Offloaded - The Travel Industry Podcast Where Aussie Travel Pros Offload. Offloaded is rapidly gaining momentum with insightful discussions and compelling content, already making a significant impact and helping brands, big or small, navigate the ever-evolving travel industry.
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Podcast by Michael Smith
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MICE Conversations: a podcast for the Meetings, Incentive Travel, Conferences and Events industry
Michael Collins, MD of TravelMedia.ie and the MICE Meetup Dublin
'MICE Conversations' is a podcast for people who work in travel, specifically Meetings, Incentive Travel, Conferences and Events, aka MICE. If you work in the MICE space, be it as a PCO (professional conference organiser), event planner, a Convention Bureau, conference hotel or at a TMC (travel management company), then you should enjoy MICE Conversations. This podcast is the audio version of MICE Conversations on YouTube. Playlist on the below link. https://youtube.com/playlist?list=PLQKpBY ...
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Beyond Borders Live - ATIA, A30 and Travel Industry's Future
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In this special episode we present a live session from ATIA's 'Beyond Borders' summit held at the ICC in Sydney. In the first release from Beyond Borders (BB), this session covers the first hour of and specifically the key areas of focus that will lead the industry towards 2030. The project is called A30, and you'll hear from ATIA CEO Dean Long, Ch…
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James Kavanagh, NCL and Reverse ADM's
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Offloaded is back for Season Three! To kick things off, Richard and AC are joined by possibly the most senior industry leader to appear on Offloaded thus far in the shape of James Kavanagh, Flight Centre Travel Group’s Global CEO of Leisure. We begin by covering leadership, change and the importance of having mentors and good people around you, bef…
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Erina Pindar - Ideation and Recommendation
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The final episode of Series 2 broke the mould before we change things up again for Series 3 that's coming in September. Erina Pindar, COO and Managing Partner of SmartFlyer, became our first international guest, our first live in-person podcast held at a luxury hotel, and the first guest who hijacked our Offloaded section with an Offload of her ver…
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Andrew Young: The Evolution of Industry Sales
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1:27:42
Andrew Young is the General Manager Sales for TTC Tour Brands Oceania, and the only person we know that performs a demanding industry role while living and helping out as the only son on a working farm. That topic is worthy of a podcast all by itself, but the reason for asking Andy to join us on this occasion was to talk about travel industry sales…
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Brent Hill - From the Barossa to "Bula!"
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"Get the country open". These were the suggestions from the Fijiian Prime Minister, Attorney General and Chair of Tourism Fiji to Brent Hill , the new CEO who had taken up the role at a time when the island was closed for visitation. AC and Richard quizzed Brent about this interesting life and career choice, before moving on to discussing Fiji's un…
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Parris Fotias, and have we hit 'Peak Luxury'?
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A packed episode that includes AC howling at the moon. Parris Fotias, Regional Sales Director APAC for Dorchester Collection was our guest for this episode, interviewed by AC and stand-in presenter Sonia Jones. Our interviewers were very excited to get a hotelier onto the podcast in Richard’s absence, and immediately set about discussing some of th…
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Michael Gazal and Tania Myles: The 7 Habits of Highly Effective Travel Advisors (Part Two!)
