-kunad-7ba21246/
SAP Enable Now Community: https://community.sap.com/topics/enable-now
Customer Info Center: https://enable-now.sap.com/ic/wa/ext/~tag/published/index.html?show=group!GR_F8BA0FC968CD2EB9
SAP Enable Now Roadmap: https://roadmaps.sap.com/board?PRODUCT=6EAE8B28C5D91EDA9BE839177F52E0E5&PRODUCT=73554900100800000101&range=CURRENT-LAST#Q2%202023
Study: Game Changer: The Transformative Impact of Training Infographic (sap.com, gated): https://www.sap.com/registration/protected/default-overlay.html?gated_asset_path=%2F%2Fwww.sap.com%2Fdocuments%2F2021%2F01%2Ff65777f7-c97d-0010-87a3-c30de2ffd8ff.rc.html&pdf-asset=f65777f7-c97d-0010-87a3-c30de2ffd8ff&page=1

Kapitel

1. Start (00:00:07)

2. Introduction Kristina (00:02:03)

3. The importance of workflow learning (00:03:45)

4. How SAP implemented workflow learning and performance support (00:05:20)

5. Use cases (00:08:09)

6. Customer experiences (00:12:20)

7. Good practises (00:17:07)

8. Future outlook (00:24:50)

9. Cloud ALM (00:32:02)

10. AI and Chatbots (00:35:43)

11. Kristinas narratives, learning tips and -hacks (00:41:21)

12. Good Bye (00:46:35)