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Part TWO! Listen to part one first! Michael Gazal and Tania Myles of TravelManagers Australia return for Part Two of a 2024 travel industry take on the famous book 'The 7 Habits of Highly Effective People' by Stephen R. Covey. Working daily with a network of 450+ travel advisors (or in their terminology Personal Travel Managers), Michael and Tania …
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Michael Gazal and Tania Myles: The 7 Habits of Highly Effective Travel Advisors (Part One)
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Michael Gazal and Tania Myles of TravelManagers Australia were our guests this week to discuss a 2024 travel industry take on the famous book 'The 7 Habits of Highly Effective People' by Stephen R. Covey. Working daily with a network of 450+ travel advisors (or in their terminology Personal Travel Managers), Michael and Tania are brilliantly positi…
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Isabel Limn: The Millenial Lens...at 0.5 Zoom
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1:06:05
With AC away, Richard was joined by Nicola Strudwick to interview Isabel Limn, Key Partnerships Manager for Intrepid. Issy (she insists you call her this because it’s ‘Issy to remember’ – her gag not ours) is the most recent arrival to the industry among Offloaded guests thus far, having begun her journey in 2016. This is an episode that’s a break …
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Nikki Glading: Breaking Barriers
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From Contiki tour guide to General Manager of the Luxury Travel Collection Member Portfolio, Nikki Glading has had quite the travel industry career. In a frank and introspective interview, Nikki talks about her leadership journey that has included healthy doses of vulnerability, honesty and self-awareness along the way. Now in what she calls her “d…
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Quentin Long: The (Other) Voice Of Travel
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Quentin Long is known to millions for his TV and radio work, during which he discusses travel and the industry that powers it. In this interview Richard Taylor and Ann-Catherine Jones speak to Quentin about how he became such a powerful voice in explaining complex travel matters to the public, and how he himself keeps informed. The screens and micr…
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Nicola Veltman: From Kitchen Table to World Domination
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This week Richard and AC are joined by Nicola Veltman, CEO and Co-Founder of 1000 Mile Travel Group. Nicola’s thousand mile journey began with a single step, around her kitchen table with her partner Ben. Their vision was to create a global network of agents that had access to corporate tools and sales pipelines that allowed members to run their ow…
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Anthony Goldman: All In The Family
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In our first episode for 2024, Richard and AC meet man of many titles Anthony Goldman. He's the Joint Managing Director of the Goldman Travel Corporation by day, but is also a director of Link Travel Group and Chair of the Global Advisory Board for Virtuoso. He also serves on other advisory boards, ensuring there is never a dull moment. This episod…
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Building Back Better: Sonia, Shelley and AC
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Series 2 is here! In this first episode Richard Taylor and Ann-Catherine Jones were joined by Sonia Jones and Shelley Brice, in their first appearance since featuring in multiple episodes Richard's Travel Community Hub webinars back in 'those times'. Their advice during those webinars helped many hundreds of advisors and assorted travel people keep…
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Tamara Kobiolke: The Hero In Your Back Pocket
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1:02:29
In the final episode of the first series Richard and AC were joined by Tamara Kobiolke, to discuss hotel representation and why everyone should have a 'hero in their back pocket.' TK illuminated us on how advisors can best utilise her and folks like her to 'sprinkle the fairydust' onto a booking to make magical things happen, and in turn ensure cli…
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50 Shades of Influencer, with Myles Stedman and Honida Beram
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Richard and AC were joined by journalists Myles Stedman and Honida Beram to discuss the rightful place of influencers within the travel industry. Myles started all this off with an article entitled "Why The Travel Industry Should 'Cancel' Influencers", which led to Honida - aka Honey, of Cruising With Honey and an influencer in her own right - resp…
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Nicola Strudwick - Regional Agents and Professional Bed Testers
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"If you don't do it, it just does not get done". Richard Taylor and Ann-Catherine Jones were joined by Nicola Strudwick for this episode that talks about the unique needs of regional travel agents and advisors. Nicola's job title is General Manager Sales at Travellers Choice, a national retail travel group whose independent member travel agencies a…
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Roslyn Ranse - Elevating The Profession
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Richard Taylor and Ann-Catherine Jones meet Travel Agent Achievers (TAA) founder Roslyn Ranse about elevating the profession of the travel advisor. As the first frontline travel advisor to come onto the show, we were interested in Ros’ take on the current state of play in the industry and the new dominant force that is the mobile travel advisor. Ro…
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Peter Kollar, Leotards and Travel Industry Introverts
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Richard Taylor and Ann-Catherine Jones speak to CLIA's Head of International Training & Development , Peter Kollar. We wanted to get Pete's take on the cruise industry and his rather large influence on how cruise is positioned and sold to consumers. Whilst doing that we found out he is a former primary school teacher than ended up traversing the gl…
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Fiona Dalton, and Is Travel Advisory a 'One Size Fits All'?
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Richard Taylor and Ann-Catherine Jones are joined by travel industry doyenne Fiona Dalton for a discussion on, well, a great many things. Fiona is the General Manager Australia & New Zealand for Virtuoso Travel, the 'leading global network of travel agencies specializing in luxury and experiential travel', in their own words. For all our episodes, …
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Andy Buerckner, Sno n' Ski, and Social Media
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"A Problem Shared" Richard Taylor and AC Jones speak to Platinum Travel Group CEO Andy Buerckner, for very frank discussion on the trauma the industry is still carrying, and how he's rebuilding his business after the pandemic. In June 2020, Andy made a post on LinkedIn entitled 'It's Time To Say I'm Struggling', that received huge feedback and led …
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Steve Hui, Ormina Tours and How To Behave On Fam Trips
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"There IS such a thing as a free lunch" Richard and AC are joined by the founder iFlyFlat, Steve Hui, to uncover the secrets of his unique business that helps travellers effectively collect and use airline and credit card points to fly in business class. Steve gives us an industry insider lesson on both status and points, and explains why he has th…
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Dean Long (Part 2), LIVN and Leave Means Leave
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Offloaded is a new podcast for the Australian travel industry, presented by Richard Taylor and Ann-Catherine "AC" Jones. Leadership and Love - Part 2 Richard and AC are joined again for Part 2 of the interview with AFTA (Australian Federation of Travel Agents) CEO, Dean Long. In Part 2 we discuss our industry's impact on government and how that mig…
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Dean Long (Part 1), Collette, and Bring Back Kindness
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Offloaded is a new podcast for the Australian travel industry, presented by Richard Taylor and Ann-Catherine "AC" Jones. “Leadership and Love” In this opening episode Richard and AC are joined by AFTA (Australian Federation of Travel Agents) CEO, Dean Long. With the arrival of 2023 and the prospect of the first full calendar year of travel since Au…
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Richard Taylor and Ann-Catherine Jones present Offloaded, the podcast launched in 2023 that charts the progress of a recovering Australian travel industry. This is the trailer episode to get things going. AC and Richard introduce themselves and explain the concept of the podcast, to avoid boring you at the start of every episode :) Offloaded is a T…
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#13: 'MICE Conversations' - Caroline Phelan, VisitBritain Meetings and Incentive Senior Manager Europe
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'MICE Conversations'. In this episode, we talk with Caroline Phelan, VisitBritain Meetings and Incentive Senior Manager Europe (Paris). VisitBritain (www.visitbritain.org) is the national tourism agency, a nondepartmental public body, funded by the Department for Digital, Culture, Media and Sport (DCMS), responsible for promoting Britain worldwide …
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#12: 'MICE Conversations' - Ciaran Delaney, CEO/Founder hubli.com and MeetingsBooker
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'MICE Conversations'. In this episode we talk with Ciaran Delaney, founder and CEO of hubli and MeetingsBooker. Today, Tuesday 7th September 2021, MeetingsBooker has rebranded as hubli. Find out more on https://www.hubli.com. hubli empowers organisations to give teams space to succeed. Employees can access 185,000 spaces on-demand with in-built con…
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#11: 'MICE Conversations' - Roger Dow, President & CEO, U.S. Travel Association
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'MICE Conversations'. In this episode I talk with Roger Dow, President & CEO, U.S. Travel Association, the Washington, D.C. - based organization representing all segments of travel in America. U.S. Travel’s mission is to increase travel to and within the United States. Prior to joining U.S. Travel in 2005, Dow spent 34 years at Marriott Internation…
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#10: 'MICE Conversations' - Nicholas Alleyne, CEO Blu Isles DMC Barbados
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'MICE Conversations'. In this episode I talk with Nicholas Alleyne, CEO of Blu Isles DMC Barbados. Nicholas is also Chair of the Barbados Hotel and Tourism MICE Product Committee. More about Nicholas Alleyne and Blu Isles DMC Barbados. https://bluisles.com https://www.linkedin.com/in/nicholas-alleyne-94b664/ https://corporate.visitbarbados.org/prio…
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#9: 'MICE Conversations' - FITUR Madrid, May 2021. In this episode I attend FITUR Madrid, the first major travel trade event to place in Europe since the pandemic. FITUR 2021 took place at IFEMA Madrid, May 19-23rd 2021. Interviewed are IFEMA's Director General Eduardo Lopez Puertas and Juan Daniel Nunez, Editor of Smart Travel News. Useful links f…
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#8: 'MICE Conversations' - Pádraic Gilligan, SoolNua and SITE Global
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'MICE Conversations'. In this episode I talk with Pádraic Gilligan, Managing Partner at SoolNua and Chief Marketing Officer (CMO) at SITE Global. SoolNua is a Dublin-based specialist in business events, advising destinations, DMOs, hotels, agencies and associations. Many people will know Pádraic from his days at Ovation on MCI. More about Pádraic G…
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#7: 'MICE Conversations' - Rannveig Snorradottir, Obeo Travel DMC Iceland and Namibia
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'MICE Conversations'. In this episode we talk with Rannveig Snorradottir, Managing Director, Obeo Travel DMC, who is based between Iceland and Namibia. Obeo Travel is a DMC for both Namibia and Iceland. Prior to establishing Obeo Travel DMC 13 years ago Rannveig worked for Qatar Airways in Norway and also Tumlare DMC in London. Rannveig was born in…
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#6: 'MICE Conversations' - Karen Yue, Group Editor, TTG Asia Media
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#6: 'MICE Conversations'. In this episode we talk with Karen Yue, Group Editor, TTG Asia Media in Singapore. Karen overseas 20 editors and writers across Asia-Pacific region. Karen is personally involved in TTG Asia, TTG Associations and the award winning. TTG MICE. Karen also produces the company’s annual Asian MICE Cruise Conference in Bangkok, w…
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#5: MICE Conversations - Chris Nolan, John Burke, venuesworld.com
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#5: MICE Conversations. In this episode we talk with Chris Nolan and John Burke from venuesworld.com in Dublin, Ireland. venuesworld.com was founded in 2008 by Chris Nolan and John F. Burke. Their HQ is in Dublin with local offices around the world. Their mission is to help their clients deliver seamlessly executed events of the highest standard. T…
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#4: MICE Conversations - Sergio Maccanti, Gran Canaria Convention Bureau
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#4: MICE Conversations - Sergio Maccanti, Gran Canaria Convention Bureau. Sergio has been with the Gran Canaria Convention Bureau since 2007. Prior to that he was with the Gran Canaria Tourist Board, at the Milan office. About Sergio Maccanti, MICE Manager, Gran Canaria Convention Bureau. https://www.linkedin.com/in/sergio-maccanti-a05588157/ https…
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#3: MICE Conversations - Tom Otley, Editor, Business Traveller magazine UK
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Episode #3. 'MICE Conversations'. Michael Collins, TravelMedia.ie, in conversation with Tom Otely, Editor of Business Traveller magazine UK. About Tom Otley, Editor, Business Traveller magazine UK. https://twitter.com/tomotley https://www.facebook.com/BusinessTraveller/ https://www.businesstraveller.com/ https://www.youtube.com/user/businesstravell…
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#2: MICE Conversations - Ken Lyons, KL Communications Ireland
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Episode #2. 'MICE Conversations'. Michael Collins, TravelMedia.ie, in conversation with Ken Lyons, Director at KL Communications in Dublin, Ireland. Ken Lyons sits on the Board of SITE International. Ken currently works as an independent advisor to the MICE industry in Ireland and internationally. Prior to his current role Ken worked at some of Ire…
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#1: MICE Conversations - Marie Lawlor, Ovation Ireland DMC
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Episode #1. 'MICE Conversations'. Michael Collins, TravelMedia.ie, in conversation with Marie Lawlor, Director of Sales & Marketing at Ovation Ireland DMC. Interview recorded Monday 15th March 2021. About Marie Lawlor, and Ovation Ireland DMC https://www.linkedin.com/in/marie-lawlor-cis-citp-6b255a11/ https://ovationdmc.com/meet-ovation-ireland-dm…
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Travel Industry Podcast – Ep. 3 – Millennials and Fat Dogs
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On this week's episode I cover:- YTP/Travelweek's Halloween party- Royal Caribbean's new millennial campaign and my thought's on periscope- Aloft's emoji room service- One fat dog- Harper Airport- George Lucas' new museum projectFor more information, go travelweek.ca or tweet me @michaelsmithauaVon Michael Smith
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Travel Industry Podcast – Ep. 2 – Destination Ski B.C. & News
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Another week in the travel industry. This week I talk about the Destination Ski B.C. event I attended as well as the big news stories that happened in the week.@michaelsmithausVon Michael Smith
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Travel Industry Podcast – Ep. 1 – Event Season
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Travel Industry Podcast – Ep. 1 – Event Season by Michael SmithVon Michael Smith
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